Top 32 Brightspeed Jobs

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Collections Specialist
Brightspeed —Charlotte, NC
- Full-time
- Remote
- Writing skills
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Public Sector Account Executive
Brightspeed —Charlotte, NC
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
External Communications Lead
Brightspeed —Charlotte, NC
- Full-time
- Hybrid work
- 7 years
- Marketing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior Data Scientist
Brightspeed —Charlotte, NC
- Full-time
- Remote
- Computer Science
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
8d
Network Technician
Brightspeed —Greenville, NC
- Overtime
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service Technician
Brightspeed —Roanoke Rapids, NC
- Overtime
- Computer literacy
- Microsoft Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Supervisor, Field Operations
Brightspeed —Columbia City, IN
- Overtime
- Microsoft Outlook
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Enterprise Data & Analytics Governance Manager
Brightspeed —Charlotte, NC
- Full-time
- Computer science
- 7 years
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
High Paying Fiber Internet Sale
Fidium, BrightSpeed, Metronet —San Antonio, TX
- $16.50 - $80.00 an hour
- Choose your own hours
- Travel
- Communication skills
- Outdoor work
- Opportunities for advancement
- Flexible schedule
Quick Apply
10d
Fiber Internet Sales
Brightspeed, Hawaiian Telecom —Las Vegas, NV
- $45,000 - $90,000 a year
- Part-time
- No experience needed
- Residential
- Travel
- Flexible schedule
Quick Apply
1d

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Collections Specialist

Brightspeed -
Charlotte, NC

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Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Objection handling (sales technique)
Customer communication
Customer relationship building
Professional ethics
Client rapport building
B2B business model
B2B
Stakeholder relationship building
Collections account management

Full Job Description

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

Job Description

We have an exciting opportunity for a Collections Specialist to join our growing team! As a Collections Specialist, you will report directly to the Manager, Collections & Disputes. You will be responsible for collecting revenues owed from business customers. Your will also assist with basic billing inquiries and disputes based on customer feedback related to their invoices. You will be expected to provide superior customer service and to provide prompt responses and resolutions to customers concerns to ensure prompt payment. Come help us build the best and fastest fiber-optic network in America!

As a Collections Specialist, you will have the following duties:

Receive inbound calls from Brightspeed business customers for collections, payment arrangements, and simple billing inquires
Meet established collection objectives monthly
Collect and manage past due accounts for moderate to large sized business customers
Use various computer systems simultaneously
Build and maintain strong customer relationships and problem solve with the customer
Preparation of monthly collection reports and recommendations on credit memos and write off activities
Collaborate with sales, customer service, billing operations, and AR teams in reconciling accounts
Review and comprehend contractual agreements with customers that govern the servicing relationship

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

3+ years of experience in B2B collections
Ability to overcome objections and offer solutions to resolve potential roadblocks
Strong interpersonal and communication skills. Able to communicate effectively orally and in writing with appropriate detail, judgement, and discretion at all levels of the organization including senior management.
Relationship-builder and strong listening skills
Demonstrates competence, professionalism, and leadership presence: Is objective and free from undue influence; conveys sound judgment; builds trust; is collaborative, insightful, proactive, and future-focused
Well–organized, ensuring that all deliverables are met on time with excellent results and anticipates implementation or workload issues related to emerging developments
Demonstrates integrity and the highest ethical standards in all aspects
Ability to learn complex systems, process quickly and be able to convey that knowledge to others.

BONUS POINTS FOR:

Bachelor’s degree in Finance, Accounting, Business, or related field
Telecommunications industry experience

#LI-RW1

Additional Information

All your information will be kept confidential according to EEO guidelines.

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

Inclusion and belonging are at the center of our grounding belief in Being Real.

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process.

For all applicants, please take a moment to review our Privacy Notices:

Brightspeed’s Privacy Notice for California Residents
Brightspeed’s Privacy Notice

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Refine Your Search

brightspeed jobs

Collections Specialist

Public Sector Account Executive

External Communications Lead

Senior Data Scientist

Network Technician

Customer Service Technician

Supervisor, Field Operations

Enterprise Data & Analytics Governance Manager

High Paying Fiber Internet Sale

Fiber Internet Sales

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