Top 7781 Jobs in Rochester, MN

Customer Service Representative
Data-Smart Computers, Inc. —Rochester, MN
- $35,000 - $45,000 a year
- Full-time
- Writing skills
- Administrative experience
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
14d
Front Desk Receptionist
O2B Early Education —Rochester, MN
- $26,000 - $40,560 a year
- Full-time
- Experience working with children
- Preschool
- First Aid Certification
- Paid holidays
- Health insurance
Quick Apply
Dining Server
SilverCrest —Rochester, MN
- $15.00 - $17.50 an hour
- Part-time
- Background check
- Serving
- Pass drug screening
- Flexible schedule
8d
Retail Assistant Manager
Minnesota Cannabis Services —Rochester, MN
- $20 an hour
- Weekends as needed
- Hospitality
- Merchandising
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Sterile Processing Technician (Paid Training Provided)
Mayo Clinic —Rochester, MN
- $21.96 - $29.02 an hour
- Part-time
- 18 years or older
- Surgery
- Hospital
- Paid training
- Health savings account
9d
Bookseller - PT
Barnes & Noble, Inc. —Rochester, MN
- From $14 an hour
- Part-time
- Merchandising
- Children
- Entry level
- Paid parental leave
- Paid holidays
Line Operator
Kemps —Rochester, MN
- $22.75 - $32.63 an hour
- Overtime
- Ability to lift 50 pounds
- Criminal background check
- Entry level
- Paid holidays
- Health insurance
Quick Apply
5d
Materials Handler
Mayo Clinic —Rochester, MN
- $23.75 - $30.33 an hour
- Overtime
- High school diploma or GED
- US work authorization
- Warehouse
- Health savings account
- Health insurance
Admissions Clerk
Olmsted Medical Center —Rochester, MN
- From $20.30 an hour
- Hospital
- Medical terminology
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
LCS Linen Tech-3939 Warehouse
Mayo Clinic —Rochester, MN
- $21.74 an hour
- Weekends as needed
- Hospital
- English
- High school diploma or GED
- Health savings account
- Health insurance
Historic Properties - Waitstaff
Mayo Clinic —Rochester, MN
- $20.00 - $25.59 an hour
- Part-time
- US work authorization
- Entry level
- Health savings account
- Health insurance
Stocker
Costco Wholesale Corporation —Rochester, MN
- Merchandising
- Warehouse
- Entry level
- AD&D insurance
- Employee stock purchase plan
Customer - Food Service
Kwik Trip —Rochester, MN
- $16.00 - $21.70 an hour
- Weekends as needed
- Serving
- Customer service
- Cash register
- Health insurance
- 401(k)
Quick Apply
Agency Development Coach
FX Insurance Agency LLC —Rochester, MN
- $70,000 - $71,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- In-person
- Opportunities for advancement
Quick Apply
Diesel Mechanic / Service Technician
MIDWEST MACHINERY CO —Plainview, MN
- Full-time
- Dealership
- Mid-level
- In-person
Quick Apply
Rochester Men's Client Care Specialist
MN Adult & Teen Challenge —Rochester, MN
- $19 an hour
- 8 hour shift
- Clean driving record
- Vital signs
- Addiction Medicine
- Health savings account
- Disability insurance
Spanish Teacher (1st-8th grades)
Rochester Montessori School —Rochester, MN
- From $42,000 a year
- Part-time
- Background check
- Classroom
- Spanish
- Paid time off
- Employee discount
Quick Apply
9d
Exterior Remodeling Sales Consultant
Peak Remodel and Design —Pine Island, MN
- $75,000 - $400,000 a year
- Contract
- Hybrid work
- Background check
- Sales
- Customer service
- Flexible schedule
Quick Apply
Marketing Specialist
Geotek —Stewartville, MN
- $75,542 - $100,722 a year
- Full-time
- Marketing
- Inventory management
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
14h
Supervisor Ez Fabricating
Washington Metal Fabricators —Chatfield, MN
- $49,483.75 - $83,000.00 a year
- Weekends as needed
- Management
- 5 years
- ERP systems
- Health insurance
- Dental insurance
Quick Apply

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Customer Service Representative

Data-Smart Computers, Inc.
Rochester, MN

Quick Apply

Job Details

Full-time
$35,000 - $45,000 a year
14 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Interpersonal skills
Writing skills
Administrative experience
High school diploma or GED
Attention to detail
Problem-solving
Conflict management
Productivity software
Technical Proficiency

Full Job Description

Job Summary

We are seeking a reliable and customer-focused IT Customer Service Representative / Dispatcher to serve as the first point of contact for our clients. This role is responsible for answering incoming calls, creating and managing service tickets, coordinating technician schedules, and providing administrative support to ensure efficient service delivery. The ideal candidate is organized, detail-oriented, and enjoys helping customers while working in a fast-paced technology environment.

Key Responsibilties

Customer Service & Dispatching

Answer incoming phone calls, emails, and service requests from clients.
Create, update, and prioritize service tickets in the company's ticketing system.
Gather and document detailed information regarding technical issues and service requests.
Dispatch and coordinate technicians based on priority, availability, and customer needs.
Monitor ticket status and ensure timely follow-up with customers and technical staff.
Provide exceptional customer service and maintain professional communication at all times.

Administrative & Back Office Support

Perform light administrative and back-office duties as assigned.
Maintain accurate customer records and service documentation.
Assist with filing, data entry, and updating internal systems.
Prepare reports and support operational workflows as needed.

Procurement & Quoting

Assist with ordering and tracking technology equipment, software, and supplies.
Coordinate with vendors regarding pricing, availability, and order status.
Generate customer quotes and proposals for products and services.
Ensure quote accuracy and maintain procurement records.

Job Qualifications

High school diploma or equivalent required; associates degree preferred.

Proven customer service experience, preferably in a call center or retail

environment.

Strong communication skills, both verbal and written.
Excellent problem-solving and conflict-resolution abilities.
Problem-solving abilities with a keen attention to detail.
Team player with the ability to collaborate effectively with colleagues.
Previous customer service, dispatching, administrative, or help desk experience preferred.
Strong verbal and written communication skills.
Excellent organizational and multitasking abilities.
Proficiency with Microsoft Office and common business software.
Ability to learn ticketing, CRM, and dispatching systems quickly.
Strong attention to detail and problem-solving skills.
Experience in an IT, MSP (Managed Service Provider), or technology environment is a plus.

Skills:

Exceptional customer service skills with a strong focus on customer satisfaction.
Ability to multi-task and handle high-pressure situations.
Attention to detail and accuracy.
Excellent communication and interpersonal abilities.
Strong problem-solving skills and the ability to resolve customer issues.
Proficiency in using relevant computer systems and software

Pay: $35,000.00 - $45,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

jobs in Rochester, MN

Customer Service Representative

Front Desk Receptionist

Dining Server

Retail Assistant Manager

Sterile Processing Technician (Paid Training Provided)

Bookseller - PT

Line Operator

Materials Handler

Admissions Clerk

LCS Linen Tech-3939 Warehouse

Historic Properties - Waitstaff

Stocker

Customer - Food Service

Agency Development Coach

Diesel Mechanic / Service Technician

Rochester Men's Client Care Specialist

Spanish Teacher (1st-8th grades)

Exterior Remodeling Sales Consultant

Marketing Specialist

Supervisor Ez Fabricating

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