Top 75093 Jobs in Roxbury, MA

HVAC/R Dispatcher
Confidential —Braintree, MA
- $25 - $35 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Botanical & Floral Designer
Confidential —Quincy, MA
- $28 - $32 an hour
- Weekends as needed
- Inventory management
- Mid-level
- 3 years
- Health insurance
- Dental insurance
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7d
Kennel Worker
Pack Perspective —Marshfield, MA
- $17 - $25 an hour
- Part-time
- Clean driving record
- Driver's License
- Driving
- Flexible schedule
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Office Assistant
Palladion Services —Boston, MA
- $60,000 - $65,000 a year
- Full-time
- Office
- Databases
- Administrative experience
- Health insurance
- Paid time off
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Concierge
Palladion Services —Boston, MA
- $21 - $23 an hour
- Part-time
- Computer literacy
- Residential
- High school diploma or GED
- Free parking
- Paid training
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Crew
Trader Joe's —Cambridge, MA
- $17 - $20 an hour
- Part-time
- Entry level
4d
Warehouse Associate
OnTrac —Randolph, MA
- $18 an hour
- Part-time
- 18 years or older
- English
- Warehouse
- Employee assistance program
- 401(k) matching
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Security Officer
Palladion Services —Cambridge, MA
- $23 - $25 an hour
- Part-time
- Customer service
- Military
- Computer literacy
- Free parking
- Paid training
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Dental Front Desk Receptionist
Lawrence L. Phan, DMD, PC —Brookline, MA
- $26 - $30 an hour
- Part-time
- Dental office
- No background check
- High school diploma or GED
- Free parking
- Continuing education credits
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14d
Restaurant Team Member
Panera —Boston, MA
- $10 - $18 an hour
- Part-time
- US work authorization
- 16+ years old
- Computer skills
- 401(k) matching
- Paid sick time
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Stocker
Wegmans —Chestnut Hill, MA
- $18 - $19 an hour
- Full-time
- Sales
- Merchandising
- Cleaning
- Health insurance
- Paid time off
9d
Warehouse Associate
F.W. Webb —Boston, MA
- $21 - $26 an hour
- Full-time
- Forklift
- Ability to lift 50 pounds
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
In-Store Shopper
Star Market —Dorchester, MA
- $15 - $18 an hour
- Part-time
- Fair chance
- Entry level
- Paid holidays
- Disability insurance
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Personal Shopper (In-Store)
Walmart —Boston, MA
- $16.50 - $29.50 an hour
- Full-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Cashier
Wegmans —Chestnut Hill, MA
- $18 - $19 an hour
- Part-time
- Entry level
- Health insurance
- Paid time off
9d
Flex Shopper - Part Time
Whole Foods Market —Charlestown, MA
- $17.00 - $25.40 an hour
- 8 hour shift
- Hospitality
- 18 years or older
- English
- Store discount
- Paid time off
Team Member
Wegmans —Chestnut Hill, MA
- $18 - $19 an hour
- Part-time
- Cash register
- Food service experience
- Entry level
- Health insurance
- Paid time off
9d
Utility Cleaner Overnight
Omni Hotels & Resorts —Boston, MA
- $24.72 - $32.76 an hour
- Overnight shift
- Hotel
- Quality control
- Entry level
Quick Apply
Medical Receptionist
APDerm —Boston, MA
- $20.31 - $30.47 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
Stocker
Walmart —Quincy, MA
- $16 - $29 an hour
- Overnight shift
- High school
- Forklift
- Ability to lift 50 pounds
- Paid jury duty
- Disability insurance

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HVAC/R Dispatcher

Confidential
Braintree, MA

Quick Apply

Job Details

Full-time
$25 - $35 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Professional development assistance
Retirement plan

Qualifications

High school diploma or GED
Air conditioning

Full Job Description

**CANDIDATE MUST HAVE HVAC/R DISPATCH OR HVAC/R OFFICE/FIELD EXPERIENCE. CONSTRUCTION INDUSTRY DISPATCH EXPERIENCE WILL ALSO BE CONSIDERED**

The Dispatcher coordinates the schedules, assignments, and communications for Service Technicians to ensure timely, efficient, and high-quality service delivery. The Dispatcher serves as the primary point of contact for customers, technicians, and management, balancing daily workload, prioritizing urgent calls, and maintaining accurate records of service activities. This role requires excellent customer service skills, attention to detail, multi-tasking ability, and knowledge of HVAC/R systems and service operations.

Qualifications:

High school diploma or equivalent
Associate degree or HVACR/business coursework preferred
2–5 years in HVACR (or related trade) dispatching, coordination, or service administration
Familiarity with commercial HVACR service operations strongly preferred
Experience with field service/dispatch software (e.g., XOI)
Proficiency with Microsoft Office applications (Word, Excel, Outlook)
Basic understanding of commercial HVACR terminology and service workflows
Strong organizational and multitasking skills; able to manage competing priorities
Excellent verbal and written communication skills for interaction with customers, technicians, and management
Self-motivated, dependable, reliable, and punctual
Knowledge of HVAC/R service operations, preventative maintenance schedules, and workflow optimization principles
Ability to review and interpret work orders, technical notes, and reports to ensure proper technician assignments
Customer-focused, professional, and proactive
Ability to commit to overtime and flexible schedules when needed
Strong problem-solving skills to handle emergency service requests, rescheduling conflicts, and resource constraints
Attention to detail and ability to maintain accurate records in the software system
Ability to generate and interpret reports for management to monitor service and performance, technician productivity, and customer satisfaction metrics

Duties & Responsibilities:

Schedule and dispatch technicians based on skillset, priority, and availability
Adjust schedules throughout the day for delays, call-ins, emergencies, or customer changes
Optimize routes and workloads to support response times and productivity
Coordinate building access requirements and send appointment confirmations
Create, update, and close work orders in the service management platform
Ensure job documentation is complete, including technician notes, photos, materials, and time entries
Track open jobs, return visits, warranty calls, and pending parts or follow-up needs
Assist with service agreement coordination when needed
Receive and process incoming service requests via phone, email, or customer portals
Provide customers with updates, confirmations, and follow-up communication after service completion
Address basic concerns and escalate complex issues to the Service Manager
Maintain a professional, customer-focused communication standard
Provide technicians with job details, history, site instructions, and required documentation
Track technician status and progress throughout the workday
Assist with purchasing requests, parts coordination, and scheduling return visits
Ensure accurate filter and belt lists are documented in each work order based on the maintenance agreement
Support technician compliance with documentation and timekeeping
Maintain accurate job statuses and records within dispatch and CRM platforms
Support billing by verifying completed work, materials used, and recorded labor hours
Assist with warranty tracking, return visits, and inventory coordination
Assist with daily and weekly reports on service activity, open jobs, aging work orders

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

jobs in Roxbury, MA

HVAC/R Dispatcher

Botanical & Floral Designer

Kennel Worker

Office Assistant

Concierge

Crew

Warehouse Associate

Security Officer

Dental Front Desk Receptionist

Restaurant Team Member

Stocker

Warehouse Associate

In-Store Shopper

Personal Shopper (In-Store)

Cashier

Flex Shopper - Part Time

Team Member

Utility Cleaner Overnight

Medical Receptionist

Stocker

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