Top 64 Account Rep Jobs in Rochester, NY

Call Center Rep - Quality Service Associate 2453
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $21 an hour
- 8 hour shift
- Remote
- Computer literacy
- English
- High school diploma or GED
- Flexible schedule
Quick Apply
Territory Rep – Pharmaceutical
Prism Biotech —Rochester, NY
- $87,412 - $118,664 a year
- Full-time
- Mid-level
- Continuous improvement
- Commercial
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Outside Sales Representative - Plumbing
EDOS MFGRS REPS INC —Rochester, NY
- $70,000 - $90,000 a year
- Full-time
- Marketing
- Driver's License
- Bachelor's degree
- Health insurance
- Dental insurance
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3d
Retail - Store Manager
UNITED UNIFORM - ATLANTIC TACTICAL - LAWMEN'S —Rochester, NY
- $63,000 - $68,000 a year
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Wellness program
- AD&D insurance
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Sales Representative – Biotech (Entry)
Immune Biopharma —Pittsford, NY
- $88,556 - $118,356 a year
- Online Application
- No travel
- Leadership
- Communication skills
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Loan Payment Solutions Representative
ESL Federal Credit Union —Rochester, NY
- From $24.66 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- High school diploma or GED
- Experience equivalent to degree accepted
- Wellness program
- 401(k) matching
Insurance Verification Rep
RadNet —Fairport, NY
- $18 - $19 an hour
- Full-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- Organizational skills
- Health savings account
- Health insurance
Dealer Account Manager
Westlake Services, LLC —Rochester, NY
- $1,000 - $130,000 a month
- Full-time
- Dealership
- Mid-level
- Driver's License
- Mileage reimbursement
- Paid holidays
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Outpatient Access Rep II
University of Rochester —Rochester, NY
- $19.15 - $25.85 an hour
- Full-time
- Vital signs
- Word processing
- HIPAA
Credit/Collection Specialist
ADMAR SUPPLY CO INC —Rochester, NY
- $19 - $25 an hour
- Full-time
- Word processing
- Basic math
- Mid-level
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Outpatient Access Rep II-General Radiology
University of Rochester —Rochester, NY
- $19.15 - $25.85 an hour
- Part-time
- Vital signs
- Word processing
- HIPAA
Sales Representative – Biotech
Prism Biotech —Pittsford, NY
- $87,550 - $118,802 a year
- Full-time
- Mid-level
- Analysis skills
- Experience equivalent to degree accepted
Quick Apply
Bilingual Spanish Call Center Rep/Debt Counselor - 2455 120425
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $21 - $22 an hour
- 8 hour shift
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Flexible schedule
Quick Apply
Bilingual Spanish Call Center Rep - Quality Service Associate
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $21 - $22 an hour
- 8 hour shift
- Remote
- Computer literacy
- High school diploma or GED
- Ability to sit for extended periods
- Flexible schedule
Quick Apply
Outpatient Access Rep II - 3x12 Shift
University of Rochester —Rochester, NY
- $19.15 - $25.85 an hour
- Full-time
- Vital signs
- Word processing
- Urgent Care
Dental Access Rep III
University of Rochester —Rochester, NY
- $19.72 - $26.62 an hour
- Full-time
- Dental office
- Word processing
- HIPAA
12d
Customer Service Rep II
University of Rochester —Rochester, NY
- $18.00 - $25.14 an hour
- Full-time
- Mid-level
- High school diploma or GED
- University
Registration&Insur Mgt Rep III
University of Rochester —Rochester, NY
- $20.30 - $27.41 an hour
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
Pharmacy Access Rep III - Pharmacy Supply Chain
University of Rochester —Rochester, NY
- $21.97 - $29.66 an hour
- Full-time
- Mid-level
- University
- 4 years
Pt Self-Pay Resoltn Ctr Rep II
University of Rochester —Rochester, NY
- $19.72 - $26.62 an hour
- Full-time
- Computer literacy
- HIPAA
- Research

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Call Center Rep - Quality Service Associate 2453

CONTINENTAL SERVICE GROUP LLC -
Fairport, NY

Quick Apply

Job Details

$20 - $21 an hour

Benefits

Flexible schedule

Qualifications

Customer records maintenance
Records maintenance
Confidential information handling
Phone communication
English
High school diploma or GED
Typing
Negotiation

Full Job Description

**Please note, we are set up to hire employees in these states: Alabama, Florida, Georgia, Missouri, North Carolina, South Carolina, North Dakota, Tennessee, Texas, Virginia, Upstate NY, Finger Lakes/Southern Tier, NY and Rochester & Buffalo, NY areas. This is a remote work opportunity.

For 40 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts.

We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom®. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way.

Why join us?

Award-winning benefits packages
monthly bonus opportunity
Flexible schedules
Growth opportunities
Repeatedly named one of the Best Places to Work in Collections
Two-time recipient of the Better Business Bureau’s Torch Award for Ethics

O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02

Position Summary:

Our Quality Service Associates manage and collect delinquent accounts. Our consultative approach helps identify the most suitable way to resolve a balance in the best interest of all parties. Due to the competitive nature of these contracts, it is imperative ConServe locates experienced, professional individuals who are customer-focused, enthusiastic, detail-oriented and able to work in a fast-paced environment or remote work environment.

Essential Duties & Responsibilities:

Obtain information from Consumers in order to determine current financial situation and determine solutions
Provide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily
Gather proper documentation from Consumers and maintain appropriate follow-up
Meet daily, weekly and monthly goals as set by management at ConServe
Daily Productivity – Work a specified number of accounts/cases daily and maintain an acceptable volume of phone calls as assigned to the position by Management.
Achieve a high level of customer satisfaction which is measured by compliments and a customer satisfaction survey provided to each consumer at the end of their call.
Record Maintenance – proper management & updating of system to maximize contacts
Skip-Tracing – to assist in locating & contacting consumers and businesses
Adherence to ConServe’s Blueprint Quality Management System, Code of Conduct, and Compliance Program

Non-Essential Duties & Responsibilities:

Other duties as assigned

Education Requirement:

High School Diploma or GED
Associates or Bachelor’s Degree preferred

Skills/ Requirements:

The ability to work an 8 hour shift, Monday through Friday between the hours of 8:00 am EST and 9:00 pm EST.
Fluent in conversational English and ability to proficiently read and write English
Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution
Intermediate Computer skills to document calls and navigate software packages, databases and the internet
Strong organizational and time management skills
Attention to detail
Ability to act independently to resolve problems
Motivation to learn
Ability to work in a positive, collaborative manner with coworkers
Ability and history of maintaining confidentiality and high level of trustworthiness
Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment
Ability to obtain and maintain Government Security Clearance
Ability to obtain and maintain State Collections Licensure
U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States
No conflicts of interest with ConServe or our Clients

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law.

Occasionally lift and/or move up to 25 pounds.
Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift)
Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift)
Ability to type on a computer for your entire work shift (8, 9, or 10 hour shift)

Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position.

MISSION STATEMENT:

ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole.

Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements.

Continental Service Group, LLC., d/b/a ConServe endeavors to make www.conserve-arm.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, option 7 or by emailing: [email protected].

Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status.

ConServe is a Drug Free Workplace

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Refine Your Search

Account Rep jobs in Rochester, NY

Call Center Rep - Quality Service Associate 2453

Territory Rep – Pharmaceutical

Outside Sales Representative - Plumbing

Retail - Store Manager

Sales Representative – Biotech (Entry)

Loan Payment Solutions Representative

Insurance Verification Rep

Dealer Account Manager

Outpatient Access Rep II

Credit/Collection Specialist

Outpatient Access Rep II-General Radiology

Sales Representative – Biotech

Bilingual Spanish Call Center Rep/Debt Counselor - 2455 120425

Bilingual Spanish Call Center Rep - Quality Service Associate

Outpatient Access Rep II - 3x12 Shift

Dental Access Rep III

Customer Service Rep II

Registration&Insur Mgt Rep III

Pharmacy Access Rep III - Pharmacy Supply Chain

Pt Self-Pay Resoltn Ctr Rep II

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