Top 27364 Jobs in Warren, RI

Customer Service Agent
RAIL EXPLORERS —Portsmouth, RI
- From $17 an hour
- Temporary
- Background check
- Customer service
- Computer literacy
Quick Apply
Automotive Service Advisor
Lexus of Warwick —Warwick, RI
- $80,000 - $150,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Life Enrichment Assistant (Activities)
Halcyon at West Bay —Warwick, RI
- $15 - $17 an hour
- Part-time
- Background check
- Experience working with individuals with disabilities
- In-person
Quick Apply
Administrative Assistant
Confidential —Warwick, RI
- $30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Warehouse Worker Forklift Operator
North Bridge Building Products —Warwick, RI
- $20 - $28 an hour
- Full-time
- Heavy lifting
- Mid-level
- Forklift
- Paid training
- Health insurance
Quick Apply
Dispatcher
Rhode Island Airport Corporation —Warwick, RI
- $48,901 - $71,433 a year
- Overtime
- High school diploma or GED
- Typing
- In-person
- Health insurance
- Dental insurance
Quick Apply
7d
Full-Time Store Associate
Aldi —Swansea, MA
- $20.50 - $22.50 an hour
- Full-time
- 18 years or older
- Merchandising
- Basic math
- Paid parental leave
- AD&D insurance
4d
Shop Assistant (Counter Person/ Barista)
The Corner House —Warwick, RI
- $16 an hour
- Part-time
- Assembly
- Cash register
- Bakery
Quick Apply
Dietary Aide
Dawn Hill Home for Rehab and Nursing —Bristol, RI
- Part-time
- No experience needed
- Rehabilitation center
- Entry level
- Flexible schedule
Quick Apply
Store Associate
CVS Health —Barrington, RI
- $16 - $23 an hour
- Part-time
- No high school diploma
- High school diploma or GED
- 16+ years old
- Dental insurance
- Vision insurance
Retail Associates
Hobby Lobby —Warwick, RI
- $16 - $17 an hour
- Part-time
- Entry level
- Paid holidays
- Disability insurance
Front Desk Associate
Beltone New England —Barrington, RI
- $19 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Inventory management
- Paid holidays
- Disability insurance
Quick Apply
Housing Coordinator Section 8 and Public Housing Specialist
BRISTOL HOUSING AUTHORITY —Bristol, RI
- $25.00 - $29.79 an hour
- Full-time
- Background check
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
1d
Retail Sales Associate – Part Time
AutoZone —Warren, RI
- $16.00 - $16.28 an hour
- Overtime
- ASE Certification
- Spanish
- English
- Store discount
- Employee stock purchase plan
In-Store Shopper
Shaw's —Barrington, RI
- $16 an hour
- Part-time
- Fair chance
- Entry level
- Health insurance
- Dental insurance
Quick Apply
2d
Packer/Shipper
Day-O-Lite Manufacturing —Warwick, RI
- $18.51 - $22.54 an hour
- Full-time
- Warehouse experience
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
8d
Receptionist - Comm part time
Benchmark Senior Living —Warwick, RI
- Part-time
- High school diploma or GED
- Teaching
- Entry level
- Paid training
- Health insurance
Quick Apply
Night Crew Stocker
Shaw's —Barrington, RI
- $16 an hour
- Part-time
- 18 years or older
- Merchandising
- Forklift
- Health insurance
- Dental insurance
Quick Apply
Stocker
Walmart —Warwick, RI
- $16 - $29 an hour
- Overnight shift
- High school
- Forklift
- Ability to lift 50 pounds
- Paid jury duty
- Disability insurance
Customer Service Associate I
Family Dollar —Warren, RI
- $16.00 - $16.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance

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Jobs jobs near Warren, RI

Customer Service Agent

RAIL EXPLORERS -
Portsmouth, RI

Quick Apply

Job Details

Temporary | Part-time | Seasonal
From $17 an hour

Qualifications

Computer operation
Written communication
Multitasking
Phone communication
Customer service
Customer support
Typing

Full Job Description

Position Overview

Customer Service Agents serve as the first point of contact for guests across all divisions. They assist customers by answering questions, providing tour information, making reservations, and delivering excellent service with a strong sales focus. Agents are responsible for guiding guests toward the best experiences, resolving basic issues, and supporting operations by maintaining accurate communication and documentation. This position involves monitoring and recording of all calls for training, quality assurance, and security purposes.

Key Responsibilities

Customer Service & Guest Support

★ Answer incoming calls promptly with a friendly, professional tone.

★ Provide accurate information about tours, locations, schedules, policies, and trip preparation

★ Assist guests with bookings, changes, cancellations, and general inquiries.

★ Use the HEARD method for service recovery when addressing guest concerns.

★ Maintain a calm, positive attitude during peak volume and high-pressure situations.

★ Document interactions clearly and accurately in the reservation system and other reporting

methods.

Sales & Booking Conversion

★ Convert inquiries into bookings by recommending the right experiences for the guest.

★ Upsell and cross-sell tours and upgrades when appropriate.

★ Promote featured tours, specials, or priority experiences as directed by leadership.

★ Assist in filling high-demand tour times or underperforming slots based on business needs.

Operational Communication

★ Stay informed of daily updates from each division (weather, equipment, closures,

staffing,promotions).

★ Communicate unusual guest situations or potential issues to supervisors promptly.

★ Follow division-specific support, tour policies, and location notes.

Policy & Procedure Adherence

★ Follow established scripts, SOPs, and customer service guidelines.

★ Apply refund, reschedule, and exception policies correctly.

★ Maintain confidentiality and protect customer payment information.

★ Ensure compliance with safety-related communication standards.

Qualifications:

Strong verbal communication skills with a warm, friendly delivery.
Basic computer proficiency; ability to learn new systems quickly.
Ability to multitask between phone, reservation software, and notes.
Customer service experience (retail, hospitality, tourism, call center, or similar).
Ability to work weekends, holidays, and peak-season hours.
Familiar and comfortable with Rail Explorers rail bikes - agents will be required to participate in a REX tour during training.

Core Competencies

Customer-Focused: Creates memorable guest interactions.

Sales-Minded: Recommends, upsells, and closes confidently but respectfully.

Clear Communicator: Professional and upbeat tone.

Detail-Oriented: Accurate data entry and documentation.

Adaptable: Handles rapid changes in weather, tour schedules, and volume.

Team Player: Works well with supervisors, managers, and division operations.

Working Conditions

This position operates in a fast-paced call center environment requiring agents to manage multiple tasks simultaneously while delivering professional customer service. Agents must be able to sit, speak on the phone, type, and navigate multiple computer systems for extended periods of time. The position also requires flexibility during peak operational periods, including busy seasons, weekends, holidays, and weather-related increases in call volume.

On-Site Call Center Equipment Provided

● Computer with required software

● Headset for phone communications

● Standard office supplies

Pay: From $17.00 per hour

Experience:

Customer service: 3 years (Required)

Ability to Commute:

Portsmouth, RI 02871 (Required)

Work Location: In person

Quick Apply

Refine Your Search

jobs in Warren, RI

Customer Service Agent

Automotive Service Advisor

Life Enrichment Assistant (Activities)

Administrative Assistant

Warehouse Worker Forklift Operator

Dispatcher

Full-Time Store Associate

Shop Assistant (Counter Person/ Barista)

Dietary Aide

Store Associate

Retail Associates

Front Desk Associate

Housing Coordinator Section 8 and Public Housing Specialist

Retail Sales Associate – Part Time

In-Store Shopper

Packer/Shipper

Receptionist - Comm part time

Night Crew Stocker

Stocker

Customer Service Associate I

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