Top 986 2nd Level Technical Support Engineer Jobs

IT Support Engineer
ID Tech Solutions —Lakewood, NJ
- $26 - $30 an hour
- Full-time
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
14d
Automation Technician (1st and 2nd shift)
Perdue Farms, Inc. —Milford, DE
- $55 an hour
- Full-time
- System design
- 8 years
- High school diploma or GED
- Health insurance
- Dental insurance
12d
Manufacturing Engineer Technician (2nd shift) 3:30p-12a
Millstone Medical Outsourcing —Fall River, MA
- $22 - $31 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
EXE Mechatronics Production First Line Support Engineer (2nd Shift)
ASML —Wilton, CT
- Full-time
- Mid-level
- Travel
- Electrical Engineering
Maintenance Technician
Izzio Artisan Bakery LLC —Louisville, CO
- $32 - $35 an hour
- Weekends as needed
- Mid-level
- 3 years
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
CNC Mill Machinist - 2nd Shift
MLC —Roscoe, IL
- $20 - $30 an hour
- Full-time
- In person
- Background check
- Computer literacy
- English
- Health savings account
- Health insurance
Quick Apply
Foundation Proto Operations Engineer - 2nd Shift
ASML —Wilton, CT
- Full-time
- Hybrid work
- Bachelor of Science
- Master's degree
- Bachelor's degree
- Work from home
2nd Shift Manufacturing Assistant Supervisor
Clack Corporation —Windsor, WI
- $25 an hour
- Full-time
- Mid-level
- Forklift
- Mentoring
- Profit sharing
- Disability insurance
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1st or 2nd Grade Stationary Engineer - IAH Airport
Oshkosh AeroTech —Houston, TX
- Weekends as needed
- Microsoft Word
- Mid-level
- High school diploma or GED
- Health insurance
- 401(k)
6d
Maintenance Technician III or IV (2nd and 3rd Shifts)
Grand River Aseptic Manufacturing, Inc. —Grand Rapids, MI
- Day shift
- Microsoft Excel
- Microsoft Outlook
- Mechanic experience
- Paid holidays
- Dental insurance
Quick Apply
Machinist Tool Maker 2nd Shift
Airlite Plastics Co. —Omaha, NE
- Overtime
- CAD
- 5 years
- English
- Disability insurance
- Health insurance
Maintenance Technician
Izzio Artisan Bakery LLC —Thornton, CO
- $32 - $35 an hour
- Weekends as needed
- Mid-level
- 3 years
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Maintenance Technician
C & F Packing Company, Inc. —Lake Villa, IL
- $30 - $48 an hour
- Weekends as needed
- Mechanic experience
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
1d
Controls Engineer
Horseshoe Beverage Company LLC —Neenah, WI
- Full-time
- Background check
- Computer science
- Computer Science
Quick Apply
Lunar Lander Production Manufacturing Engineer (All levels, All shifts)
Blue Origin —Florida
- Extended hours
- Background check
- Microsoft Outlook
- Word processing
- Paid parental leave
- Paid holidays
Maintenance Mechanic
International Paper —Arden Hills, MN
- $33.93 - $40.39 an hour
- Overtime
- Background check
- 5 years
- Pass drug screening
Quick Apply
Product Review Engineer (Associate or Mid-Level)
Boeing —North Charleston, SC
- $85,000 - $140,300 a year
- Overtime
- Computer Science
- Bachelor of Science
- Engineering
- Health savings account
- Disability insurance
Automation & Robotics Programming Engineer Technician
Custom Hoists —Ashland, OH
- $75,000 - $105,000 a year
- Full-time
- Background check
- 5 years
- Writing skills
- Health savings account
- Paid holidays
Quick Apply
Chemical Process Technician - 2nd Shift (90-Day Increase Eligible)
TTM Technologies —Syracuse, NY
- $43,237 - $68,342 a year
- Full-time
- Data analysis skills
- English
- Math
- Health savings account
- Paid holidays
Packaging Maintenance Supervisor
ASR Group —Baltimore, MD
- Overtime
- Oracle
- 5 years
- Computer literacy
- AD&D insurance
- Disability insurance

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IT Support Engineer

ID Tech Solutions
Lakewood, NJ

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Job Details

Full-time
$26 - $30 an hour
14 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
Microsoft Office
Desktop (troubleshooting support)
DNS
Active Directory management

Full Job Description

IT Support Engineer – Join Our Fast-Growing Team at ID Tech Solutions!

We are a rapidly growing IT Managed Service Provider (MSP) company based in Lakewood NJ and Brooklyn NY. Our company specializes in providing comprehensive IT solutions and support to a diverse range of clients. As we continue to expand our operations, we are seeking a highly motivated and determined IT Analyst to join our dedicated team with the incredible opportunity for growth.

Responsibilities

Field incoming help requests from end users via telephone, email and work orders in a courteous manner.
Respond to assigned tickets/tasks in accordance with SLA guidelines.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to a final resolution.
Demonstrate exceptional troubleshooting skills, apply diagnostic utilities and best practice methodology to aid in troubleshooting.
Software Installation and Configuration: Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing solutions, and configuring systems and applications.
Hardware Support: Provide basic hardware support, including setting up and configuring computers, printers, scanners, and other peripheral devices. Diagnose hardware failures, replace faulty components, or coordinate with vendors for repair or replacement. This may require an occasional onsite visit to the customer. (Tri state area and PA.)
Take ownership of tasks and follow through to ensure complete resolution to customers' satisfaction.
Collaborate closely with the team, escalating tickets in a timely manner, and conversing with the Team Lead for assistance and direction. All to foster a collaborative and supportive work environment.
Exhibit a strong dedication to teamwork, readily assisting colleagues and clients as needed to ensure successful outcomes.
Maintain a positive and professional demeanor, both in-person and when communicating remotely with clients, promoting excellent customer service and client satisfaction.
Participate in an on-call rotation.
Continuous Learning: Keeping up with technological advancements and industry trends is crucial for IT growth. Employees should actively engage in continuous learning, stay updated with the latest technologies, and participate in training programs to enhance their technical skills.

Why Join Us

Competitive salary and benefits (health, dental, vision, 401k).
PTO and paid holidays.
Supportive and collaborative culture.
Opportunity to grow with a fast-paced, expanding organization.

Schedule

This is an in-person office position in Lakewood, NJ. Shift is Monday through Thursday, 9:00 AM to 6:00 PM, and Friday, 9:00 AM to 2:00 PM.

Salary

$26/hr - $30/hr commensurate with experience and qualifications

Hiring Process

We believe in a hiring process built on transparency and respect. Our recruiting team is here to ensure you have a great experience and feel valued from your first application to your final interview.

AI Resume Review
One-Way Video Interview
Culture Check
Remote 1on1 Interview with Hiring Manager
Predictive Talent Assessment
In-Person or Remote 2nd round interview with multiple team members
Reference Check
Hire!

EEO Statement:

ID-Tech Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements:

At least 2 years of experience as an IT Technician, preferably in an MSP environment.
Strong knowledge of AD, Office 365 and DNS required
CompTIA A+ or Network+ Certifications a big plus
Ability to prioritize and handle critical client technical matters with a sense of urgency.
Excellent troubleshooting instincts and the ability to identify and resolve end user issues.
Strong team player with the ability to collaborate effectively in a fast-paced environment.
Exceptional communication and interpersonal skills, promoting excellent customer service.
Dedication to professional growth and staying updated with the latest industry trends and technologies.

Quick Apply

Refine Your Search

2nd Level Technical Support Engineer jobs

IT Support Engineer

Automation Technician (1st and 2nd shift)

Manufacturing Engineer Technician (2nd shift) 3:30p-12a

EXE Mechatronics Production First Line Support Engineer (2nd Shift)

Maintenance Technician

CNC Mill Machinist - 2nd Shift

Foundation Proto Operations Engineer - 2nd Shift

2nd Shift Manufacturing Assistant Supervisor

1st or 2nd Grade Stationary Engineer - IAH Airport

Maintenance Technician III or IV (2nd and 3rd Shifts)

Machinist Tool Maker 2nd Shift

Maintenance Technician

Maintenance Technician

Controls Engineer

Lunar Lander Production Manufacturing Engineer (All levels, All shifts)

Maintenance Mechanic

Product Review Engineer (Associate or Mid-Level)

Automation & Robotics Programming Engineer Technician

Chemical Process Technician - 2nd Shift (90-Day Increase Eligible)

Packaging Maintenance Supervisor

I want to receive the latest job alert for 2nd Level Technical Support Engineer

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