Top 20 Analyst Applications Support Jobs in Atlanta, GA

Support Analyst - Integrations & Analytics
CrunchTime —Atlanta, GA
- $65,000 - $80,625 a year
- Full-time
- Mid-level
- SQL
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Help Desk / Service Desk Analyst I -4P/663
4P Consulting Inc. —Atlanta, GA
- Full-time
- Office
- Analysis skills
- Communication skills
Quick Apply
Application Support Analyst
DPR Construction —Atlanta, GA
- Overtime
- Computer science
- Computer Science
- Mid-level
Workday Recruiting & Learning Analyst
INSPYR Solutions —Atlanta, GA
- $130,000 - $135,000 a year
- Hybrid work
- 5 years
- Organizational skills
- Senior level
Quick Apply
Application Support Analyst III- 4P/667
4P Consulting Inc. —Atlanta, GA
- Full-time
- Mid-level
- 3 years
- SQL
Quick Apply
Database Analyst / Programmer
SYNOVAS, LLC —Fayetteville, GA
- Full-time
- Computer Science
- Mid-level
- 3 years
Quick Apply
Senior Yardi Application Support Analyst
AIR Communities —Atlanta, GA
- $95,000 - $105,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Quick Apply
Night Shift Network Operations Centre (NOC) Analyst
Arctiq —Duluth, GA
- Full-time
- Hybrid work
- Azure
- Mid-level
- Windows
Quick Apply
Senior Applications Analyst (Oracle Cloud ERP)
Delta Dental —Alpharetta, GA
- $81,305 - $176,043 a year
- Full-time
- Hybrid work
- Background check
- Oracle
- Office
- Paid holidays
- Health insurance
GIS Analyst 2
4P Consulting Inc. —Atlanta, GA
- Full-time
- Computer Science
- Writing skills
- Mid-level
Quick Apply
Enterprise Architecture (EA) Data Analyst
RiVi Consulting Group —Atlanta, GA
- Remote
- Microsoft Access
- Computer Science
- Mid-level
Senior Data Analyst - Public Safety
Gwinnett County —Gwinnett County, GA
- $85,311 - $99,174 a year
- Weekends as needed
- Computer Science
- SQL
- Driver's License
- Wellness program
- Health savings account
Blue Yonder Technical Analyst
Capgemini —Atlanta, GA
- $67,500 - $127,510 a year
- Full-time
- Azure
- AWS
- Mentoring
- Paid holidays
- Disability insurance
12d
Senior Associate – Epic Clinical Analyst
RSM —Atlanta, GA
- $85,100 - $161,700 a year
- Full-time
- Office
- Bachelor's degree
- Travel
Epic Certified Willow Home Infusion Analyst 6340181
Accenture —Atlanta, GA
- $52 - $56 an hour
- Full-time
- System design
- HIPAA
- Mid-level
- Disability insurance
- Health insurance
Senior Compensation Analyst
Smurfit Westrock —Atlanta, GA
- Full-time
- Mid-level
- Office
- 3 years
Sales Operations Analyst
REPAY —Atlanta, GA
- Full-time
- Mid-level
- Finance
- SQL
- Employee stock purchase plan
- Disability insurance
Sr. Financial Analyst
Rheem Manufacturing —Atlanta, GA
- Full-time
- Customer service
- 5 years
- Writing skills

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Support Analyst - Integrations & Analytics

CrunchTime -
Atlanta, GA

Apply Now

Job Details

Full-time
$65,000 - $80,625 a year

Benefits

Commuter assistance
Paid parental leave
Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Gym membership
Life insurance

Qualifications

Phone communication
Zoom
SQL
Video conferences (communication methods)
Query management
POS systems

Full Job Description

Crunchtime helps multi-unit restaurants operate every location like their best one. Trusted by 850+ brands across 150,000+ locations worldwide, Crunchtime connects the full operations management lifecycle across inventory management, labor and scheduling, kitchen management, and operations execution, in the industry’s only complete, AI-powered suite. Top operators, including Jersey Mike’s, Five Guys, Smoothie King, Wingstop, and Chili’s, rely on Crunchtime to achieve profitability and deliver great guest experiences every day in every store. To learn more, visit Crunchtime.com.

About the role

As a Customer Support Analyst, you will be a key part of making sure that we can keep delivering high-quality support to our customers. You will be able to explore new technology and develop processes to help other team members, grow within our company and make a huge impact from day one.

What you’ll do as a Technical Customer Support Analyst

Help customers solve problems in the CrunchTime platform
Use internal tools to troubleshoot trouble tickets
Analyze data discrepancies between multiple tools to confirm accuracy based on customer inquiries and reassure the customer that data displayed is accurate.
Collaborate with a global team to deliver the ultimate customer experience
Support Sales/Success teams with account management and technical support
Be a voice of the customer, helping our product and engineering teams better understand our customers' needs
Sympathize with the customer’s situation and take pride in finding them a resolution on tickets submitted.

What we’re looking for

1-2 years of remote application support experience
2-4 years of customer-facing experience in any industry, but hospitality industry is preferable.
Excellent interpersonal and communication skills (written and verbal)
Bachelors Degree
Able to work in a fast paced environment with multiple competing priorities
Ability to prioritize tasks independently based on understanding business impact for the customer
Some SQL knowledge and ability to write/execute multi-table queries
Prior experience with POS systems i.e. Toast, Aloha, Brink and/or Simphony

Nice to haves

1-2 years of remote application support experience
2-4 years of customer-facing experience in any industry, but hospitality industry is preferable.
Excellent interpersonal and communication skills (written and verbal)
Bachelors Degree
Able to work in a fast paced environment with multiple competing priorities
Ability to prioritize tasks independently based on understanding business impact for the customer
Some SQL knowledge and ability to write/execute multi-table queries
Prior experience with POS systems i.e. Toast, Aloha, Brink and/or Simphony

What you’ll get

Great mission-driven team members from diverse backgrounds with a strong company culture
Competitive pay
Flexible PTO
Paid company holidays
Yearly team off-sites
Medical, dental, and vision benefits (FSA, HSA & HRA options)
Basic & Voluntary Life Insurance
401k employer match
Wellness benefits
Commuter benefits
Work in an open environment on solutions that are reshaping the way businesses operate
Fun team events
Ability to have a big impact
10 weeks of paid parental leave
Fitness reimbursement
Learning & development funds

Essential Physical & Mental Requirements

Prolonged periods of sitting at a desk
Prolonged periods of typing and working at a computer
Ability to listen and speak over the phone or Zoom calls
High level of mental concentration and focus

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation

The annual base compensation range for this position is $65,000 - $75,000. The reasonably estimated total cash compensation (base + variable) range for this full-time position will be $69,875 - $80,625.

Actual compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualifications, education, experience, and location. Crunchtime has a location-based compensation system, so someone doing the same job in a different city might have a different pay range.

Accessibility Accommodation Statement

Crunchtime complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

Equal Employment Opportunity Statement

At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.

We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.

Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.

Apply Now

Refine Your Search

Analyst Applications Support jobs in Atlanta, GA

Support Analyst - Integrations & Analytics

Help Desk / Service Desk Analyst I -4P/663

Application Support Analyst

Workday Recruiting & Learning Analyst

Application Support Analyst III- 4P/667

Database Analyst / Programmer

Senior Yardi Application Support Analyst

Night Shift Network Operations Centre (NOC) Analyst

Senior Applications Analyst (Oracle Cloud ERP)

GIS Analyst 2

Enterprise Architecture (EA) Data Analyst

Senior Data Analyst - Public Safety

Blue Yonder Technical Analyst

Senior Associate – Epic Clinical Analyst

Epic Certified Willow Home Infusion Analyst 6340181

Senior Compensation Analyst

Sales Operations Analyst

Sr. Financial Analyst