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People Services Generalist

Chaffin Luhana LLP -
Pittsburgh, PA

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Job Details

Full-time
$55,000 - $65,000 a year

Benefits

Commuter assistance
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Happy hour
Vision insurance
401(k) matching
Paid sick time

Qualifications

Performance reviews
Employee onboarding
Behavioral interviews
Sourcing
Tooling
Coaching
Candidate pipeline management
Direct sourcing recruitment
Process design
Employee retention
Mid-level
Recruitment metrics tracking
Full cycle recruiting
Disciplinary action management
HR strategic planning
Team training
Employee retention strategy
Risk management
Training outcomes evaluation for professional development
New hire orientation
Operational excellence initiatives
Process improvement planning
Onboarding process management
Job offer management
Process management
Data-driven decision making
Employee relations strategy
Recruitment process improvement
Professional development training
Competency-based interviews

Full Job Description

To be considered for this role, please call 866-996-6549 and follow the step-by-step instructions outlined by our Co-Founder and Managing Partner. In addition, please complete your application here. You will be evaluated and vetted based on your ability to follow instructions. We look forward to hearing from you!

At Chaffin Luhana, our work changes lives. We stand beside people during some of the hardest moments they will ever face — and that requires a team built with care, discipline, and heart.

We’re hiring a People Services Generalist who believes hiring is not transactional — it’s cultural stewardship. Someone who understands that onboarding is not orientation — it’s acceleration. Someone who holds the line on standards while leading with compassion.

What You’ll Do

Recruit with Compassion and Authenticity.
You’ll lead full-cycle recruiting for priority roles, listening deeply to hiring leaders, defining true success profiles, and selecting candidates based on capability — not charisma. You’ll protect our culture by ensuring every hire aligns with our values and performance standards.

Operate as One Team — In It Together.
You’ll partner with managers as a trusted advisor, not an order-taker. You’ll train leaders on structured interviewing, elevate evaluation standards, and ensure we make disciplined, aligned decisions.

Deliver Excellence Without Paralysis.
You’ll build proactive pipelines, reduce time-to-fill, and move roles forward with urgency — without sacrificing quality-of-hire. You understand that doing it right and doing it efficiently are not opposites.

Drive Innovative Growth.
You’ll strengthen our recruiting and onboarding systems using modern tools, data, and AI-driven insights. You look for ways to remove friction, improve clarity, and elevate the employee experience.

Be Results Driven.
You’ll design and deliver structured, high-energy onboarding and training that shortens ramp time, clarifies expectations, and builds accountability. You measure impact — not attendance. You care about retention, productivity, and performance because our clients deserve the best team possible.

Who You Are

You believe great companies are built through disciplined hiring.
You command a room and facilitate with confidence and clarity.
You use data to improve decisions.
You hold standards firm — even when it’s uncomfortable.
You take ownership of outcomes, not just tasks.

Why This Role Matters

Every hire impacts our clients. Every training impacts performance. This role directly influences productivity, culture, retention, and leadership strength across the firm.

If you want to help build a team that wins because our clients win — we’d love to meet you.

Key Responsibilities

Talent Acquisition & Hiring Excellence

Lead full-cycle recruiting for priority and business-critical roles
Conduct strategic intake meetings to define success profiles and performance outcomes
Build proactive talent pipelines and source high-quality candidates
Implement and enforce structured, competency-based interview processes
Train hiring managers on disciplined evaluation and structured interviewing
Ensure every hiring decision aligns with our culture and core values

Onboarding & Performance Enablement

Ensure 30-60-90 day plans are created, tracked, and completed on time
Reduce ramp time to productivity through clear performance expectations
Measure training effectiveness using retention, performance, and engagement data

Hiring Manager Partnership & Workforce Planning

Serve as a strategic advisor to department leaders on hiring strategy and workforce planning
Challenge unclear role expectations and elevate selection discipline
Lead structured interview adoption across departments
Monitor capacity, turnover trends, and retention risks

Core HR Generalist Leadership

Serve as a trusted resource for employee relations matters
Coach managers on performance management and corrective action processes
Support performance review cycles and documentation consistency
Strengthen retention through proactive engagement and risk reviews

Data & Continuous Improvement

Track and analyze recruiting metrics (time-to-fill, quality-of-hire, source effectiveness, offer acceptance rate)
Monitor onboarding completion, ramp-to-productivity, and first-year retention
Identify process bottlenecks and implement scalable improvements
Continuously refine recruiting and training systems using data and technology

Benefits:

Financial Benefits

401k Contributions: The ﬁrm oﬀers a discretionary match up to 5%. This includes a 100% match on the ﬁrst 3% of contributions and a 50% match on the next 2%, based on annual compensation.
Charitable Donations: The Chaﬃn Luhana Foundation makes an annual donation to a charity of each team member’s choice.

Healthcare Benefits

Medical Insurance: $600 toward monthly health premiums for team members or their families. Team members pay just $1.
Dental Insurance: Full coverage, with only a $1 monthly contribution from the team member.
Vision Insurance: Full coverage, with only a $1 monthly contribution from the team member.
Health Reimbursement Account (HRA): Team members receive a $1,000 contribution from the ﬁrm in their HRA account if enrolled in the PPO health plan.
Family / Dependent Care (DCR): Team members can contribute up to $5,000 pre-tax for dependent care.
Flex Spending Account (FSA): Team members can contribute up to $1,000 pre-tax for medical expenses.

Commuter Benefits

Tax-free Transit Commute (TRN): Team members can contribute up to $325 per month pre-tax toward transit tickets.
Discounted Parking (PKG): Team members can contribute up to $325 per month pre-tax toward parking.

Time Off to Recharge & Renew

Paid Time Oﬀ (PTO): 15 PTO days per year, increasing to 20 days after 3 years with the ﬁrm.
Sick Days: 3 paid sick days per year.
Celebrate the Holidays: Oﬃce is closed for 10 public holidays.
Oﬃce Closure: Oﬃce is typically closed between Christmas and New Year’s Day.

Culture & Development of Team

Casual Dress: Enjoy our business casual dress code.
Enhance Your Skills: Up to $500 annually for continued education or training.
Learn How You’re Wired: Take a Kolbe Assessment to learn your instinctive method of operation.
Time Management: Time management luncheons with senior leadership to elevate team and organizational success.
Free Workouts: Free access to GreenTree SportsPlex for Pittsburgh oﬃce.

Recognition at the Firm

Value Team Members: Bonusly points for peer-to-peer recognition, redeemable for gift cards, trips, dinners, and more.
Eat, Drink & Be Merry: Free team lunches and happy hours.
Annual Bonus: Year-end discretionary bonus.
Firm Outing: Annual ﬁrm outing for all team members to meet up and have fun.

Note:

This job description is not an exclusive or exhaustive list of all job functions an employee in this position may be asked to perform. Duties, responsibilities, and requirements can be added, changed, or reduced by management to meet the business needs of the company.

Chaffin Luhana LLP does not discriminate based on race, color, sex, religion, national origin, disability, or any other reason prohibited by law in provision of employment opportunities.

Location: Pittsburgh, PA

Salary Range: $55,000-$65,000

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Work Location: In person

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