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District Operations Manager (Must be willing to work at SMC's San Jose, CA location)

SMC Corporation of America -
San Jose, CA

Quick Apply

Job Details

Full-time
From $104,000 a year

Benefits

Health savings account
Relocation assistance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Referral program

Qualifications

Team leadership
Managing sales strategy or development teams
Microsoft Office
Driver's License
Managing budgets in a finance role
Bachelor's degree
Driving
Sales management systems proficiency
Data analytics
CRM system proficiency
Business operations
Organizational budget management
Analytics

Full Job Description

Central District Ops - Manager District Operations

PURPOSE

The District Operations Manager (DOM) is responsible for overseeing the operational efficiency and effectiveness of all sales branches within a designated geographic territory. Working closely with the District Sales Manager (DSM) who focuses on driving sales revenue and market share, the DOM ensures the seamless execution of corporate strategies, adherence to company policies, and the optimization of resources to drive operational excellence, profitability, and consistent performance across the district. This role focuses on improving underlying processes, managing day-to-day operations, and maintaining the operational infrastructure necessary for achieving organizational goals.

ESSENTIAL DUTIES

Own full responsibility for the Profit & Loss (P&L) of the district assigned, ensuring profitability goals are met.
Monitor and enforce cost control measures to ensure optimal profitability across all district operations.
Enforce cost control measures to maximize profitability and minimize losses.
Manage accounts receivable and assets (inventory, fixed assets) to maximize returns and meet performance goals.
Monitor cost controls and leasing requirements for district buildings/assets.
Manage district assets to optimize return and achieve corporate performance goals.
Ensure operational execution at branches, reducing friction and enabling sales teams to focus on growth.
Collaborate with District Sales Managers (DSM) to implement and manage budgets aligned with corporate goals.
Coordinate with National Indirect Sales Manager on sales action planning, ratios, and inventory operations.
Track and report on KPIs for all district roles, providing daily, weekly, and monthly analytics to the DSM.
Create and distribute performance reports for district and sales leadership, focusing on goals and progress.
Audit sales office compliance with corporate standards, conducting regular branch reviews.
Monitor CRM, GPS, and management dashboard activity for sales calls, opportunities, route efficiency, and sales performance.
Oversee district Application Specialists and provide operational leadership.
Lead recruiting and hiring efforts within the assigned district.
Monitor and adjust headcount needs (e.g., Application Specialists, Automation Account Representatives).
Develop and mentor team members for future leadership / advanced roles.
Lead training efforts (CRM, ERP, etc.) for team development.
Foster a culture of accountability and continuous improvement, prioritizing customer experience.
Encourage teamwork and professional growth in a collaborative work environment.
Support customer relationships by ensuring operational satisfaction.
Serve as an escalation point for customer issues related to operations or logistics (SIS, ISS, Production, Accounting, etc.).
Maintain a consistent sales office environment, including standardized equipment, resources, and training capabilities.
Act as company representative for onsite building owners and address any needs.
Assist in executing corporate product promotions, market campaigns, and open house events at the district level.

PHYSICAL DEMANDS/WORK ENVIRONMENT

Ability to maintain a posture in a seated position within a typical office environment for extended periods.
Frequent travel requirements are between 40% to 50% of the time within the assigned district and occasionally beyond.
Work in a dynamic, fast-paced office environment.
Responsibilities may require evening and weekend work in response to supporting the needs of the business.

MINIMUM REQUIREMENTS

Ability to effectively manage and execute all responsibilities while based within the assigned territory.
Bachelor's degree in Business, Operations, or a related field, or equivalent experience.
Advanced degree in Business, Operations, or a related field is preferred.
Minimum of 5 years of progressive experience in operations.
Minimum of 5 years of management experience.
Flexible and adaptable approach, with the ability to thrive in a dynamic work environment.
A "get things done" and "do more with less" attitude, with a relentless focus on efficiency and results.
Strong analytical abilities to aid with problem-solving and leadership decision abilities.
Demonstrated ability to develop, implement and maintain control over operational and budgetary processes and policies.
Familiarity with SMC products, procedures, and sales strategies is preferred.
Proficient in CRM systems and core operational applications, with the ability to quickly adapt to new systems as needed.
Valid driver’s license with a clean driving record.

Job Type: Full-time

Pay: From $104,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Application Question(s):

If you are currently located outside of San Jose, are you willing to relocate? (Relocation assistance will be offered)

Education:

Bachelor's (Required)

Experience:

management: 5 years (Required)
industrial component sales: 5 years (Preferred)
progressive sales operations: 5 years (Required)

License/Certification:

Driver's License (Required)

Location:

San Jose, CA 95139 (Preferred)

Willingness to travel:

50% (Preferred)

Work Location: In person

Quick Apply

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District Operations Manager (Must be willing to work at SMC's San Jose, CA location)

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