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Account Supervisor

H/L Agency -
Remote

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Job Details

Full-time
$90,000 - $110,000 a year

Qualifications

Writing skills
Data-driven problem-solving
Managing projects

Full Job Description

H/L is looking for an Account Supervisor who is s well-versed in marketing strategy, agency processes, and client management, and experienced in leading teams. The Account Supervisor leads the day-to-day running of the account.

This is a hybrid role, with both office-based work at the H/L Oakland office and remote work. While preference may be given to candidates in the Oakland area, we are also open to remote candidates located in the U.S.

OVERALL

A master of the Agency’s media, production, and creative workflow process
Demonstrate strong strategic thinking
Strong knowledge of the client’s business
Demonstrate leadership skills
Anticipate and manage analysis of complex problems
Develop and present POVs with minimal input or direction

RESPONSIBILITIES

Oversee the strategic aspect of the Agency’s creative production workflow process, including opening jobs, writing creative briefs, managing creative kickoffs, and leading internal and client presentations
Manage the team (e.g., Account Coordinator, Assistant Account Executive and Account Executive) across projects
Optimize assignment of work across Account team, ensuring Agency processes are followed
Provide strategic direction for creative, media, and merchandising projects
Help manage client expectations regarding budget, scope of work, timing, schedules, and processes
Engage and provides strategic direction to the more senior clients
Delegate to team members without giving up teamwork and authority
Manage the media planning and marketing calendar development, working with the Account Director
Take an active role in strategic marketing planning, working with the Account Director
Gain a thorough understanding of the client’s business and industry
Stay up to date on the latest developments in the marketing and advertising industry, as well as industry trends relevant to the client’s business
Responsible for managing the budget
Oversee the Account Executive’s work on client budget inputs and Agency billing, and processing of invoices, job closings, and client estimates
Supervise and foster relationship with Account Executive(s), ensuring work quality and advancement
Responsible for team development, to include on-going feedback and regularly scheduled meetings to review and set goals
Manage client meeting preparation and coordination with the Account Executive
Build and maintain positive, lasting client relationships based on effectively achieving client’s marketing objectives
Manage and lead client meeting presentations
Active role in presenting to clients
Manage and mentor the Account Service team

CLIENT-SPECIFIC RESPONSIBILITIES (AAA)

Supervise multiple lines of business, and strengthen and develop the agency-client relationship with multiple contacts at each LOB
Provide leadership in the development of strategic plans to help grow client business and generate incremental billings and income
Continuously look for ways to test and learn new ideas on the client’s business, anticipating next steps along the way
Review client account’s profitability with the Account Director monthly
Supervise, train, and motivate team members to assure a high level of performance
Proactively identify, develop, and present strategic POVs
Evaluate creative performance based on key KPIs in the dashboard to formulate creative recommendations (i.e. pauses, top performing creative, etc)

QUALIFICATIONS

Bachelor’s degree or equivalent experience
Minimum 5–7 years of experience demonstrating increasing responsibilities and advancement to Account Supervisor or an equivalent title; at least 1 year managing a team preferred
Agency experience preferred
Experience with various project types, including broadcast, OOH, print, digital, and social media; across creative, production, and media
Experience in leading strategic thinking across projects
Ability to identify the key aspects of the data or problems, and provide creative solutions
Proven track record in delivering measurable results through managing and executing marketing programs
Excellent written and oral communication skills
Takes initiative. Fueled by curiosity and intuition. Sense of urgency, while staying calm. Optimistic and positive. Teamwork. Resilient. Empathetic. Relationship strategist.

THE IDEAL CANDIDATE

Is knowledgeable in the digital media space with a deep understanding of new media and their platforms.
Has strong client-relationship and outstanding public-speaking skills.
Demonstrates confidence, authority, and level-headed decision-making to the client as the agency’s leadership voice on assigned accounts.
Can foster strong cohesive, working, collaborative teams.
Uses a creative, analytical approach to solve digital/interactive/marketing problems.
Works efficiently in a fast-paced, creative environment.
Is extremely organized.
Has a passion for digital marketing and implementing processes to maximize efficiency.

Due to the high volume of applications we receive, we are unable to provide an individual response to every candidate.

For SF Bay Area / California-based candidates: H/L provides projected compensation ranges for each position as an estimate of the company’s reasonable pay range for the role. The salary range for this position is expected to be between $90,000 and $110,000 annually. Actual compensation offered to a successful candidate will be determined based on a variety of factors, including the scope and responsibilities of the role, the candidate’s experience and qualifications, budget considerations, internal pay equity, geographic location, and market compensation data for similar positions. Compensation for candidates outside of California is determined based on the same factors and varies by geographic area.

About H/L Agency

Since 1985, H/L has been fiercely independent and making Momentum. Our strengths include local and national media activations, creative development, insights and analytics, full-scale digital and video production, multicultural marketing, and PR.

We’re headquartered in Oakland, California, with people in 20 states and offices in Atlanta, Miami, Phoenix, and St. Louis. What unites H/Lers across the country is a common drive—to pioneer new ways to push clients’ businesses forward and serve the communities we call home. Learn more at www.hl.agency.

H/L participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please refer to the following attachments: EVerify Participation & IER Right to Work.

Learn more at www.hl.agency.

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Account Supervisor Interactive jobs

Account Supervisor

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HVAC Delta Controls Technician for Service, Maintenance & System Integration

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Veterinary Technician Shift Lead - Overnight

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Co-Occurring Specialist (CADC/LCDAC)

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Education Program Director → $5,000 Sign-on Bonus!

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