Top 17352 Jobs in West Des Moines, IA

Transportation Customer Service Manager
TMC Transportation —Des Moines, IA
- From $65,000 an hour
- Full-time
- Background check
- Mid-level
- Office
- 401(k)
- Employee stock ownership plan
Quick Apply
8d
Transportation Customer Service Manager
TMC Transportation —Des Moines, IA
- From $65,000 an hour
- Full-time
- Background check
- Mid-level
- Office
- 401(k)
- Employee stock ownership plan
Quick Apply
8d
Full Time Community Outreach Team Member
CADC LLC —Des Moines, IA
- $18 an hour
- Temporary
- Background check
- Customer service
- Computer literacy
- Paid training
- On-the-job training
Quick Apply
Veterinary Assistant
Urban Pet Hospital —Urbandale, IA
- $14 - $16 an hour
- Part-time
- Background check
- Anatomy knowledge
- Clinic experience
- Employee discount
Quick Apply
Executive Assistant
EveryStep —Des Moines, IA
- Children
- Home Health
- Senior level
Quick Apply
Consumer Electronics Tester (Cell Phones) - Immediate Start!
Bayshine Trading Inc. / YYWireless —Clive, IA
- From $16 an hour
- Overtime
- No experience needed
- High school diploma or GED
- Cleaning
- Health insurance
- Dental insurance
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Order Processing & Operations
FICMRepair.com / USA Diesel —Cumming, IA
- $17 - $19 an hour
- Part-time
- Customer service
- Office
- Windows
- Paid time off
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Door-to-Door Appointment Setter
AMP Home Services —Urbandale, IA
- $1,500 - $3,000 a week
- Urgently hiring
- Hybrid work
- No experience needed
- Residential
- Outdoor work
- Flexible schedule
Quick Apply
2d
Front Desk Associate
Massage Envy —Clive, IA
- $15 - $18 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
Medical Scribe
ScribeAmerica —Des Moines, IA
- 8 hour shift
- 18 years or older
- HIPAA
- No experience needed
- Paid training
- Dental insurance
Store Manager
Barnes & Noble, Inc. —West Des Moines, IA
- Full-time
- Merchandising
- Mid-level
- Children
- Paid parental leave
- Paid holidays
Crew Member
Chipotle —Waukee, IA
- Part-time
- Customer service
- Fast casual restaurant
- No experience needed
- Health insurance
- Dental insurance
Fine Jewelry Sales Associate
Christopher's Fine Jewelry & Rare Coins —West Des Moines, IA
- $23 - $28 an hour
- 8 hour shift
- Background check
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Customer Account Representative
Kingdom Management Group —Urbandale, IA
- $55,000.00 - $61,554.70 a year
- Full-time
- Office
- High school diploma or GED
- In-person
- 401(k)
- Employee discount
Quick Apply
8d
Member Service Associate
GreenState Credit Union —Waukee, IA
- $21.46 - $25.08 an hour
- Overtime
- Word processing
- Office
- High school diploma or GED
Benefits Sales Representative (Entry-Level)
Walton Workforce Solutions, LLC —Clive, IA
- $59,077.37 - $71,146.94 a year
- Full-time
- 18 years or older
- Business development experience
- Driver's License
- Opportunities for advancement
- Flexible schedule
Quick Apply
Intake Coordinator
Metro Anesthesia & Pain Management —West Des Moines, IA
- $17 - $25 an hour
- Part-time
- Bilingual
- Private practice
- Customer service
- Health savings account
- Disability insurance
Quick Apply
Warehouse Technician
Werts Welding & Tank Service, Inc. —Des Moines, IA
- $22 - $24 an hour
- Full-time
- Clean driving record
- Computer literacy
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
Crew
Trader Joe's —West Des Moines, IA
- $14 - $18 an hour
- Part-time
- Entry level
Customer Service Representative
Mi-Fiber, LLC —Urbandale, IA
- $21 - $34 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
7d

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Jobs jobs near West Des Moines, IA

Transportation Customer Service Manager

TMC Transportation -
Des Moines, IA

Quick Apply

Job Details

Full-time
From $65,000 an hour
8 days ago

Benefits

401(k)
Employee stock ownership plan

Qualifications

Phone communication
Coaching
Process improvement
Transportation management
Bachelor's degree
Logistics company experience
Typing
10 key typing
Client interaction via phone calls

Full Job Description

TMC Transportation is the nation’s largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you’re seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.

TMC Offers:

Competitive Salary
Comprehensive Benefit Package
401(k) Plan
Employee Ownership - ESOP!
Generous Vacation

TMC Transportation has an immediate full-time opening for a Customer Service Manager working out of our office in Des Moines, Iowa.

SHIFT: Monday - Friday, 7:00am-4:30pm

PRIMARY FUNCTION:

The primary function of Customer Service Manager is to manage the Customer Service department by creating methods on continuous improvement through daily delegation, weekly activities, and providing excellent leadership and management guidance.

DUTIES AND RESPONSIBILITIES:

Manage and continually work on improvements with the PreBook freight process
Supervisor the soliciting and booking of additional freight
Manage annual reviews for all members of the Customer Service Department to ensure timely implementation and development on each individual
Ensure that the freight system is in equilibrium and in balance through the continual monitoring and management of saturation levels between geographical areas in the North American market
Manage the process for the Drop Yards daily lot checks and update of the TMS.
Ensure customer commitments are being met on a daily basis
Manage length of haul and empty miles by division then feedback the information to the proper management resources
Provide Summary Data to Executive Management on all KPI’s and review needs for improving the system
Moderate travel required
Increase load numbers offered to LMC Department
Manage the Customer Service System to reduce and eliminate layovers of company assets
Manage ETA change process to ensure optimal decisions are made on load assignments and driver availability
Other duties as assigned

MINIMUM QUALIFICATIONS/EXPERIENCE:

Four-year degree in Transportation and Logistics preferred
Transportation experience REQUIRED
Fluent in computer applications, keyboard proficiency and 10-key
Ability to plan, organize, be attentive to detail, and possess strong problem-solving skills
Possess a courteous yet assertive telephone personality
Ability to function in a fast-paced work environment
Ability to stay organized on multiple tasks

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:

Must be able to sit and use a telephone and computer simultaneously for extended periods of time
Must be able to speak and hear clearly in a high volume telephone environment

Job Type: Full-time

Pay: From $65,000.00 per hour

Application Question(s):

How many years of experience do you have working in the transportation, trucking, or logistics industry?

Do you have experience managing a customer service, operations, dispatch, or logistics team within the transportation industry?
Which of the following transportation functions have you been directly responsible for? (Select all that apply.)

Freight planning/load booking
Transportation Management System (TMS)
Customer service for shippers or carriers
KPI/performance management
Supervising employees
None of the above

Work Location: In person

Quick Apply

Refine Your Search

jobs in West Des Moines, IA

Transportation Customer Service Manager

Transportation Customer Service Manager

Full Time Community Outreach Team Member

Veterinary Assistant

Executive Assistant

Consumer Electronics Tester (Cell Phones) - Immediate Start!

Order Processing & Operations

Door-to-Door Appointment Setter

Front Desk Associate

Medical Scribe

Store Manager

Crew Member

Fine Jewelry Sales Associate

Customer Account Representative

Member Service Associate

Benefits Sales Representative (Entry-Level)

Intake Coordinator

Warehouse Technician

Crew

Customer Service Representative

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