Top 4167 Jobs in Cookson, OK

Tech Foundry Analyst
Provalus —Tahlequah, OK
- Computer literacy
- Mid-level
- Computer skills
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Tech Foundry Analyst
Provalus —Tahlequah, OK
- Monday to Friday
- Mid-level
- POS
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Quality Lab Technician
Vallourec Star —Muskogee, OK
- Entry level
- Profit sharing
- Paid parental leave
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Special Agent - $40,000 Recruitment Incentive
United States Secret Service —Oklahoma
- $47,562 - $115,079 a year
- Full-time
- Background check
- Pass drug screening
- Surgery
- Health insurance
- Paid time off
Wireless Sales Representative
Metro by T-mobile —Tahlequah, OK
- $10 - $13 an hour
- Part-time
- Bilingual
- Sales
- Customer service
- Paid training
- Employee discount
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Stocker
Walmart —Tahlequah, OK
- $14 - $27 an hour
- Part-time
- High school
- Forklift
- Ability to lift 50 pounds
- Paid jury duty
- Disability insurance
Dishwasher/Prep Cook
Big Red Restaurant —Park Hill, OK
- $9 - $10 an hour
- Part-time
- Casual dining restaurant
- Fast casual restaurant
- Cooking
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Personal Shopper (In-Store)
Walmart —Tahlequah, OK
- $14 - $27 an hour
- Part-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Administrative Assistant
Eagle Mountain Counseling and Testing Center, LLC —Sallisaw, OK
- $15 - $20 an hour
- Contract
- Hybrid work
- Writing skills
- Entry level
- Flexible schedule
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Gaming Commission Clerk
Cherokee Nation —Tahlequah, OK
- $16.47 an hour
- Full-time
- Basic math
- High school diploma or GED
- Ability to lift 50 pounds
6d
Office Assistant
Akia Service Company —Tahlequah, OK
- $15 - $26 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
- 401(k)
- Paid time off
Quick Apply
3d
Food Distribution Store Clerk
Cherokee Nation —Sallisaw, OK
- Full-time
- Word processing
- Computer literacy
- High school diploma or GED
Receptionist
Indian Capital Technology Center —Muskogee, OK
- Extended hours
- Microsoft Word
- Computer literacy
- Office
5d
Administrative Assistant
Carter Healthcare —Tahlequah, OK
- Computer literacy
- Basic math
- English
12d
Merchandiser
PepsiCo Beverages North America —Tahlequah, OK
- $22 an hour
- Day shift
- Background check
- 18 years or older
- Merchandising
- Mileage reimbursement
Receptionist - State Farm Agent Team Member
David Kolb - State Farm Agent —Muskogee, OK
- $40,000 a year
- Full-time
- Computer literacy
- Office
- Communication skills
- Paid time off
- Retirement plan
Quick Apply
11d
Retail Store Cashier
Atwood Distributing LP —Tahlequah, OK
- Merchandising
- Ability to lift 50 pounds
- Entry level
Quick Apply
WIC Specialist *Grant Funded*
Cherokee Nation —Tahlequah, OK
- $20.65 an hour
- Full-time
- 6 years
- Computer literacy
- Mid-level
6d
Store Clerk - Sallisaw
QuikTrip —Sallisaw, OK
- Part-time
- Writing skills
- Merchandising
- English
Store Associate
SHOE DEPT. —Tahlequah, OK
- Part-time
- Merchandising
- Entry level
- Employee discount
Quick Apply

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Jobs jobs near Cookson, OK

Tech Foundry Analyst

Provalus -
Tahlequah, OK

Quick Apply

Job Details

Qualifications

Customer communication

Full Job Description

The Inbound Retention Representative is responsible for retaining customers by addressing service concerns, resolving issues, and reinforcing the value of telecommunications products and services, with a primary focus on high-speed internet.

This role operates in a high-volume, performance-driven contact center environment and requires strong problem-solving, relationship-building, and customer advocacy skills. In addition to retention, the representative identifies opportunities to expand customer relationships through additional products and services, contributing to revenue growth while reducing churn.

Responsibilities

Handle inbound customer interactions with a primary focus on retention, de-escalation, and issue resolution
Engage customers seeking to disconnect or downgrade service and apply effective save strategies
Meet or exceed monthly retention (save) targets, including save rate, churn reduction, and customer satisfaction metrics
Identify root causes of customer dissatisfaction and provide appropriate solutions
Promote and reinforce the value of services, including plan optimization and feature education
Identify and pursue opportunities to add products, upgrades, or services that enhance the customer experience and drive incremental revenue
Offer appropriate promotions, or bundled solutions to retain customers while aligning with company guidelines
Use consultative techniques to both retain customers and increase account value through relevant product additions
Build rapport and trust through active listening and empathy to improve customer experience
Maintain accurate records of customer interactions, save outcomes, retention actions, and revenue-generating activities in CRM systems
Stay current on product offerings, pricing, policies, and competitive positioning

Qualifications - Preferred

1–3 years of experience in customer retention, customer service, sales, or call center environments
Demonstrated ability to achieve or exceed performance metrics
Strong verbal communication, problem-solving, and conflict resolution skills
Ability to manage high-stress interactions with professionalism and empathy
Ability to balance retention priorities with revenue-generation opportunities
Ability to work in a fast-paced, performance-driven environment
Basic computer proficiency and experience working within CRM systems

Work Environment
This role operates in an inbound contact center environment based onsite. The position requires extended periods of sitting, frequent computer use, and handling a high volume of customer interactions

Hours of Operation
Monday- Friday between 7am - 8pm CST
Saturday-Sunday 8am - 4pm CST

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Refine Your Search

jobs in Cookson, OK

Tech Foundry Analyst

Tech Foundry Analyst

Quality Lab Technician

Special Agent - $40,000 Recruitment Incentive

Wireless Sales Representative

Stocker

Dishwasher/Prep Cook

Personal Shopper (In-Store)

Administrative Assistant

Gaming Commission Clerk

Office Assistant

Food Distribution Store Clerk

Receptionist

Administrative Assistant

Merchandiser

Receptionist - State Farm Agent Team Member

Retail Store Cashier

WIC Specialist Grant Funded

Store Clerk - Sallisaw

Store Associate

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