Plaza Director – Quick Service Restaurant – Multi Unit Exp Required
Earn $80k-$90k/year + Bonus Potential
We build our business through our people.
Competitive Pay and Great Benefits!
“Get Paid as You Earn! Applegreen is excited to offer Paycheck On-Demand delivered by PayActiv Early Wage Access (EWA)”
Now Hiring…
We are seeking a motivated, enthusiastic confident leader to help build our Brand at
Ramapo Travel Plaza
7 Waldron Terrace, Sloatsburg, NY 10974
Join our amazing team and come grow with us!
At Applegreen, we believe that our team members are the heart of our success. We offer fantastic career opportunities, and a great deal of our promotions are internal. As a company, we are constantly growing our business—but it’s our people driving our success!
We Refresh Travelers on their Journey…. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.
Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.
- Our customers and communities are at the heart of everything we do.
- We value and develop our people.
- We are driven by pace, passion and performance.
We are looking for a high-achieving Plaza Director who’s looking to grow their career with the leading travel plaza operator in the United States. The successful candidate will oversee the district’s day-to-day operations by cultivating our people to become successful leaders of the future. Must be able to think outside the box in terms of driving sales and brand standards while keeping control on costs. Most of all, must be an engaging leader that drives results for our brands, including Burger King, Dunkin’ Donuts, Panda Express and more.
Why join Applegreen? We offer…
- Flexible Schedules
- Medical/Dental/Vision Insurance
- Paid Time Off
- 401 (k) with Company Match
- Earned Wage Access – Pay on Demand
- Education Assistance
- Employee Referral Bonus
- Meal Discount
- Pet Insurance
What you will be doing:
- Ensures daily that the units are open and staffed appropriately, the store is clean, inventory levels are appropriate, and equipment is working properly
- Uses judgment and discretion to resolves complex questions and problems and refers more complex issues to the Director of Operations
- Supervises the day-to-day activities of associates and assigns responsibilities for specified work
- Monitors activities, duties, and responsibilities of exempt-level associates on the management team to ensure they are performing exempt-level work daily
- Coaches and develops assigned operations associates
- Maintains an in-depth understanding of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations
- Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law
- Monitors and maintains all quality control records, to include ensuring compliance with quality assurance and loss prevention policies and procedures
- Manages the use and improvement of all systems, policies and procedures developed by Applegreen and its branded partners
- Ensures an exceptional level of food, service, ambience and overall customer and associate satisfaction
- Analyzes and manages financial results of the units to ensure maximum profits are balanced with customer and associate satisfaction
- Ensures that all products are prepared and presented in accordance with brand or company standards
- Identifies and executes hiring, termination, advancement, promotion, or any other associate status change needs of the units
- Interviews and selects job candidates for open operations positions
- Maintains effective communication and positive associate relations by ensuring all associate activities are performed in a timely and professional manner, to include hiring, training, performance reviews, progressive discipline, resolving associate relations issues, and managing incentive programs
- Always provides the highest quality of customer service to the customers, to include monitoring guest interactions to ensure proper training of all staff
- Supports and enhances working relationships with partners, landlords and the community
- Acts fairly and honestly in all dealings within Applegreen, with our suppliers, and with our customers; treats all associates fairly, with dignity and respect
- Monitors progress towards unit goals and assigns associates to meet those objectives
- Consistently provides direct reports and/or indirect reports with support, coaching and encouragement necessary to achieve business goals
- Utilizes associate’s strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals
- Develops and implements plans that will motivate and recognize direct reports and/or indirect reports for their performance.
What Applegreen requires from you:
- 5 years Multi concept leadership experience
- 2+ years Food & Beverage experience
- High School diploma or general education development (GED) diploma; college degree in hospitality, restaurant management preferred; brand certification a plus
- 5 or more years of experience in high volume and/or multi-unit Food and Beverage operations or other related management experience
- The ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with individuals
- Possesses a proven background in maintaining strong cost control and quality standards
- Possesses knowledge and skills necessary to understand and use financial reports
- Demonstrates the ability to drive profitable growth while improving customer and associate satisfaction
- Demonstrates strong leadership, personnel management, and interpersonal skills
- Demonstrates team management, delegation, issue resolution, coaching skills, and ability to motivate others and act as a change agent
- Demonstrates organization and multi-project time/issue management
Join our amazing team…and you will feel at home with Applegreen!
We strive to do great things for each other, our customers, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, whatever you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — Applegreen is for you!
Interested Candidates please send your resume.
Applegreen
Come grow with us!
Applegreen Travel Plazas is an equal opportunity employer.
Drug Free Workplace
Pay: $80,000.00 - $90,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
