Working Title:
OFFICE TECHNICIAN (TYPING) (00101139)
Classification:
OFFICE TECHNICIAN (TYPING)
$3,829.00 - $4,936.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Work Location:
Sacramento County
Job Type:
Permanent, Full Time
The California Commission on Teacher Credentialing is an agency in the Executive Branch of California State Government. It was created in 1970 by the Ryan Act and is the oldest of the autonomous state standards boards in the nation. The major purpose of the agency is to serve as a state standards board for educator preparation for the public schools of California, the licensing and credentialing of professional educators in the State, the enforcement of professional practices of educators, and the discipline of credential holders in the State of California.
Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction.
Department Website: https://www.ctc.ca.gov/
- The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/21/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Commission on Teacher Credentialing
N/A
Attn: Office of Human Resources
May Lee State Office Complex
651 Bannon Street, Suite 600
Sacramento, CA 95811
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Commission on Teacher Credentialing
N/A
Office of Human Resources
May Lee State Office Complex
651 Bannon Street, Suite 600
Sacramento, CA 95811
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications - "SEE STATEMENT OF QUALIFICATIONS SECTION"
- Other - Typing Certificate required
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Integrity – Demonstrates consistent adherence to ethical standards and confidentiality
- Teamwork – Works collaboratively and values the contributions of others
- Reliability – Maintains dependable attendance and work habits
- Problem Solving – Identifies issues and seeks practical solutions within established guidelines
- Customer Service – Demonstrates professionalism and responsiveness
Benefit information can be found on the CalHR website and the CalPERS website.
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.ctc.ca.gov/
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Rhonda Brown
(916) 322-6253
[email protected]
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
The Statement of Qualifications (SOQ) serves as documentation of each candidate’s ability to present information clearly and concisely in writing. Resumes and/or Cover Letters DO NOT take the place of the SOQ. The SOQ should describe how your education, training, experience, and skills qualify you for this position.
Font & Formatting Requirements:
- Submit as a PDF.
- Use 12-point Arial font
- Maintain 1-inch margins on all sides.
- Include a header on each page:
- Applicant's name on the right-hand side.
- Job Control Number on the right-hand side, below the applicant's name.
- The title "Statement of Qualifications" should be centered below the applicant's name and Job Control Number.
Layout & Organization:
- Use single-spacing throughout the document.
- Clearly number each response to match the corresponding question.
- Bold each question above the response being answered.
- Applicant responses shall not be bolded.
- The total length must not exceed 3 pages.
Statement of Qualifications Questions:
Instructions: Please respond to each of the following Statement of Qualifications questions. Your responses should be typed, clearly numbered, and not exceed three pages total. Use standard formatting: 12-point font, single-spacing, and 1-inch margins.
Applicants should focus on describing their personal contributions, actions, and accomplishments. Responses should clearly identify the applicant's role in achieving outcomes rather than describing the work of a team or organization without identifying individual contributions
1. Describe your experience performing clerical or administrative support duties in a fast-paced environment. Explain how you organized your work, managed competing priorities, and ensured assignments were completed accurately and on time.
2. Describe a situation where you were responsible for maintaining confidential or sensitive information. What steps did you take to protect the information and ensure it was handled appropriately?
3. Describe your experience using office technology such as Outlook, Word, Excel, Adobe, databases, document imaging systems, or electronic tracking systems. Explain how these tools helped you maintain accurate records and manage workloads efficiently.
4. Describe a situation where you provided customer service to an individual who was upset, frustrated, or seeking information you could not immediately provide. Explain how you handled the interaction and what the outcome was.
5. Based on your education, training, and professional experience, explain how you are prepared to successfully perform the duties of an Office Technician (Typing) within the Division of Licensure Enforcement Intake Unit. Include examples demonstrating attention to detail, records management, customer service, confidentiality, teamwork, and adaptability in a high-volume environment.
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
