Top 21 Account Manager Cisco Jobs

Technical Account Manager | ThousandEyes Federal
Cisco Systems —Austin, TX
- $128,100 - $241,700 a year
- Full-time
- Remote
- Computer science
- 6 years
- Computer Science
- Paid parental leave
- Paid holidays
Account Executive - Splunk
Cisco Systems —Washington, DC
- $230,100 - $365,000 a year
- Full-time
- Remote
- 5 years
- DevOps
- US work authorization
- Paid parental leave
- Paid holidays
Account Executive - Splunk (New England)
Cisco Systems —Boston, MA
- $304,700 - $461,500 a year
- Full-time
- Remote
- Mid-level
- US work authorization
- 4 years
- Paid parental leave
- Paid holidays
Account Executive - Portfolio, East Bay SLED
Cisco Systems —San Francisco, CA
- $277,200 - $409,600 a year
- Full-time
- Remote
- 3 years
- Bachelor's degree
- US work authorization
- Paid parental leave
- Paid holidays
Account Executive - Americas Service Providers - ThousandEyes
Cisco Systems —Boston, MA
- $202,600 - $322,800 a year
- Full-time
- Remote
- 5 years
- Bachelor of Science
- Product management
- Paid parental leave
- Paid holidays
9d
Account Executive - Portfolio
Cisco Systems —Washington, DC
- $230,100 - $365,000 a year
- Full-time
- Remote
- Bachelor of Science
- 3 years
- Bachelor's degree
- Paid parental leave
- Paid holidays
8d
Account Executive - Splunk Commercial (Austin)
Cisco Systems —Austin, TX
- $127,200 - $204,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- US work authorization
- Paid parental leave
- Paid holidays
Account Executive - Splunk
Cisco Systems —San Francisco, CA
- $304,700 - $461,500 a year
- Full-time
- Remote
- 5 years
- Master's degree
- Bachelor's degree
- Paid parental leave
- Paid holidays
Federal Civilian Security Account Executive
Cisco Systems —Herndon, VA
- $263,500 - $423,200 a year
- Full-time
- Remote
- 8 years
- US work authorization
- Senior level
- Paid parental leave
- Paid holidays
Cybersecurity Account Executive - Commercial (DFW)
Cisco Systems —Dallas, TX
- $257,600 - $423,200 a year
- Full-time
- 8 years
- US work authorization
- Organizational skills
- Paid parental leave
- Paid holidays
13d
Account Executive - Architecture
Cisco Systems —Irvine, CA
- $263,500 - $423,200 a year
- Full-time
- Remote
- 5 years
- Bachelor of Science
- Bachelor's degree
- Paid parental leave
- Paid holidays
3d
Account Executive, Portfolio - SLED - St Louis
Cisco Systems —Clayton, MO
- $181,300 - $315,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- US work authorization
- Paid parental leave
- Paid holidays
10d
Account Executive - Portfolio, GES - Chicago
Cisco Systems —Chicago, IL
- $269,100 - $409,600 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
- Paid parental leave
- Paid holidays
Account Development Representative II (Full Time) United States
Cisco Systems —Research Triangle Park, NC
- $97,400 - $146,700 a year
- Full-time
- Mid-level
- Master's degree
- High school diploma or GED
- Paid parental leave
- Paid holidays
Account Executive - Splunk - Higher ED MidAtlantic
Cisco Systems —Allentown, PA
- $277,200 - $409,600 a year
- Full-time
- Remote
- US work authorization
- Senior level
- 2 years
- Paid parental leave
- Paid holidays
14d
Account Executive - Splunk Commercial (Remote, West Coast)
Cisco Systems —Salt Lake City, UT
- $172,000 - $258,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- US work authorization
- Paid parental leave
- Paid holidays
3d
Partner Account Executive - Topeka, KS
Cisco Systems —Topeka, KS
- $154,200 - $262,100 a year
- Full-time
- Remote
- Mid-level
- 3 years
- US work authorization
- Paid parental leave
- Paid holidays
1d
Account Executive - Splunk -Defense
Cisco Systems —Herndon, VA
- $269,100 - $409,600 a year
- Full-time
- Remote
- 3 years
- Presentation skills
- Travel
- Paid parental leave
- Paid holidays
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Technical Account Manager | ThousandEyes Federal

Cisco Systems -
Austin, TX

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Job Details

Full-time
$128,100 - $241,700 a year

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
RSU
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Containerization systems
Authentication
SSO
Linux support
Project management experience in technology
Data permissions
Content delivery networks
Managing clients in a customer support role
VoIP
Cloud service support
Server virtualization
Managing projects
Network infrastructure management
Linux administration
Data analytics technologies
Network security

Full Job Description

The application window is expected to close on: 07/31/2026Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

The TAM role is a proactive support role for premium support accounts: you’ll be responsible for supporting a select number of named accounts, aligned to the customers business hours, and not working on a rotational shift. The TAM will work closely with the 24x7 support team to ensure the total team can support a customer on a follow-the-sun model. The TAM provides select account premium support for those that purchase the TAM service, and the key value includes providing customers with a named support engineer who understands the customers team and network. TAM’s work customer problems, help optimize customer networks, provide training, and also work joint proactive projects.

Note: As part of this role, you will be responsible for maintaining services in a FedRAMP-compliant environment and must be a U.S. Person (U.S. citizen). This position may perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

Responsibilities

Support - Work break-fix issues with customers. Escalate to support team as required
Optimization - Optimize customer systems to ensure peak performance
Proactive Customer Engagement - Establish and ensure highly collaborative relationships with support teams and customers/partners. Build value-based relationships with customers, leading to referral and renewal. Leverage enterprise data analytics to transparently track and report on customer engagement
Cross Functional Engagement - Establish and develop highly collaborative relationships with internal teams. Collaborating with Sales and Engineering to address product issues, and identify workarounds& solutions
Escalations - Assume the role of escalation manager when needed, and ensure timely communication to all stakeholders for escalated issues with a high-impact, or strategic visibility. Coordinate handoff of ongoing issues to the next geographical region
Customer Experience - Ensure a great customer experience in all team interactions. Measure and continually improve
Projects - Project manage many projects concurrently understanding current and future action items

Role Requirements

At least 6-8 + years of support experience within a Technical Support, Solutions Engineering, Customer Success, or Technical customer-facing organization
At least 6-8 years + of working directly with customers, within a technology company
Bachelor’s degree in Computer Science or a related field, or equivalent working experience
Expert understanding of network and application protocols (Cisco/Juniper certification strongly preferred - CCNA/DEVNET/JNCP, etc. )
Experience with Cloud/SaaS software products is highly desirable.
Strong understanding of ISP, CDN, and cloud service provider networks
Strong understanding of web technologies and VoIP applications
Hands on experience with hypervisors such as KVM, VMware, Hyper-V, and VirtualBox
Hands on experience with container administration tools such as docker and kubernetes
Knowledge of at least one computer language and programming framework desirable, JavaScript and Python are a plus
Working knowledge in security, authentication, permissions, SSO
Experience in administering Linux based operating systems
Passionate about enabling a consistently excellent customer experience. Dedicated to champion the customer problem until the resolution path is identified
Excellent verbal and written communication skills. Heavy focus on using data to articulate messages
The ability to work effectively in a remote or virtual team environment
Excellent presentation skills coupled with a strong leadership presence
Excellent time& project management skills, with a focus on delivery
Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends; real passion for problem-solving
Flexibility to handle critical cases after hours as needed

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $128,100.00 to $168,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:
$158,200.00 - $241,700.00

Non-Metro New York state& Washington state:
$140,600.00 - $241,800.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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Refine Your Search

Account Manager Cisco jobs

Technical Account Manager | ThousandEyes Federal

Account Executive - Splunk

Account Executive - Splunk (New England)

Account Executive - Portfolio, East Bay SLED

Account Executive - Americas Service Providers - ThousandEyes

Account Executive - Portfolio

Account Executive - Splunk Commercial (Austin)

Account Executive - Splunk

Federal Civilian Security Account Executive

Cybersecurity Account Executive - Commercial (DFW)

Account Executive - Architecture

Account Executive, Portfolio - SLED - St Louis

Account Executive - Portfolio, GES - Chicago

Account Development Representative II (Full Time) United States

Account Executive - Splunk - Higher ED MidAtlantic

Account Executive - Splunk Commercial (Remote, West Coast)

Partner Account Executive - Topeka, KS

Account Executive - Splunk -Defense

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