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Supervisor, Accounts Receivable
Akam Associates Inc. —Dania Beach, FL
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- Finance
- Paid holidays
- Health insurance
Quick Apply
11d
Property Manager/West Palm/High-rise
Akam Associates Inc. —North Palm Beach, FL
- $110,000 - $115,000 a year
- Full-time
- 5 years
- Team management
- Senior level
- Paid holidays
- Health insurance
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Counselor/Social Worker
ANOTHER KNOCK AT MIDNIGHT INC —Chicago, IL
- $45 an hour
- Part-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
Property Manager/High-rise/Hollywood
Akam Associates Inc. —Hollywood, FL
- $102,000 - $108,000 a year
- Full-time
- Mid-level
- Residential
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Property Manager
Akam Associates Inc. —Pembroke Pines, FL
- $100,000 - $120,000 a year
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
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5d
Staff Accountant
Akam Associates Inc. —New York, NY
- $70,000 - $90,000 a year
- ERP systems
- Mid-level
- Office
- Opportunities for advancement
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12d
VP, Management Operations
Akam Associates Inc. —Dania Beach, FL
- Finance
- Bachelor's degree
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Portfolio Property Manager (Condo and Coops)
Akam Associates Inc. —New York, NY
- $115,000 - $150,000 a year
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid holidays
- Health insurance
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Closing Specialist in Property Management/ on-site
Akam Associates Inc. —Dania Beach, FL
- $30 - $32 an hour
- Full-time
- Microsoft Word
- Spanish
- Research
- Paid holidays
- Health insurance
Quick Apply
Front Desk OVERNIGHT
Akam Associates Inc. —Miami, FL
- $17 an hour
- Overnight shift
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
10d
On-Site Management Executive
Akam Associates Inc. —New York, NY
- $150,000 - $170,000 a year
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid time off
Quick Apply
Assistant Software Applications Instructor
ANOTHER KNOCK AT MIDNIGHT INC —Chicago, IL
- $30 an hour
- Part-time
- Computer literacy
- Bachelor's degree
- Leadership
Quick Apply
Front Desk
Akam Associates Inc. —Hollywood, FL
- $19 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sanitation
- Paid holidays
- Health insurance
Quick Apply
Assistant IT Trainer
ANOTHER KNOCK AT MIDNIGHT INC —Chicago, IL
- $30 an hour
- Part-time
- Computer literacy
- Mid-level
- IT
Quick Apply
Sr. Key Accounts Manager - Supermarket
Dawn Foods —Idaho
- $124,750 - $212,070 a year
- Remote
- Spanish
- Up to 50% travel
- Marketing
- Paid training
- Paid holidays
4d
Front Desk/ MIAMI
Akam Associates Inc. —Miami Beach, FL
- $18 - $19 an hour
- Full-time
- Spanish
- CPR Certification
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Front Desk/Miami
Akam Associates Inc. —Miami, FL
- $16 - $18 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
4d
Administrative Assistant
Akam Associates Inc. —Hallandale Beach, FL
- $25 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Front Desk/Rover/WEEKENDS OVERNIGHT
Akam Associates Inc. —Hallandale Beach, FL
- $17 - $18 an hour
- Part-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Maintenance Lead - high rise
Akam Associates Inc. —Dania Beach, FL
- $65,000 - $70,000 a year
- Full-time
- Spanish
- Mentoring
- Contracts
- Paid holidays
- Health insurance
Quick Apply

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Supervisor, Accounts Receivable

Akam Associates Inc. -
Dania Beach, FL

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Job Details

Full-time
$80,000 - $85,000 a year
11 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
Team supervision

Full Job Description

About the Company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality.

What we offer: AKAM is proud to be Great Place to Work-Certified™. Learn more about our company by visiting akam.com. Our benefits include healthcare, dental and vision options, paid time off and paid holidays.

Position Summary: The Accounts Receivable (AR) Supervisor serves as the subject matter expert for special assessments and complex unit owner account matters, ensuring accurate account management, timely resolution of escalated issues, and exceptional customer service for clients and homeowners. This role oversees the daily operations of the Accounts Receivable team within the Client Finance Department, and supervises staff responsible for accounts receivable processing, collections, estoppel requests, and customer service functions. The AR Supervisor ensures timely and accurate processing of receivables, maintains excellent service standards for clients, residents, owners, and internal stakeholders, and promotes compliance with company policies and financial controls.

Job Duties & Responsibilities

Team Leadership & Supervision

Supervise, train, mentor, and develop Accounts Receivable team members.
Monitor employee performance, productivity, and service levels.
Assist in conducting regular coaching sessions, performance evaluations, and corrective action when necessary.
Assist with recruiting, onboarding, and training new team members.
Foster a culture of accountability, collaboration, and continuous improvement

Accounts Receivable Management

Oversee the processing and posting of payments, assessments, fees, and other receivables.
Monitor aging reports and collection activities to ensure timely follow-up on outstanding balances.
Review account reconciliations and resolve complex account discrepancies.
Ensure accuracy and completeness of receivable records within property management software systems.
Assist with month-end closing activities related to accounts receivable.
Set up new clients in Click Pay and Yardi.
Identify opportunities to improve processes and increase operational efficiency.

Special Assessments & Account Resolution

Serve as the primary point of contact for all special assessment billing, payment plans, account maintenance, and related inquiries.
Oversee the setup, administration, and reconciliation of special assessments across managed communities.
Ensure special assessment charges are accurately posted and applied in accordance with board-approved resolutions and governing documents.
Research and resolve complex unit owner account inquiries, including payment discrepancies, account adjustments, unapplied payments, and historical account activity.
Review and approve account corrections, credits, refunds, and payment reallocations as necessary.
Partner with Property Managers, Boards of Directors, attorneys, and homeowners to resolve escalated account concerns.
Provide guidance and support to team members on complex account matters and unusual payment scenarios.
Maintain detailed documentation of account investigations, resolutions, and special assessment transactions.
Monitor compliance with company policies, association governing documents, and applicable state regulations regarding assessment collections.

Estoppel Processing

Oversee the preparation and delivery of estoppel certificates in compliance with applicable laws, governing documents, and company standards.
Monitor turnaround times to ensure service level expectations are met.
Review escalated estoppel requests and resolve issues as needed.
Maintain accurate records and reporting related to estoppel activity.

Customer Service & Client Support

Ensure exceptional customer service is provided to homeowners, residents, board members, title companies, attorneys, lenders, and internal stakeholders.
Handle escalated inquiries, complaints, and complex account issues.
Partner with Property Managers and other departments to resolve customer concerns efficiently.
Maintain professionalism and responsiveness in all communications.

Compliance & Reporting

Ensure adherence to company policies, accounting procedures, & internal controls.
Prepare and analyze departmental reports, performance metrics, and aging
Monitor departmental workloads and allocate resources appropriately.
Support internal and external audits as required.
Stay current on industry regulations and best practices impacting receivables and estoppel processing.

Qualifications

Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
Minimum of 3 years of accounts receivable experience.
Minimum of 2 years of supervisory or leadership experience.
Property management, homeowners association (HOA), condominium association, or real estate industry experience preferred.
Experience with Florida Special Assessments required
Strong customer service and conflict resolution skills.
Proficiency in Microsoft Office Suite, particularly Excel
Experience with Yardi software preferred.
Excellent verbal and written communication skills.
Strong analytical, organizational, and problem-solving abilities.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Benefits

Medical, dental, and vision insurance
401K Matching Program
10 Paid Holidays
17 PTO Days
Advancement Opportunity

AKAM is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.

Mon - Friday 8:30 - 5:00 pm

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Refine Your Search

akam jobs

Supervisor, Accounts Receivable

Property Manager/West Palm/High-rise

Counselor/Social Worker

Property Manager/High-rise/Hollywood

Property Manager

Staff Accountant

VP, Management Operations

Portfolio Property Manager (Condo and Coops)

Closing Specialist in Property Management/ on-site

Front Desk OVERNIGHT

On-Site Management Executive

Assistant Software Applications Instructor

Front Desk

Assistant IT Trainer

Sr. Key Accounts Manager - Supermarket

Front Desk/ MIAMI

Front Desk/Miami

Administrative Assistant

Front Desk/Rover/WEEKENDS OVERNIGHT

Maintenance Lead - high rise

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