Top 81429 Jobs in Norcross, GA

Quality Assurance & Quality Improvement (QA/QI) Manager
The Progress Place —Norcross, GA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Master's degree
- Supervising experience
- Bachelor's degree
Quick Apply
Butcher/Meat Cutter
El Agave Supermercados —Norcross, GA
- From $62,400 a year
- Full-time
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Waiter
Norwegian Cruise Line Holdings —Atlanta, GA
- $16.50 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Employee discount
Inside Sales Position - Commercial Aviation (North America)
Global Aviation Co —Norcross, GA
- $50,000 - $70,000 a year
- Microsoft Outlook
- ERP systems
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Prep Cook
Norwegian Cruise Line Holdings —Atlanta, GA
- $16.50 an hour
- Full-time
- English
- US work authorization
- 1 year
- Health insurance
- Employee discount
Brand Activation Assistant
VibeCheck Recruiting Inc —Atlanta, GA
- $900 a week
- Full-time
- Sales
- In-person
- Communication skills
- Flexible schedule
Quick Apply
7d
Host
Stoney River Steakhouse & Grill —Roswell, GA
- Part-time
- No experience needed
- Entry level
- Under 1 year
- 401(k) matching
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Automotive Detailer - Night Shift
Carmax —Norcross, GA
- $12 - $18 an hour
- 8 hour shift
- Dealership
- Driver's License
- Driving
- Paid training
- Paid jury duty
Flex Unarmed Security Officers
Sunstates Security —Peachtree Corners, GA
- $19 an hour
- Urgently hiring
- Customer service
- High school diploma or GED
- Communication skills
- Paid holidays
- Health insurance
Teammate- Apparel
DICK'S Sporting Goods —Norcross, GA
- Part-time
- Background check
- Merchandising
- High school diploma or GED
H Mart Duluth - Store Associate (Full-Time)
H MART —Duluth, GA
- Full-time
- Merchandising
- POS
- Grocery store experience
- AD&D insurance
- Health insurance
Quick Apply
Store Associate - (RT2329)
RaceTrac —Norcross, GA
- Up to $17.50 an hour
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Entry level
- Opportunities for advancement
Quick Apply
H Mart Doraville - Store Associate (Full-Time)
H MART —Doraville, GA
- Full-time
- Merchandising
- POS
- Grocery store experience
- AD&D insurance
- Health insurance
Quick Apply
Teammate - Footwear
DICK'S Sporting Goods —Norcross, GA
- Part-time
- Background check
- Merchandising
- High school diploma or GED
Vacation Relief 3rd Shift LN1
Flowers Baking Co. of Tucker, LLC —Tucker, GA
- $28.37 an hour
- Full-time
- Bakery
- 1 year
- Entry level
- Paid training
- Paid holidays
H Mart Duluth - Store Associate (Part-Time)
H MART —Duluth, GA
- Part-time
- Merchandising
- 21 years or older
- POS
- Dental insurance
- 401(k)
Quick Apply
Store Associate - (RT490)
RaceTrac —Norcross, GA
- Up to $17.50 an hour
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Entry level
- Opportunities for advancement
Quick Apply
Full-Time Center Associate - Duluth
The UPS Store —Duluth, GA
- Full-time
- High school diploma or GED
- Math
- Communication skills
Quick Apply
Counter-Sorter
ALSCO UNIFORMS —Atlanta, GA
- Full-time
- Ability to lift 50 pounds
- Entry level
- Health savings account
- Disability insurance
Quick Apply
Loss Prevention Associate
Walmart —Dunwoody, GA
- $18 - $31 an hour
- Full-time
- High school
- Entry level
- Paid jury duty
- Disability insurance

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Quality Assurance & Quality Improvement (QA/QI) Manager

The Progress Place -
Norcross, GA

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year

Qualifications

Electronic health records (EHR) management
Team leadership
Leadership in social services administration
Master's degree
Documentation tools
Supervising experience
Bachelor's degree
Project management experience in healthcare
Human Services
Medicaid regulations
Medicaid
Clinical team leadership
Productivity software
Social Work
Clinical documentation standards
Hospital experience

Full Job Description

Position Summary

The Quality Assurance & Quality Improvement (QA/QI) Manager is responsible for overseeing The Progress Place's quality management program, ensuring compliance with all DBHDD, Medicaid, Joint Commission, and organizational requirements. This position provides leadership and oversight of quality improvement initiatives, internal audits, corrective action plans, performance improvement projects, and staff compliance monitoring.

The QA/QI Manager serves as a key member of the leadership team and works collaboratively with department managers to ensure continuous quality improvement, regulatory compliance, and positive client outcomes.

Minimum Qualifications

Bachelor's degree in Human Services, Social Work, Psychology, Healthcare Administration, or related field required.
Master's degree preferred.
Minimum of five (5) years of experience in behavioral health, human services, or healthcare administration.
Minimum of two (2) years of supervisory or management experience.
Extensive knowledge of the Georgia DBHDD Behavioral Health Provider Manual.
Knowledge of Medicaid documentation requirements and service delivery standards.
Experience with accreditation standards, including Joint Commission preferred.
Strong leadership, organizational, and project management skills.
Proficiency in Microsoft Office and electronic health record systems.

Essential Duties and Responsibilities

Compliance Management

Monitor compliance with DBHDD, Medicaid, Joint Commission, and organizational standards.
Conduct routine chart audits and documentation reviews.
Monitor corrective action plans and follow-up activities.
Review incidents, grievances, and risk management trends.
Assist departments with audit preparation and readiness.

Quality Improvement

Develop and implement quality improvement initiatives.
Track key performance indicators and outcome measures.
Analyze data and identify opportunities for process improvement.
Present quality reports to leadership and management teams.
Facilitate Performance Improvement Projects (PIPs).

Leadership and Team Management

Lead and supervise Medical staff and assigned team members.
Provide coaching, training, and performance management.
Collaborate with department leaders to improve compliance and service quality.
Participate in leadership meetings and strategic planning initiatives.

Audit and Accreditation Oversight

Coordinate internal and external audits.
Maintain readiness for DBHDD, Medicaid, Care Management Organization, and Joint Commission reviews.
Track findings and ensure timely resolution.
Develop audit tools and monitoring systems.

Staff Training

Provide ongoing compliance and documentation training.
Develop quality improvement educational materials.
Support onboarding and annual compliance training initiatives.

Core Competencies

Leadership and Team Development
Quality Improvement Methodologies
Regulatory Compliance
Data Analysis and Reporting
Critical Thinking
Communication and Presentation Skills
Organizational Effectiveness
Problem Solving and Decision Making

Performance Expectations

Maintain audit compliance rate of 90% or greater.
Complete monthly quality assurance audits.
Submit monthly QA/QI reports by established deadlines.
Ensure corrective action plans are completed within required timeframes.
Maintain continuous readiness for external audits and accreditation reviews.

Preferred Experience

DBHDD Behavioral Health Services
CORE Services
Intensive Family Intervention (IFI)
Medicaid Managed Care Organizations
Joint Commission Accreditation
Behavioral Health Quality Management Programs

Physical Requirements

Ability to sit, stand, and work at a computer for extended periods.
Ability to travel occasionally to program locations and audit sites as needed.

The Progress Place is committed to providing quality behavioral health services through continuous improvement, compliance excellence, and positive outcomes for the individuals and families we serve.

Pay: $55,000.00 - $65,000.00 per year

Application Question(s):

Do you have a Bachelor's Degree in Human Services, Social Work, Psychology, Healthcare Administration, or a related field required?
Do you have an extensive knowledge of:

- Georgia DBHDD Behavioral Health Provider Manual
- Medicaid documentation requirements and service delivery standards
- Accreditation standards, including Joint Commission?

This position requires community-based experience. Do you have at least 3 years of community-based experience?

Experience:

Supervisory/ Management: 2 years (Required)
Behavioral Health, Human Services or Healthcare admin: 5 years (Required)

Work Location: Hybrid remote in Norcross, GA 30093

Quick Apply

Refine Your Search

jobs in Norcross, GA

Quality Assurance & Quality Improvement (QA/QI) Manager

Butcher/Meat Cutter

Waiter

Inside Sales Position - Commercial Aviation (North America)

Prep Cook

Brand Activation Assistant

Host

Automotive Detailer - Night Shift

Flex Unarmed Security Officers

Teammate- Apparel

H Mart Duluth - Store Associate (Full-Time)

Store Associate - (RT2329)

H Mart Doraville - Store Associate (Full-Time)

Teammate - Footwear

Vacation Relief 3rd Shift LN1

H Mart Duluth - Store Associate (Part-Time)

Store Associate - (RT490)

Full-Time Center Associate - Duluth

Counter-Sorter

Loss Prevention Associate

I want to receive the latest job alert for jobs in Norcross, GA

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