Patient Services Representative
NorthLakes Community Clinic —Lakewood, WI
- From $20.45 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- 403(b) matching
- Health savings account
Quick Apply
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Associated Bank —Crivitz, WI
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- Background check
- High school diploma or GED
- No degree
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- 401(k)
Receptionist (Crivitz, WI)
Robertson Ryan Insurance —Crivitz, WI
- Monday to Friday
- Microsoft Excel
- Office
- High school diploma or GED
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Wisconsin Municipal Mutual Insurance Company —Wisconsin
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Residential
- Health savings account
- Health insurance
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Adult Learning Systems, U.P. —Kingsford, MI
- $18.05 an hour
- Part-time
- Background check
- 18 years or older
- No high school diploma
- Paid training
- Paid holidays
Quick Apply
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B Kube Trucking Inc —Crivitz, WI
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- Full-time
- Clean driving record
- DOT physical examination
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
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Full-time Machinist--Day and Afternoon Shift
Kingsford Broach & Tool, Inc. —Kingsford, MI
- Urgently hiring
- Background check
- Analysis skills
- Quality control
- Paid holidays
- Disability insurance
Quick Apply
10d
Veterinarian in La Crosse, WI
Thompson Animal Medical Center —Wisconsin
- $95,000 - $140,000 a year
- Email
- Private practice
- Doctoral degree
- In-person
- Health insurance
- Paid time off
Quick Apply
CDL A Truck Driver-Midwest Regional/OTR
Xtreme Trucking, LLC —Wisconsin
- $0.65 - $0.72 per mile
- Owner-operator
- CDL A
- Mid-level
- Passenger ride along program
- Disability insurance
Quick Apply
8d
Director of Therapy
Nu Roc Health and Rehabilitation Center —Laona, WI
- Up to $130,000 a year
- Full-time
- Management
- Bachelor of Science
- Supervising experience
- Paid holidays
- Disability insurance
Quick Apply
CDL-A Truck Driver - $5k Sign-On Bonus!
Marten Transport —Wisconsin
- $1,400 - $1,867 a week
- Urgently hiring
- Dedicated
- No touch freight
- CDL A
- Free parking
- Passenger ride along program
Dentist
Complete Dental Staffing —Wisconsin
- From $100 an hour
- Temporary
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- Doctoral degree
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Headway —Wisconsin
- Up to $119 an hour
- Remote
- Private practice
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Licensed Mental Health Counselor
Headway —Wisconsin
- Up to $119 an hour
- Remote
- Private practice
- Mid-level
- Master's degree
Fiber Splicer
CCI Systems, Inc. —Crivitz, WI
- $42,000 - $140,000 a year
- Weekends as needed
- Clean driving record
- DOT physical examination
- Mid-level
- Paid training
- On-the-job training
Quick Apply
Regional Class A CDL Flatbed Driver
Hribar Logistics —Wisconsin
- $1,500 - $1,600 a week
- CDL A
- Mid-level
- Flatbed truck
- Passenger ride along program
- Paid holidays
Quick Apply
Field Project Manager-Fiber Services
CCI Systems, Inc. —Crivitz, WI
- Full-time
- Clean driving record
- Up to 50% travel
- Mid-level
- Mileage reimbursement
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Coax Splicer
CCI Systems, Inc. —Crivitz, WI
- Full-time
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Legal Assistance and Strategic Advisory Services-Gaming Attorney
Bad River Tribe —Wisconsin
- Full-time
- Background check
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Automotive Service Technician
Witt Auto —Crivitz, WI
- Urgently hiring
- 18 years or older
- Mechanic experience
- Dealership
- Paid training
- Health insurance
Quick Apply

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Patient Services Representative

NorthLakes Community Clinic -
Lakewood, WI

Quick Apply

Job Details

Full-time
From $20.45 an hour

Benefits

403(b) matching
Health savings account
AD&D insurance
Paid holidays
Loan repayment program
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
403(b)

Qualifications

Customer communication

Full Job Description

Caring for our community starts with you. Join a team that believes everyone deserves care.

Candidates must reside within NorthLakes' service area at the time of hire and maintain residency throughout employment.

The Patient Service Representative’s main purpose is to navigate patients through Northlakes Community Clinic’s services. The PSR will do this by helping to identify and remove barriers by connecting patients to appropriate resources and/or services they need in order to be successful with overall health and wellness.

Salary begins at $20.45 + per hour depending on experience.

Essential Job Functions

Creates a welcoming environment for patients and visitors by greeting them when they enter our clinic. Directs them to the appropriate location as needed.
Utilizes EMR/EDR systems to accurately capture patient demographic information and schedule appointments with appropriate services/providers.
Helps to process/coordinate internal and external referrals as appropriate for department/site needs.
Coordinates prior-authorizations for patients based on insurance guidelines as required.
Verifies patient’s insurance eligibility by checking necessary portals for current status.
Collects payment from patients and reconciles daily cash reports.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a telephone note for response by appropriate personnel.
Manages automated reminder responses, and conducts reminder calls to all patients, as needed.
Is knowledgeable regarding services provided within the clinic and also services provided across the organization. Understands how to direct patients to those services.
Guides the Patient Experience within the clinic’s service line to patients and explains the appropriate process/steps involved.
Patient Services Representative shall be cross-trained in the functions of various front desk duties, as some positions may be more specialized than others.
Participates in training regarding Customer Service, HIPAA, Business Etiquette, Forms, and Department Flows and ensure compliance in day to day operations.
Other duties as assigned.

Qualifications and Education Requirements

High school diploma or equivalent plus either one year certificate from college or technical school; or three months related experience and/or training; or equivalent combination of education and experience. Previous Customer Service experience is required.

Preferred Skills

Demonstrated ability to navigate computerized applications associated with job duties. Example: EMR, EDR, VSC, Patient Portal, Insurance Portals, Reminder Call system, etc...
Demonstrated knowledge of ethics, HIPAA, Business Etiquette, etc. as evidenced by current training certificate of completion.

Required Credentials, Certification, Licensure

None.

Benefit Statement

For full time and part time employees who work 24 or more hours per week we offer a generous benefits package that includes:

Medical and dental insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Leave Bank
403(b) with a 4% employer match

Various voluntary benefits:

Vision Insurance
Supplemental Life, AD&D and Disability
Tuition reimbursement
Health and Wellness reimbursement program
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Partner of HRSA/NHSC loan repayment program

Our Mission is to respond to the healthcare needs of our communities with an integrated array of quality services and actively remove barriers to wellness.

NorthLakes Community Clinic is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

All offers of employment are contingent upon successful completion of a criminal background check and references.

At NorthLakes Community Clinic, our organizational competencies highlight the behaviors and values that guide how we work and provide a shared foundation for performance, development, and growth throughout an employee’s career with us.

NorthLakes Community Clinic Organizational Competencies

Mission Driven - Advances the organizational mission, vision and values in executing job duties.

Customer Service - Committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met.

Quality - Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.

Creativity - Generates new ideas, supports change, provides innovative solutions, solves problems creatively.

Integrity - Earns the trust and confidence of coworkers and customers through honest communication, ethical behavior and professionalism in all interactions.

Teamwork - Contributes to meeting team deadlines and responsibilities, listens to others and values opinions, helps team to meet goals, welcomes newcomers and promotes a cooperative team atmosphere.

Self-Development - Seeks out and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities.

Job Knowledge - Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current.

Communication - Understand and communicate effectively with others using a variety of contexts and formats, which include writing, speaking, reading, listening and interpersonal skills.

Dependability - Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.

Trauma/Resilience Informed - Understands that trauma is prevalent and resilience can be cultivated and improved; and operates in a manner consistent with these principles.

Quick Apply

Refine Your Search

jobs in Silver Cliff, WI

Patient Services Representative

Teller (Part-Time)

Receptionist (Crivitz, WI)

Workers Compensation Claims Representative

Treatment Specialist

Delivery Driver

Full-time Machinist--Day and Afternoon Shift

Veterinarian in La Crosse, WI

CDL A Truck Driver-Midwest Regional/OTR

Director of Therapy

CDL-A Truck Driver - $5k Sign-On Bonus!

Dentist

Licensed Clinical Social Worker

Licensed Mental Health Counselor

Fiber Splicer

Regional Class A CDL Flatbed Driver

Field Project Manager-Fiber Services

Coax Splicer

Legal Assistance and Strategic Advisory Services-Gaming Attorney

Automotive Service Technician

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