Top 17320 Jobs in Rochester, NY

Account Manager II
Paylocity —Pittsford, NY
- $25 - $28 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Health insurance
7d
Precision Optical Technician III
Quality Vision International Inc —Rochester, NY
- $22 - $30 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Children
- Paid holidays
- Disability insurance
Quick Apply
12d
Store Associate and Printer/Graphics Designer
The UPS Store 0926 —Rochester, NY
- $20 - $22 an hour
- Part-time
- Organizational skills
- In-person
- Communication skills
Quick Apply
14d
Financial Administrative Associate Trainee
The Retirement Optimization Group —Rochester, NY
- $40,000 - $52,000 a year
- Full-time
- Background check
- Marketing
- Writing skills
- 401(k)
- Paid time off
Quick Apply
QA Inspector
ATD Precision —Rochester, NY
- $20 - $30 an hour
- Urgently hiring
- Mid-level
- 3 years
- Manufacturing
- Profit sharing
- Health savings account
Quick Apply
7d
Inventory Specialist
UniLink Inc. —Rochester, NY
- $20 - $25 an hour
- Full-time
- Background check
- Inventory control
- Inventory management
- 401(k)
- Flexible spending account
Quick Apply
Shipping and Receiving Warehouse Associate
UniLink Inc. —Rochester, NY
- $18 - $20 an hour
- 8 hour shift
- Background check
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Rental Coordinator
Skyworks LLC —Henrietta, NY
- $25 - $29 an hour
- Full-time
- Customer service
- Office
- Contracts
- Health savings account
- Disability insurance
Quick Apply
Program Intake Specialist for Education, Training, and Employment
Mental Health Association of Rochester/Monroe County —Rochester, NY
- $20 - $22 an hour
- Part-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Full-Time Store Associate
Aldi —Penfield, NY
- $20 - $22 an hour
- Full-time
- 18 years or older
- Merchandising
- Basic math
- Paid parental leave
- AD&D insurance
Repackaging Associate
Palmer Food Service —Rochester, NY
- $17 - $19 an hour
- Overtime
- Customer service
- Basic math
- Maintenance
- Profit sharing
- Paid holidays
Quick Apply
14d
Cleanroom Operator
Canalside Staffing —Rochester, NY
- $17 - $19 an hour
- Full-time
- English
- High school diploma or GED
- In-person
- Health insurance
- Vision insurance
Quick Apply
Verizon Sales Associate
Next Wave —Brighton, NY
- $800 - $1,275 a week
- Full-time
- Background check
- High school diploma or GED
- In-person
Quick Apply
9d
Warehouse Unloader
FHI, LLC —Rochester, NY
- $18 - $21 an hour
- Weekends as needed
- Basic math
- English
- Forklift
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate
Express Employment Professionals —Rochester, NY
- $19 - $23 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
9d
Product Converting Operator
Kodak —Rochester, NY
- $20 - $24 an hour
- 8 hour shift
- High school diploma or GED
- In-person
- Manufacturing
- Health savings account
- Health insurance
Quick Apply
Crew Member
Chipotle —Henrietta, NY
- $17 - $18 an hour
- Part-time
- Customer service
- Fast casual restaurant
- No experience needed
- Health insurance
- Dental insurance
12d
Retail Sales Associates - FT & PT
Boscov's Department Store —Rochester, NY
- From $16.15 an hour
- Full-time
- Merchandising
- Communication skills
- Marketing
- Disability insurance
- Health insurance
Quick Apply
8d
Banquet Server/Bartender
Express Employment Professionals —Rochester, NY
- From $19 an hour
- Part-time
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
General Laborer - Immediate Hire, Weekly Pay
TruGreen —Rochester, NY
- $19 - $30 an hour
- Urgently hiring
- No experience needed
- Driver's License
- In-person
- Paid training
- Health insurance
Quick Apply
5d

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Jobs jobs near Rochester, NY

Account Manager II

Paylocity -
Pittsford, NY

Apply Now

Job Details

Full-time
$25 - $28 an hour
7 days ago

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Interpersonal skills
Spreadsheets
Bachelor's degree
Attention to detail
Problem-solving
Productivity software
Video conferences (communication methods)
Account management experience
Technical Proficiency

Full Job Description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Position Overview
The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships.

Responsibilities

Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.
Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.
Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed.
System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners.
Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment.

Expectations

Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up.
Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information.
Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.
Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience.
Optimizing Products – Being the product expert while being current on product releases and mandatory training.

Education and Experience
Required

Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles
Experience in customer service or previous client interfacing role
Strong computer skills, including Microsoft Office with proficiency in Excel
Strong written communication skills for business correspondence
Strong team player with attention to detail
Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making

Preferred

Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME)
Experience in payroll and/or call center environment
CPP, FPC, APA, and/or SHRM-CP certified
Self-starter with the ability to handle multiple projects at once

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

jobs in Rochester, NY

Account Manager II

Precision Optical Technician III

Store Associate and Printer/Graphics Designer

Financial Administrative Associate Trainee

QA Inspector

Inventory Specialist

Shipping and Receiving Warehouse Associate

Rental Coordinator

Program Intake Specialist for Education, Training, and Employment

Full-Time Store Associate

Repackaging Associate

Cleanroom Operator

Verizon Sales Associate

Warehouse Unloader

Customer Service Associate

Product Converting Operator

Crew Member

Retail Sales Associates - FT & PT

Banquet Server/Bartender

General Laborer - Immediate Hire, Weekly Pay

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