Top 865 Analyst Applications Support Jobs

Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
Quick Apply
Production Support Analyst – ACH Payments
Finzly —Remote
- Night shift
- Remote
- 7 years
- SQL
- Analysis skills
Business Analyst
Technology Crest Corporation —Remote
- From $85 an hour
- Full-time
- Remote
- Bachelor's degree
- SharePoint
- Training & development
Quick Apply
IT Analyst
FSi Strategies —Tysons, VA
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Digital Tech Support Analyst
Caterpillar —Chicago, IL
- $99,840 - $133,810 a year
- Full-time
- Computer Science
- Pass drug screening
- Research
- Health savings account
- Paid holidays
Application Support Analyst
Star Source Consulting —Norwood, OH
- On call
- Computer science
- Computer Science
- SQL
- Paid holidays
- 401(k)
Quick Apply
Entry Level Support or Quality Assurance Analyst
Acumen Solutions, Inc —Cleveland, OH
- Office
- Bachelor's degree
- US work authorization
Quick Apply
Application & Database Support Analyst
Dexter —Elkhart, IN
- Full-time
- Remote
- Mid-level
- Analysis skills
- 2 years
Quick Apply
Applications Support Analyst (Tier 2)
CyberLinx Solutions LLC —Leonardtown, MD
- Full-time
- Mid-level
Quick Apply
Programmer Analyst - Application Support
Fresh Express —Windermere, FL
- Full-time
- Computer Science
- Mid-level
- 3 years
- Dental insurance
- 401(k)
Quick Apply
Help Desk / Service Desk Analyst I -4P/663
4P Consulting Inc. —Atlanta, GA
- Full-time
- Office
- Analysis skills
- Communication skills
Quick Apply
Applications Analyst - Biomedical Device Integration (BMDI) Support Analyst - Onsite
Northwell Health —Melville, NY
- $66,300 - $108,311 a year
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Applications Support Analyst
Cathay Bank —Rosemead, CA
- $36.05 - $43.27 an hour
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Health savings account
- Disability insurance
Quick Apply
Advanced Application Analyst - Press Ganey & Corporate Application Support
Lee Health —Fort Myers, FL
- $43.59 - $56.66 an hour
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
Application Support Analyst I (Full-Time)
Hudson Headwaters Health Network —Queensbury, NY
- $31.25 an hour
- Full-time
- Bachelor's degree
- Organizational skills
- Business
Quick Apply
Desktop Support Analyst
Control Technologies, Inc. —Manchester, NH
- $60,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Data Analyst - Production Support (DWH Ops)
SHIRO Technologies Inc —Addison, TX
- Contract
- Computer Science
- Bachelor of Science
- Mid-level
Quick Apply
Incidents Business Analyst
Katalyst Healthcares & Life Sciences —Morristown, NJ
- Contract
- 6 years
- Data analysis skills
- Microsoft Office
Quick Apply
Application Support Analyst
absiusa —Hartford, CT
- $1 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- Driver's License
- Travel
Quick Apply
Technology Support Analyst
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates —Washington, DC
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
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Application Support Analyst I (Remote Position)

Omnigo Software LLC -
St. Louis, MO

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Job Details

Full-time

Qualifications

Report preparation
Customer communication
Technical documentation
Windows
High school diploma or GED
Firewall
Network switching
IP networking
Network routing
Windows Server administration

Full Job Description

Position Summary:

The Application Support Analyst position is a client-centric role, dedicated to providing comprehensive support and resolving challenges related to a diverse range of technical issues. We are seeking a highly motivated individual who possesses a fervent passion for technology, coupled with an unwavering commitment to deepening their understanding of our product suite. The successful candidate will excel in a dynamic environment, offering solutions to complex customer issues, responding to inquiries about application functionalities, and overseeing the customization of reports and other technical services. This role requires the provision of exceptional customer service, ensuring client satisfaction and fostering positive relationships.

Key Responsibilities:

Direct engagement with clients to troubleshoot and resolve application-related issues that are of moderate complexity, including service disruptions, and to assist with application updates and maintenance operations.
Exercise discretion in the efficient resolution of issues to ensure client satisfaction, minimize downtime, and prevent budget overruns.
Appropriately field or escalate incoming queries to ensure rapid and effective resolution.
Gather comprehensive details to accurately categorize requests, facilitating the determination of the most effective resolution strategy.
Apply professional judgment in the analysis of issues, aiming to resolve hardware/software challenges via telephone support or determining the necessary level of maintenance to address the problem effectively.
Offer guidance on hardware specifications and basic software configurations, including instruction on fundamental features, user permissions, system configurations, and overall functionality.
Maintain open and continuous communication with clients, providing regular updates on the status of their issues until resolution.
Troubleshoot and resolve issues related to the maintenance and configuration of specific business applications and their supporting systems, including interfaces, databases, and other application components, both in cloud-based and on-premises environments.
Contribute to the after-hours on-call rotation, ensuring that critical support is available outside of standard business hours. Docusign.

Requirements:

High school diploma required; 2-to-4-year college degree preferred. Pertinent experience can be substituted for a degree.
Excellent verbal and written communication skills, including the ability to create organized and informative reports, as well as comprehensive accurate documentation.
Demonstrated focus on customer service and satisfaction.
Ability to analyze and solve problems both individually and as a team.
Strong understanding of MS Windows Desktop and Server operating systems along with TCP/IP, routing, switching, firewalls, DNS and DHCP.
Positive and friendly demeanor

EOE/M/F/Disabled/Vet

This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

Quick Apply

Refine Your Search

Analyst Applications Support jobs

Application Support Analyst I (Remote Position)

Production Support Analyst – ACH Payments

Business Analyst

IT Analyst

Digital Tech Support Analyst

Application Support Analyst

Entry Level Support or Quality Assurance Analyst

Application & Database Support Analyst

Applications Support Analyst (Tier 2)

Programmer Analyst - Application Support

Help Desk / Service Desk Analyst I -4P/663

Applications Analyst - Biomedical Device Integration (BMDI) Support Analyst - Onsite

Applications Support Analyst

Advanced Application Analyst - Press Ganey & Corporate Application Support

Application Support Analyst I (Full-Time)

Desktop Support Analyst

Data Analyst - Production Support (DWH Ops)

Incidents Business Analyst

Application Support Analyst

Technology Support Analyst

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