Position Title: Technician Adminstrative Associate ( On site)
Join Intelas, a Compass Healthcare company.
Intelas, a Compass Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues.
We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment.
Join Intelas—where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment.
Explore more at intelashealth.com.
Essential Duties and Responsibilities:
- Monitors and responds to Crothall’s comprehensive medical device asset and cybersecurity management platform findings and mitigating steps.
- Strong knowledge of computers, operating systems, security, and networking
- Ability to interpret technical documentation and manuals
- Generate and build bi-weekly, monthly, and quarterly client reports
- Correlate and perform GAP analysis on discovered medical devices with Crothall’s CMMS
- Create security work orders in Crothall’s CMMS and assign to the field as applicable
- Triage, respond and assign work orders generated from Crothall’s CMMS cybersecurity module as appropriate
- Ensure work orders are completed within defined KPI’s and assist on site Crothall resources if needed for successful completion
- Research and engage OEM’s for available approved patches and firmware upgrades
- Proactively collect most current MDS2 forms
- Maintain database of approved patches, firmware upgrades and MDS2 forms
- Collaborate and work with Clients to respond and coordinate mitigating steps and compensating controls on contracted medical devices that may arise from Clients passive asset discovery and risk assessment technology
- Participate and contribute to Crothall’s CEIT Council
- Maintains operational security metrics to measure the effectiveness of security controls and identify opportunities for improvement
- Assist in threat intelligence gathering, monitoring of zero-day and correlate to clients CMMS inventory
- Assist in development and implementation of continued best practices and risk management of inventoried connected medical devices
- Assures compliance with all regulatory standards including patient safety and all relative criteria governing the safe and appropriate use, testing and management of medical devices.
- Other duties as assigned
MINIMUM QUALIFICATIONS:
- Knowledge of the operation and prior hands-on experience in the maintenance and repair of wide variety of medical equipment and systems
- High attention to detail and exceptional work quality
- Experience with process improvement
- Proven ability to work effectively in an unstructured, fast-paced environment
- Excellent written and verbal communication skills
- Overnight travel may be required for Client visits or industry conferences or workshops
PREFERRED QUALIFICATIONS:
- Healthcare experience; General knowledge of Biomedical and Diagnostic Imaging
- Knowledge of healthcare cybersecurity is considered a plus
- Experience with Computerized Maintenance Management Systems (CMMS)
- Knowledge of connected medical device asset discovery and risk analysist platforms
EDUCATION:
- Associates degree in Information Technology or Biomedical Engineering required
- Security+ within 3 years of employment
- BMET preferred
COMPUTER SKILLS:
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook.
Apply to Intelas today!
Intelas is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Intelas are offered many fantastic benefits.
Medical- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Intelas maintains a drug-free workplace.
