Top 37 Altria Client Services Jobs

IT Site Support Manager
Altria —Hopkinsville, KY
- $119,600 - $173,450 a year
- Computer science
- Computer Science
- 8 years
- Profit sharing
- Paid parental leave
12d
Adobe Product Manager
Altria —Richmond, VA
- $119,600 - $173,450 a year
- Hybrid work
- Marketing
- Mid-level
- Bachelor's degree
- Profit sharing
- Paid parental leave
Principal Flavorist
Altria —Richmond, VA
- $132,500 - $202,100 a year
- Hybrid work
- Bachelor's degree
- Mentoring
- Senior level
- Profit sharing
- Paid parental leave
Regulatory & Quality Project Lead
Altria —Richmond, VA
- $104,900 - $152,150 a year
- Hybrid work
- Bachelor's degree
- Senior level
- 4 years
- Profit sharing
- Paid parental leave
13d
Graphics Specialist II (30082952)
Altria —Richmond, VA
- $80,800 - $118,750 a year
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
- Profit sharing
- Paid parental leave
Catering Services Supervisor - Altria Client Services Headquarters
Aramark —Richmond, VA
- $18 - $22 an hour
- Basic math
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
6d
Grill Cook - Altria Client Services CRT
Aramark —Richmond, VA
- $16 - $18 an hour
- Basic math
- Fair chance
- Guest services
- Disability insurance
- Health insurance
11h
Senior Manager, Growth Marketing
Altria —Richmond, VA
- $132,500 - $202,100 a year
- Remote
- Presentation skills
- Agile
- Senior level
- Profit sharing
- Paid parental leave
Growth Product Manager
Altria —Richmond, VA
- $119,600 - $173,450 a year
- Remote
- Master's degree
- 8 years
- Bachelor's degree
- Profit sharing
- Paid parental leave
Senior Manager, Growth Strategy
Altria —Richmond, VA
- $132,500 - $202,100 a year
- Remote
- Finance
- Bachelor's degree
- Agile
- Profit sharing
- Paid parental leave
Manager, Growth Insights & Foresights
Altria —Richmond, VA
- $119,600 - $173,450 a year
- Remote
- Management
- Mentoring
- Senior level
- Profit sharing
- Paid parental leave
Senior Financial Analyst
Altria —Richmond, VA
- $91,500 - $132,750 a year
- Remote
- Oracle
- CPA
- Research
- Profit sharing
- Paid parental leave
7d
Senior Manager, Business Relationship Management - Growth, Strategy, & International
Altria —Richmond, VA
- $132,500 - $202,100 a year
- Remote
- Computer Science
- PMP
- Customer service
- Profit sharing
- Paid parental leave
14d
Director of Enterprise Architecture
Altria —Richmond, VA
- Remote
- Computer Science
- 5 years
- Continuous improvement
- Vision insurance
Scientist II - Product Development
Altria —Richmond, VA
- $80,800 - $118,750 a year
- Mid-level
- Bachelor's degree
- Continuous improvement
- Profit sharing
- Paid parental leave
7d
Head of Flavor & Sensory
Altria —Richmond, VA
- $174,700 - $305,650 a year
- 11+ years
- Master's degree
- Bachelor's degree
- Profit sharing
- Paid parental leave
Senior Manager, Business Relationship Management - Innovation
Altria —Richmond, VA
- $132,500 - $202,100 a year
- Hybrid work
- Computer Science
- PMP
- Engineering
- Profit sharing
- Paid parental leave
14d
Counsel, U.S. Operations
Philip Morris International U.S. —Stamford, CT
- $176,000 - $220,000 a year
- Full-time
- Writing skills
- Public speaking
- Office
- Commuter assistance
- Health insurance
Financial Planning & Analysis - Associate Manager
Altria —Richmond, VA
- $104,900 - $152,150 a year
- Hybrid work
- CPA
- 5 years
- Finance
- Profit sharing
- Paid parental leave
12d
Manager, Platform Architecture
Altria —Richmond, VA
- $137,500 - $199,450 a year
- Hybrid work
- Azure
- Computer Science
- DevOps
- Profit sharing
- Paid parental leave
1d

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IT Site Support Manager

Altria -
Hopkinsville, KY

Apply Now

Job Details

$119,600 - $173,450 a year
12 days ago

Benefits

Profit sharing
Paid parental leave
Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Loan assistance

Qualifications

Vendor relationship building
BlueYonder (JDA)
Managing technical support teams
Computer science
Systems integration
Project development phase management
Performance improvement leadership
ITIL Certification
Defect resolution root cause analysis
Bachelor's degree in information technology
Computer Science
Operations management
Team leadership
Operational management
Improving system uptime or availability
8 years
System maintenance
Change management
Manufacturing facility experience
Team development
Bachelor's degree
Production management software
Computer hardware
System testing
Incident management operations support
Hardware support
Vendor performance improvement
Vendor relationship management
Vendor communication
Leading team collaboration initiatives

Full Job Description

Job Description

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applying with LinkedIn

Job Title: IT Site Support Manager
Req Id: 3037
Work Model: On-Site
Company: Altria Client Services
State/Province: Kentucky

Job Description:
Are you ready to lead the technology operations that keep manufacturing running around the clock? In this role, you'll drive reliable IT support for vital production systems, lead high-performing teams, strengthen operational resilience, and ensure technology enables safe, efficient, and uninterrupted manufacturing performance. You'll partner across plant operations, engineering, and technology teams to solve complex challenges, improve service delivery, and advance continuous improvement initiatives that directly impact business results.

We are seeking an IT Site Support Manager who will lead IT operations at our Hopkinsville, KY manufacturing facility. This role is accountable for end-to-end site IT support within a 24/7 production environment, ensuring high system availability, rapid issue resolution, and strong alignment between technology capabilities and manufacturing priorities. The position serves as a critical partner to plant leadership while leading all aspects of manufacturing systems, end-user support, infrastructure services, project execution, and team performance.

What you will be doing:
Leading site IT operations: Owning IT services supporting plant operations, including production control systems, scheduling platforms, shop-floor applications, and user-facing technologies.
Ensuring manufacturing system reliability: Maintaining the availability and performance of critical production systems, including Blue Yonder, TrakSYS, and related manufacturing technologies.
Partnering with plant leadership: Aligning IT priorities with production objectives, operational needs, and key performance indicators.
Driving incident response and operational support: Leading blocking issue solving, diagnosing core problems, and delivering solutions for production-impacting issues.
Advancing continuous improvement: Identifying and implementing opportunities to improve service reliability, support processes, user experience, and operational efficiency.
Leading all aspects of infrastructure and end-user technologies: Ensuring reliable support for networks, hardware, audiovisual systems, and end-user devices across the site.
Leading system maintenance and modernization efforts: Coordinating upgrades, patches, deployments, and technology enhancements while minimizing production disruption.
Delivering manufacturing technology projects: Leading implementations, integrations, testing, organizational change, and deployment activities that support business objectives.
Leading and developing support teams: Establishing clear priorities, accountability, coverage models, and service expectations within a 24/7 manufacturing environment.
Handling vendor partnerships: Ensuring service quality, performance standards, and service-level commitments are consistently achieved.

We want you to have:
Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent experience will also be considered.
8+ years of IT support experience, including leadership responsibility within manufacturing, industrial, or production environments.
Experience supporting Manufacturing Execution Systems (MES), Manufacturing Operations Management (MOM) platforms, and shop-floor applications.
Experience working with Blue Yonder, TrakSYS, or similar manufacturing systems in a production environment.
Knowledge of manufacturing operations, production processes, and IT/OT integration concepts.
Shown success leading incident management, root cause analysis, and resolution of complex technical issues.
Proven communication skills with the ability to translate technical concepts into business impact and influence collaborators.
Experience leading teams, vendors, and opposing priorities within a fast-paced operational environment.
Knowledge of IT service management practices and tools, including platforms such as ServiceNow.
Experience with Lean Manufacturing, Kaizen, continuous improvement methodologies, and/or relevant IT certifications such as ITIL, CompTIA, or Microsoft certifications.

The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $119,600.00 - $173,450.00.

Why You’ll Love Building Your Career at Altria

At Altria, we believe a great career starts with feeling supported — both at work and in life. Here’s what you’ll find here:

Work where life works for you — with flexible and remote options that fit your world, not the other way around.
Own your time — start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully
A place where you belong — where your ideas are welcomed, your growth is encouraged, and your impact is real
Get recognized for your work – annual merit increases and performance bonus
A future you can count on — 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary
Help with your goals — get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends
Support for what matters most — comprehensive medical, dental, and vision coverage for you and your family
Celebrating your milestones — paid parental and bonding leave for life’s biggest moments.
Wellness that goes beyond work — programs that care for your whole well-being at whatever stage you are in your life
A culture that gives back — paid volunteer days and a shared commitment to making a difference

At Altria, we offer more than benefits — we offer a career that fits your life, rewards your ambition, and celebrates your impact.

This position is not eligible for sponsorship.

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Altria is a Fortune 500 company that has a leading portfolio of products for U.S. adult tobacco and nicotine consumers 21+. For decades we’ve been leaders in the tobacco industry, but the industry is evolving - and so are we. Our Vision is Moving Beyond Smoking™.

At Altria, we celebrate the power of diverse teams working together to shape our future. Each Altria company is an equal opportunity employer. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with conviction records, a fair chance at employment. Join us as we work together to shape a better future for adult tobacco consumers, our employees, and our shareholders.

Altria is the parent company of Philip Morris USA, John Middleton, U.S. Smokeless Tobacco, Helix Innovations, and NJOY. Altria complements its tobacco portfolio with equity investments in Anheuser-Busch InBev and Cronos Group.

Apply Now

Refine Your Search

Altria Client Services jobs

IT Site Support Manager

Adobe Product Manager

Principal Flavorist

Regulatory & Quality Project Lead

Graphics Specialist II (30082952)

Catering Services Supervisor - Altria Client Services Headquarters

Grill Cook - Altria Client Services CRT

Senior Manager, Growth Marketing

Growth Product Manager

Senior Manager, Growth Strategy

Manager, Growth Insights & Foresights

Senior Financial Analyst

Senior Manager, Business Relationship Management - Growth, Strategy, & International

Director of Enterprise Architecture

Scientist II - Product Development

Head of Flavor & Sensory

Senior Manager, Business Relationship Management - Innovation

Counsel, U.S. Operations

Financial Planning & Analysis - Associate Manager

Manager, Platform Architecture

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