Top 109101 Jobs in Los Angeles, CA

E-Commerce Shipping and Customer Service Associate
iMomoko.com —South El Monte, CA
- $20 - $23 an hour
- 8 hour shift
- Microsoft Excel
- Inventory management
- Merchandising
- Health insurance
- Paid time off
Quick Apply
Member Service Representative
Champion Health Plan/ Champion Payer Solutions —Long Beach, CA
- From $22 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Apparel Production Assistant
Rockstar Original —Vernon, CA
- $18 - $23 an hour
- Full-time
- Spanish
- Microsoft Excel
- ERP systems
- Health insurance
- 401(k)
Quick Apply
Probation Officer
COUNTY OF LOS ANGELES PROBATION DEPARTMENT —Los Angeles, CA
- $65,430 - $83,515 a year
- Online Application
- Residential
- 21 years or older
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
Become a Roadside Technician in Los Angeles County
CurbsidePRO —Los Angeles County, CA
- $600 - $1,200 a week
- Contract
- Background check
- Driver's License
- Driving
- Referral program
Fleet Operations Coordinator
Transdev —Los Angeles, CA
- From $26 an hour
- Weekends as needed
- Background check
- Clean driving record
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
1h
Secretary- Child Development Center
The Children's Collective, Inc. —Los Angeles, CA
- $21 an hour
- Full-time
- Bilingual
- Clean driving record
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Office Clerk
RUSNAK —Pasadena, CA
- $18.04 - $19.00 an hour
- Full-time
- Microsoft Word
- Background check
- 18 years or older
- Paid holidays
- Health insurance
Quick Apply
Shipping Clerk
Masis Staffing Solutions —Los Angeles, CA
- $20 - $24 an hour
- Spanish
- Microsoft Outlook
- Computer literacy
Quick Apply
Dispatcher
DO & CO —Redondo Beach, CA
- $28.16 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Barista/Cashier
Uptown Coffee —Glendale, CA
- $16 - $20 an hour + tips
- Weekends as needed
- Serving
- Customer service
- Basic math
- Paid training
Quick Apply
Enrollment Associate
Confidential —Pasadena, CA
- $3,600 - $5,600 a month
- Full-time
- Background check
- High school diploma or GED
- In-person
- 401(k)
- Professional development assistance
Quick Apply
3d
Packers
CorTech —Vernon, CA
- $19 an hour
- Overtime
- Warehouse experience
- Reliable transportation
- Entry level
8d
YOUTH WORKER, CHILDREN'S SERVICES (NON-COMPETITIVE)
County of Los Angeles —Los Angeles, CA
- $24 an hour
- Weekends as needed
- Computer literacy
- Office
- Children
- Health insurance
- On-the-job training
Stocker
Costco Wholesale Corporation —Hawthorne, CA
- Merchandising
- Warehouse
- Entry level
- AD&D insurance
- Employee stock purchase plan
Housekeeper
Servicon —Los Angeles, CA
- $24.50 an hour
- Full-time
- Office
- High school diploma or GED
- Leadership
- Employee assistance program
- 401(k) matching
10d
Crew
Trader Joe's —Eagle Rock, CA
- $18 - $23 an hour
- Part-time
- Entry level
1d
Grocery Clerk
Sprouts Farmers Market —Los Angeles, CA
- $18.55 - $23.25 an hour
- Part-time
- OSHA
- Merchandising
- 16+ years old
- Paid parental leave
- Health savings account
Order Picker
Costco Wholesale Corporation —Hawthorne, CA
- Entry level
- AD&D insurance
- Employee stock purchase plan
Packing - Clerk
Bristol Farms —Carson, CA
- $18 - $21 an hour
- Full-time
- Health insurance
- Dental insurance
Quick Apply

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E-Commerce Shipping and Customer Service Associate

iMomoko.com
South El Monte, CA

Quick Apply

Job Details

Full-time
$20 - $23 an hour

Benefits

Health insurance
Paid time off
Employee discount

Qualifications

Mandarin
Google Sheets
Microsoft Excel
Customer returns handling
English
E-commerce
Shipping & receiving
Bachelor's degree
Delivery management
Order tracking
Carrier management
Critical thinking

Full Job Description

Job description

iMomoko is a Japanese Personal Care, Beauty, Skincare, and Snacks importer. We strive to bring Japanese products to the US with excellent service!The E-Commerce Shipping&Customer Service Associate is the backbone to our ecommerce operation. Your job will be to proactively solve shipping related customer service issues, facilitate our B2C shipping/pick-up services, prepare 3PL shipments & scheduling, and respond to shipping related RMA cases across the various platforms we sell on.

Primary Core Responsibilities and Duties
B2C Shipping:

Printing/Prepping daily eCommerce orders packing slips for pickers
Preparing Shipping Quality Assurance Audit Manifests (double check lists for packers)
Configuring order packaging + double checking invalid addresses + configuring third party shipping insurance.
Printing USPS End of Day Forms to bulk tender parcels.
Inspecting Momoko Site Orders for CC fraud/verifying ID Medium Risk/Cancelling high risk orders.

Customer Service:

Answering phone calls, Livechat, Chargebacks, Buyer-seller messages, Escalations
Issuing notices of order shortages, cancellation refunds, substitution authorizations, and verification requests.
Clerical Customer Service Duties - Recording Refund/Date/Reason
Facilitating RMAs (replacements/refunds/substitutions/photo graphing evidence of damage/documenting RMAs/following up with RMAs)
Filing Shipping indemnities(insurance) with evidence of damages or errors + proof of value to various carriers or insurance company.

Shipping 3PL Networks:

3PL Picklists Processing
Creating Picklists
Record/Reporting Picking surplus/shortages
Documenting Line Item - lot numbers - qty/case - Case qty - Qty - expiration/production dates.
Printing Product barcode labels & english product information labels for 3PL inventory.
Inspecting and enforcing packers to package 3PL shipments in compliance of internal policies.
40x48 intact wooden pallets used, finished pallets wrapped properly, exterior barcodes covered, boxes properly labeled, pallet tonnage/height within limits
Glass/Frigile Goods bubble wrapped
Liquid Bottled Products Poly Bagged
Compact product cases used (transitory collision risk management).
Facilitating the schedule for 3PL shipments
Printing shipping labels for small parcel shipments
Scheduling 3PL LTL shipments (Freight Class, NMFC codes, Insurance, Height, weight, Pallet/carton qty, Appointment/Liftgate delivery, pick up dates).
Printing Scheduled Shipment Documents
Bills of Lading
Packing Slips
Pallet Labels
PRO(some carriers not all)
Contacting LTL terminal dispatchers for pick-ups, delays, appointment deliveries, or additional services required.

Semi-Core Responsibilities:

Merchandising:

Adjust listings to regional shipping zones and ensure proper configuration of merchandise.
Copy pasting product listings content to create new product listing on channel management or within sales channels.
Reporting & Correcting advertising errors product listings (incorrectly named product, wrong net contents, lack of key product information).
Properly Grouping Products - ensuring cross sold products are properly labeled for listings.

Position Requirements:

Customer Orientated
Organized
Critical Thinking Skills
Microsoft Excel and Google Sheets - Value Paste, Delete Rows, (Required)
Professional Written & Verbal Communication Skills
Adaptable to work under short deadlines
English(Required) and Chinese(Preferred)

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

Employee Discount

Schedule:

8 hour shift (9am-5:30pm) 12PM & 3PM 10 Min Break
Monday to Friday

Education:

Bachelor's Degree (Preferred)

Experience:

customer service: 1-2 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

Employee discount
Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

jobs in Los Angeles, CA

E-Commerce Shipping and Customer Service Associate

Member Service Representative

Apparel Production Assistant

Probation Officer

Become a Roadside Technician in Los Angeles County

Fleet Operations Coordinator

Secretary- Child Development Center

Office Clerk

Shipping Clerk

Dispatcher

Barista/Cashier

Enrollment Associate

Packers

YOUTH WORKER, CHILDREN'S SERVICES (NON-COMPETITIVE)

Stocker

Housekeeper

Crew

Grocery Clerk

Order Picker

Packing - Clerk

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