Top 61 Account Manager Jobs in Ironton, MO

Vendor Account Manager
Medical Transportation Management (MTM, Inc.) —Missouri
- Full-time
- HIPAA
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
4d
Account Manager
Wallace Management Company LLC —Park Hills, MO
- Full-time
- Office
- Travel
- Entry level
- Paid holidays
- Health insurance
Quick Apply
6d
B2B Account Executive
Wholesale Payments Inc. —Missouri
- $80,000 - $150,000 a year
- Full-time
- Hospitality
- US work authorization
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Customer Accounts Representative
Woody and Sons Disposal —Farmington, MO
- $18 - $20 an hour
- Full-time
- Residential
- Administrative experience
- Organizational skills
- Paid training
- Health insurance
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5d
Key Account Manager / 62441
Sapphire Recruitment —United States
- $115,000 - $220,000 a year
- Email
- Remote
- 7 years
- Senior level
- Leadership
- Health insurance
- Dental insurance
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Senior Level Commercial Lines Account Manager (Remote - Arizona Time Zone)
HBW Insurance Group, Inc —United States
- $80,000 - $100,000 a year
- Full-time
- Remote
- Home Health
- Senior level
- Leadership
- Health insurance
- Paid time off
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14d

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Vendor Account Manager
Medical Transportation Management (MTM, Inc.) —Missouri
Must possess a valid driver’s license. Utilize data to develop and deliver performance improvement plans (PIP), and when needed, assess liquidated damages or…
Quick Apply
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Account Manager
Wallace Management Company LLC —Park Hills, MO
Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments.
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Vendor Account Manager

Medical Transportation Management (MTM, Inc.) -
Missouri

Quick Apply

Job Details

Full-time
4 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Vendor relationship building
Cost management
Managing customer accounts
Confidential information handling
Visual inspections for vehicle diagnostics
Logistics customer service
Cost control
High school diploma or GED
Managing client accounts
Driver's License
Cost reduction analysis
Productivity software
Account management experience
Analytics

Full Job Description

What will your job look like?

The Vendor Account Manager has ultimate responsibility for delivering a high level of service to our vendors every day, ensuring high operational standards and vendor satisfaction within an assigned geographic area. The Vendor Account Manager owns the day-to-day interaction with the vendors, acting as an Account Manager to build and sustain strong working relationships with cross-functional departments and assigned Providers. The Vendor Account Manager also acts as the single point of contact for vendor escalations and ensures appropriate resolution. This role is key to the success of a successful relationship with our Transportation Providers.

Location: Must be located in the state of Missouri. Hybrid if located within 40 miles of the Lake St. Louis, MO office. Travel within the State required.

What you’ll do:

Work with the Transportation Provider (TP) to follow through on service issues, troubleshooting problems and concerns, complaints and education
Utilize data to develop and deliver performance improvement plans (PIP), and when needed, assess liquidated damages or termination
Coordinate and conduct provider performance evaluations
Conduct off boarding for providers not meeting standard expectations
Serve as the first point of contact for all vendor service requests and escalations
Own the day-to-day vendor interaction and satisfaction
Conduct on site vehicle inspections and provider audits to verify compliance with MTM and HIPAA guidelines, including random safety audits or observations
Deliver timely, accurate and professional operational support to all vendors within a specified geographic area and Service Level Agreements
Demonstrate proactive leadership by working with internal MTM teams and external client teams, when necessary, to ensure complete resolution of TP issues
Demonstrate proficiency by providing effective consultation to TP’s and guidance to internal team members
Manage and maintain credentialing compliance in accordance with MTM client contracts
Recognize opportunities to educate TP’s contacts on MTM processes when necessary
Work with the Transportation Manager to reduce transportation costs
Build and sustain a strong working partnership with assigned transportation providers
Assist with/participate/facilitate regular provider town hall meetings
Handle inbound service requests and ensure that they are properly assigned or addressed
Liaise with other internal departments as required to resolve vendor’s issues and questions
Provide ongoing support to transportation providers regarding claims, payments, eligibility, utilization management or any other questions impacting provider performance
Meet or exceed assigned KPI’s and business objectives
Meet all provider compliance requirements, including but not limited to inspections, audits and credentialing, ensuring non-compliant Vendors are not performing services for MTM
Submit provider configuration changes to data management team and partner with them to ensure vendor is set up properly in the systems

What you’ll need:

Experience, Education & Certifications:

High School diploma or GED
College Degree or equivalent work experience
Minimum 2 years’ experience as an Account Manager or relevant related experience
1-2 years’ operational experience
Must possess a valid driver’s license

Skills:

Demonstrate excellent time management skills
Knowledge of transportation logistics
Persuasive negotiator
Must be able to conduct inspections, audits, communicate issues, and corrective actions from an authoritative position but with professional courtesy
Moderate skills in Microsoft Office
Analytical in using data to drive operational and cost improvement
Demonstrate a high level of ownership
Must be able to demonstrate strong customer service skills
Ability to maintain positive and team focused during high stress situations
Strong ability to pay attention to detail
Excellent communication skills
Ability to maintain high level of confidentiality
Must be able to communicate with staff of all job levels professionally
Ability to prioritize assigned projects, incidents, and requests
Ability to identify with customers' needs and circumstances
Ability to recognize, handle and refer situations of an emergent nature
Adhere to all MTM established protocols and policies
Regular attendance

Even better if you have...

Experience in Project Management and/or Contract Negotiations is preferred
Experience in Cost Management is preferred

What’s in it for you:

Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.

Work Location: Remote

Quick Apply

Refine Your Search

Account Manager jobs in Ironton, MO

Vendor Account Manager

Account Manager

B2B Account Executive

Customer Accounts Representative

Key Account Manager / 62441

Senior Level Commercial Lines Account Manager (Remote - Arizona Time Zone)

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