Top 40732 Advanced Support Representative Jobs

Healthcare Customer Service Representative - Remote
Teleperformance —Remote
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- 18 years or older
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Claims Customer Service Representative II (Remote)
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- Microsoft Excel
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10d
Healthcare Customer Service Representative
University of Colorado Medicine —Remote
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- Full-time
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Remote --- Automotive Customer Service Representative
Teleperformance —Remote
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Customer Service Representative I
Sentara Hospitals —Virginia Beach, VA
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Customer Service Representative
Sentara Hospitals —Virginia Beach, VA
- Full-time
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Care Coordination Representative
Advanced Medical Management —Englewood Cliffs, NJ
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- Full-time
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- English
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Patient Financial Navigator (Customer Service Focused)
Kandu —Remote
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Inbound Sales Development Representative (SDR)
Realty.com —Houston, TX
- $35,000 - $50,000 a year
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Patient Contact Center Representative (Remote)
Mosaic Pharmacy —Sterling, VA
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14d
Remote --- Automotive Sales & Service Representative
Teleperformance —Remote
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- Windows
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Payroll Specialist
Select Sires Member Coopertive —Logan, UT
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Class Associate Attorney
Blackstone Law —Beverly Hills, CA
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- Full-time
- Hybrid work
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Supervisor, Respiratory Care - Nights
University of Missouri Health Care —Columbia, MO
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- 12 hour shift
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Cat Scan Technologist
University of Missouri Health Care —Columbia, MO
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Regional Medical Director
TapestryHealth —Orlando, FL
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- Overtime
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Physician - Allergist/Immunologist
Family Allergy & Asthma —Avon, IN
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Hospice Medical Social Worker MSW per diem
Affinity Hospice Management LLC —Waterville, ME
- Per diem
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11d

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Healthcare Customer Service Representative - Remote

Teleperformance -
Remote

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Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Work from home
Vision insurance
Life insurance
Pet insurance

Qualifications

Computer operation
Windows
High school diploma or GED
Desktop applications
Typing

Full Job Description

Overview:

As a Healthcare Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment.

Application Deadline: Ongoing until positions are filled.

To apply, please visit the TP Careers site at https://www.tp.com/en-us/careers.

Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WI, WV, WY.

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Benefits of working with TP include

TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.

We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.

We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success.

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.

Equal Opportunity Employer

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

Responsibilities:

Your Responsibilities

Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.

Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for auditing and reporting purposes
Provide feedback on call issues
Upsell if required

Qualifications:

We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

Qualifications

High School Diploma or equivalent.
Minimum of 6 months of customer service experience.
Must be 18 years of age or older.
Ability to type at least 25 words per minute.
Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
Customer service and/or sales experience preferred.
College degree preferred but not required.

Key Competencies

Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
Communication: Outstanding communication, listening, and analytical skills.
Organizational Skills: Strong organizational and problem-solving skills.
Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Work from Home Requirements

Internet Requirements:
- A dedicated workspace located near your router to support a hardwired Ethernet connection (minimum 15 Mbps download/10 Mbps upload, ISP under 50ms).
- Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
- Proof of internet speed required

Apply Now

Refine Your Search

Advanced Support Representative jobs

Healthcare Customer Service Representative - Remote

Claims Customer Service Representative II (Remote)

Healthcare Customer Service Representative

Remote --- Automotive Customer Service Representative

Audio Specialist- Freelance AI Trainer Project

Customer Service Representative I

Customer Service Representative

Care Coordination Representative

Patient Financial Navigator (Customer Service Focused)

Inbound Sales Development Representative (SDR)

Patient Contact Center Representative (Remote)

Remote --- Automotive Sales & Service Representative

Payroll Specialist

Class Associate Attorney

Supervisor, Respiratory Care - Nights

Cat Scan Technologist

Regional Medical Director

Marine Electrical Systems Expert

Physician - Allergist/Immunologist

Hospice Medical Social Worker MSW per diem

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