Top 153069 All Things To Help Jobs

Customer Service Representative
Cocktail Courier —Remote
- From $20 an hour
- Overtime
- Remote
- High school diploma or GED
- Continuous improvement
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
3d
Remote Technical Support
Mashgin —Remote
- Full-time
- Remote
- Ability to lift 50 pounds
- Bachelor's degree
- Travel
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Customer Support Specialist
1stdibs.com —New York, NY
- $24.50 - $27.00 an hour
- Remote
- Spanish
- 1 year
- Communication skills
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- Paid parental leave
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SEO Analyst (Part Time)
Compound Growth Marketing —Remote
- $50 an hour
- Part-time
- Remote
- Mid-level
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Licensed Electrician
Trustal Recruiting —South Dakota
- $40 - $45 an hour
- 8 hour shift
- Background check
- Clean driving record
- Pass drug screening
- Fuel card
- Paid holidays
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1d
Service Plumbing Project Manager
SILICON VALLEY MECHANICAL —San Jose, CA
- $100,000 - $140,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
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Temporary Seasonal - Production Associate
Scribe OpCo Inc dba Koozie Group —Sleepy Eye, MN
- $16.50 - $17.25 an hour
- Temporary
- Inventory management
- Writing skills
- Basic math
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Transaction Attorney
Concora Credit Inc. —Beaverton, OR
- Full-time
- 5 years
- Senior level
- Communication skills
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- Paid holidays
Quick Apply
8d
Full Time LPN needed- 11PM-7AM overnight shift-The Massry Residence
The Massry Residence at Daughters of Sarah Assisted Living —Albany, NY
- From $27 an hour
- Overnight shift
- Nursing
- BLS Certification
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Irrigation Administrator
Rexius —Bend, OR
- $24 - $25 an hour
- Full-time
- Mid-level
- Office
- 3 years
6d
Associate Attorney
Arizona Consumer Law Group, PLC —Chandler, AZ
- $120,000 - $150,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- 401(k)
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Door to Door Closer - Experience Required
Legacy Windows —Layton, UT
- $100,000 - $250,000 a year
- Full-time
- Mid-level
- In-person
- Flexible schedule
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B2B Sales Representative
Bluepeak —Cheyenne, WY
- From $80,000 a year
- Background check
- Pass drug screening
- Residential
- Paid holidays
- Health insurance
Quick Apply
Registered Nurse / LPN – Per Diem, Overnight
RiverWoods Exeter —Exeter, NH
- From $39.50 an hour
- Part-time
- CPR Certification
- Nursing
- RN License
- Continuing education credits
- 403(b)
Licensed Electrician
BURKHEAD ELECTRIC —Indianola, IA
- $36 - $42 an hour
- Full-time
- Clean driving record
- 6 years
- Construction site
- Paid holidays
- Dental insurance
Quick Apply
10d
Sales Representative
Maddox Industrial Transformer —Moscow, ID
- $88,800 - $92,600 a year
- Full-time
- Writing skills
- 11+ years
- Computer skills
Quick Apply
PI Independent Case Handling Attorney
Venardi Zurada LLP —Oakland, CA
- From $200,000 a year
- Email
- Writing skills
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- In-person
- Health insurance
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Electrical Service Manager
Local Electric LLC —Evergreen, CO
- $75,000 - $85,000 a year
- 8 hour shift
- Background check
- Office
- Residential
- Fuel card
- Paid holidays
Quick Apply
Inbound Customer Care Agent
Contactus LLC —Grindstone, PA
- Up to $15 an hour
- 8 hour shift
- 18 years or older
- HIPAA
- High school diploma or GED
- Paid training
- Health insurance
10d
Veterinary Technician ER / ICU
Bridger Veterinary Specialists, Bozeman Montana —Bozeman, MT
- $25 - $36 an hour
- Part-time
- Background check
- Customer service
- Mid-level
- Continuing education credits
- Paid holidays
Quick Apply

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Customer Service Representative

Cocktail Courier
Remote

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Job Details

Full-time
From $20 an hour
3 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Flexible schedule
Bereavement leave

Qualifications

Live chat
Customer returns handling
Standard Operating Procedures (SOPs) implementation
Spreadsheets
E-commerce
High school diploma or GED
Zendesk
Attention to detail
Standard operating procedures (SOPs)
Ticketing system technical support

Full Job Description

Who are we?

About Shakestir

Shakestir is the parent company behind Cocktail Courier and Shaker & Spoon, two of the country's leading craft cocktail subscription brands. We bring the bar experience home — delivering premium spirits, fresh mixers, garnishes, and expert-designed recipes so our subscribers can shake, stir, and sip like a pro without leaving their kitchen. We're a small, close-knit, fully remote team that cares deeply about hospitality, quality, and craftsmanship — and we bring that same care to how we support our customers and each other. If you love the idea of helping people create great moments (and don't mind learning a thing or two about cocktails along the way), we'd love to meet you.

Job Summary

The Customer Care Associate is the front line of our subscription experience. This role is responsible for responding to open customer tickets, resolving issues quickly and accurately, and representing the brand in every interaction. The Associate works within established SOPs and quality standards set by the Customer Care Manager, and contributes directly to retention by turning problems into positive moments for our subscribers.

Key ResponsibilitiesTicket Response and Issue Resolution

Respond to incoming customer tickets across email, chat, and any other supported channels within published SLAs.
Resolve issues at first contact wherever possible, including order questions, refunds, replacements, missing items, delivery problems, and account changes.
Process refunds, exchanges, replacement shipments, and subscription modifications per documented SOPs.
Escalate complex or out-of-policy cases to the Customer Care Manager with full context and recommended next steps.

Quality and Documentation

Maintain consistent, on-brand tone and clarity in all customer communications.
Document every interaction in the help desk system accurately, using correct tags and dispositions so the team's data stays clean.
Follow SOPs precisely and flag any scenarios that aren't covered so they can be documented for the team.

Continuous Improvement

Suggest improvements to macros, templates, FAQ articles, and knowledge base content based on what you see in tickets.
Participate in coaching, case reviews, and quality audits with the Customer Care Manager.
Meet or exceed individual performance targets for response time, resolution time, CSAT, and quality scores.

Qualifications

Required

High school diploma or equivalent.
2+ year of customer service, retail, hospitality, or similar customer-facing experience.
Strong written communication; able to write clearly, warmly, and accurately under time pressure.
Comfortable working independently in a remote environment with reliable internet and a quiet workspace.
Detail-oriented; able to follow SOPs closely while still showing judgment.
Comfortable with technology: help desk software, spreadsheets, email, chat tools.
Experience with a help desk platform (Zendesk, Gorgias, Freshdesk, Intercom, or similar).
Experience supporting subscription, e-commerce, or consumer-products brand. Shopify experience preferred.

Preferred

Familiarity with order management and fulfillment workflows.
Familiarity with Loop

Working Conditions

Fully remote within approved US states.
Schedule includes some weekend or evening coverage depending on ticket volume and team rotation.
Hourly, non-exempt; eligible for overtime per applicable state law.
Equipment provided: laptop and headset.

Pay: From $20.00 per hour

Benefits:

Bereavement leave
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have at least 2 years of customer service, retail, hospitality, or similar customer-facing experience?
Do you have a reliable internet connection and a quiet, dedicated workspace to work fully remote?
Are you available to work some weekend or evening shifts, depending on ticket volume and team rotation?
Do you have experience supporting a subscription, e-commerce, or consumer-products brand?
Have you used Shopify and what is your familiarity with it?
Have you worked with Loop or similar returns/exchange management tools?
Have you used a help desk platform such as Zendesk, Gorgias, Freshdesk, or Intercom?

Work Location: Remote

Quick Apply

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Licensed Electrician

Sales Representative

PI Independent Case Handling Attorney

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