Top 985 2nd Level Technical Support Engineer Jobs

Technical Support Engineer 2
Enlyte —Remote
- $25.00 - $31.25 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Research
- Health savings account
- AD&D insurance
IT Support Engineer
ID Tech Solutions —Lakewood, NJ
- $26 - $30 an hour
- Full-time
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
9d
Manufacturing Engineer Technician (2nd shift) 3:30p-12a
Millstone Medical Outsourcing —Fall River, MA
- $22 - $31 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
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EXE Mechatronics Production First Line Support Engineer (2nd Shift)
ASML —Wilton, CT
- Full-time
- Mid-level
- Travel
- Electrical Engineering
Maintenance Technician
Izzio Artisan Bakery LLC —Louisville, CO
- $32 - $35 an hour
- Weekends as needed
- Mid-level
- 3 years
- Ability to lift 50 pounds
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- Health insurance
Quick Apply
11d
Maintenance Technician III or IV (2nd and 3rd Shifts)
Grand River Aseptic Manufacturing, Inc. —Grand Rapids, MI
- Day shift
- Microsoft Excel
- Microsoft Outlook
- Mechanic experience
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- Dental insurance
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Automation Technician (1st and 2nd shift)
Perdue Farms, Inc. —Milford, DE
- $55 an hour
- Full-time
- System design
- 8 years
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- Health insurance
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8d
Foundation Proto Operations Engineer - 2nd Shift
ASML —Wilton, CT
- Full-time
- Hybrid work
- Bachelor of Science
- Master's degree
- Bachelor's degree
- Work from home
11d
Industrial Electrician
Amrize —Waukesha, WI
- $44.50 an hour
- Weekends as needed
- Background check
- Mid-level
- Residential
- Paid parental leave
- Health savings account
Quick Apply
Lunar Lander Production Manufacturing Engineer (All levels, All shifts)
Blue Origin —Florida
- Extended hours
- Background check
- Microsoft Outlook
- Word processing
- Paid parental leave
- Paid holidays
2nd Shift Manufacturing Assistant Supervisor
Clack Corporation —Windsor, WI
- $25 an hour
- Full-time
- Mid-level
- Forklift
- Mentoring
- Profit sharing
- Disability insurance
Quick Apply
14d
Machinist Tool Maker 2nd Shift
Airlite Plastics Co. —Omaha, NE
- Overtime
- CAD
- 5 years
- English
- Disability insurance
- Health insurance
Maintenance Technician
Izzio Artisan Bakery LLC —Thornton, CO
- $32 - $35 an hour
- Weekends as needed
- Mid-level
- 3 years
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
11d
CNC Mill Machinist - 2nd Shift
MLC —Roscoe, IL
- $20 - $30 an hour
- Full-time
- In person
- Background check
- Computer literacy
- English
- Health savings account
- Health insurance
Quick Apply
Electronics Technician
Mars Solutions Group —Aurora, OH
- $20 - $22 an hour
- Contract
- Microsoft Excel
- Engineering
- English
Quick Apply
1d
Manufacturing Engineer
Premier Precision Machining —Corry, PA
- $70,000 - $90,000 a year
- Full-time
- 5 years
- Data analysis skills
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Maintenance Technician - 2nd Shift
Sargento —Saint Cloud, WI
- Full-time
- Research
- Mid-level
- 3 years
- Dental insurance
- Tuition reimbursement
10d
Controls Engineer Maintenance Technician Level 5- 3rd Shift
Gold Standard Staffing —Lansing, MI
- $90,000 - $120,000 a year
- Overtime
- Microsoft Outlook
- High school diploma or GED
- Continuous improvement
- On-the-job training
Quick Apply
Automation & Robotics Programming Engineer Technician
Custom Hoists —Ashland, OH
- $75,000 - $105,000 a year
- Full-time
- Background check
- 5 years
- Writing skills
- Health savings account
- Paid holidays
Quick Apply
Continuous Improvement Engineer
Leoforce —Russell Springs, KY
- $90,000 - $105,000 a year
- Engineering
- Training & development
- Senior level
- Relocation assistance
Quick Apply

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Technical Support Engineer 2

Enlyte -
Remote

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Job Details

Full-time
$25.00 - $31.25 an hour

Benefits

Health savings account
AD&D insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Vision insurance

Qualifications

Customer communication
Content creation for technical audiences

Full Job Description

Company Overview:

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

Job Description :

This is a remote position and can be located anywhere in the US.

To provide proactive and reactive technical support for Mitchell Auto Casualty software solutions (ACS). This consists of working closely and independently with product development, product management, customer service, field support and customers as a technical liaison.

Primary Responsibilities:

To handle escalation of all customer problem calls not resolved by 1st or 2nd level TAC technicians, by researching, reproducing problems, and interfacing with customers, vendors and internal resources until resolution on both production and test environments. Logging all confirmed defects and issues in Tracker system. In overload situations may handle first level calls as well.
To provide product training to ACS customer service staff, 1st and 2nd level TAC Technicians and Customer Support Managers on product installation, upgrade, and uninstall of the product, as well as any associated utilities (PPOM importer, data importer, IEP, dpsupport, and other tools and utilities) , including development of technical training curriculum and materials.
To provide the Mitchell ACS organization, including TAC, Customer Support, CSMs, H.I.M., and Sales with technical documentation in the form of KnowledgeBase, TechFax, e-mail, hard copy or other formats as required. This will include version related changes, upcoming releases, and general troubleshooting tips for the technical components, which may include Install, Upgrade, or Uninstall type documentation.
To participate in the development, QA, and launch of new software products as a representative of Mitchell’s customer service group, providing analysis and review of specs, requirements and documentation for the purpose of recommending product changes to enhance serviceability and reduce potential service issues.
To develop documentation with input from Product Management and Product Development for use by customer service staff including product installation and configuration instructions, technical support notes, work around instructions, and product hardware specifications. Final revisions will be delivered by TSE to Mitchell’s TechComm group for Mitchell standardization.
Work with Health Information Management, Development, Information Systems to ensure our technical support SLA obligations are being met.
To participate in other technical customer service implementation projects as assigned by Sr. Director of Implementation Services.
To provide input to development organization in the development and maintenance of automated tools to assist customer service organization with troubleshooting software and hardware problems.
Work closely with field TSE on all aspects of position, to ensure interactions, knowledge, and issues are known by both.

Qualifications:

Bachelor degree in computer science, information systems, or equivalent experience required.
Two years of proficency in supporting web-based applications.
Medical insurance or medical bill review experience preferred.
SQL Certification preferred. Knowledge of SQL and database contents and structure preferred.
Demonstrated knowledge of system integration, troubleshooting hardware conflicts, data communication, and diagnostics to the board level.
Proven skills in handling multiple tasks or projects.
Experience in writing technical documentation required. College level technical writing training preferred.
Effective oral and written communication skills required.
A self-starter with proven ability to work independently to analyze problems and recommend solutions.

Benefits:

We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $25.00 - $31.25 hourly, and will be based on a number of additional factors including skills, experience, and education.

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

#LI-Remote

#LI-FP1

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2nd Level Technical Support Engineer jobs

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Continuous Improvement Engineer

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