Top 35924 Analyst Business Operations Jobs

Business Operations Analyst II
FICO —Remote
- $70,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
- Opportunities for advancement
Pharmacy Analyst - Business Optimization Strategist
SYSTEM West Virginia University Health System —Morgantown, WV
- Full-time
- Computer Science
- English
- Mid-level
Senior Business Analyst (Salesforce/Fonteva)
American Retirement Association —Arlington, VA
- $110,000 - $115,000 a year
- Full-time
- Hybrid work
- PMP
- Salesforce
- 3 years
- Profit sharing
- Health savings account
Quick Apply
Board Certified Behavior Analyst (BCBA)
Stride Autism Centers —Lincoln, NE
- $80,000 - $90,000 a year
- Full-time
- Background check
- Clinic experience
- Mid-level
- Continuing education credits
- Paid parental leave
Quick Apply
Analyst II - Product System Configuration
Inland Empire Health Plan —Rancho Cucamonga, CA
- $80,059.20 - $106,059.20 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Access
- Software troubleshooting
- Disability insurance
- Health insurance
Business Systems Analyst - Core
Capital Credit Union —De Pere, WI
- Hybrid work
- Mid-level
- Office
- Analysis skills
Quick Apply
IT Business Analyst
Trivium Packaging —Youngstown, OH
- Hybrid work
- Computer science
- Computer Science
- English
Senior Enterprise Analyst
Younger Optics —Torrance, CA
- $120,000 - $140,000 a year
- Full-time
- Hybrid work
- 5 years
- ERP systems
- System design
- Health insurance
- Dental insurance
Quick Apply
Manager, Investor Relations
StandardAero —Scottsdale, AZ
- Full-time
- No experience needed
- Office
- 3 years
- AD&D insurance
- Disability insurance
Resource Analyst/Paralegal II
Windsor Group LLC, is a Maryland based company providing professional services and business solutions to both federal government and commercial entities. This position is located in Washington, DC. —Anchorage, AK
- $29.40 an hour
- Full-time
- Computer literacy
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Board Certified Behavioral Analyst/BCBA
SpringHealth Behavioral Health and Integrated Care —Charlotte, NC
- Full-time
- Ability to lift 50 pounds
- Children
- Reliable transportation
Senior Business Central & Power BI Systems Analyst
San Diego —Solana Beach, CA
- $150,000 - $190,000 a year
- Extended hours
- Background check
- Computer Science
- System design
- Health insurance
- Dental insurance
Quick Apply
IT Business Analyst- ERP
SOPREMA —Wadsworth, OH
- Up to $120,000 a year
- Full-time
- Background check
- 5 years
- ERP systems
- Paid holidays
- Health insurance
Quick Apply
Cost Accountant / Financial Analyst
Sanmina Corporation —Addison, IL
- $80,000 - $120,000 a year
- 5 years
- Office
- Microsoft Office
- Paid holidays
- Disability insurance
Commercial Credit Officer
Savers Bank —Southbridge, MA
- $76,000 - $96,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
Clinical Director ABA Autism Clinic - Wkly pay & Benefits day 31!
Adapt for Life: Center for ABA Therapy and Autism —Plainfield, IN
- $90,000 - $95,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- 3 years
- Clinic
- Continuing education credits
- Paid holidays
Quick Apply
Board Certified Behavior Analyst (BCBA, LBA) - SIGN ON/RELOCATION $ (NP)
Highlights Healthcare —Newport, NC
- $95,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Continuing education credits
- COVID-19 protective measures
Quick Apply
BCBA Center Director
Little Champs ABA —Holladay, UT
- Full-time
- Background check
- HIPAA
- Clinic
- Continuing education credits
- Health insurance
Quick Apply
SAP Business Integrations Support Analyst
Kwik Trip —La Crosse, WI
- $30.13 - $45.20 an hour
- Full-time
- 18 years or older
- Mid-level
- Analysis skills
- Health insurance
- 401(k)
Quick Apply
SOC Analyst II with security clearance - Ft. Irwin, CA
Consolidated Networks Corporation (CNC) —Fort Irwin, CA
- $70,000 - $85,000 a year
- Full-time
- Writing skills
- Mid-level
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
Quick Apply

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Business Operations Analyst II

FICO -
Remote

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Job Details

Full-time
$70,000 - $110,000 a year

Benefits

Opportunities for advancement

Qualifications

Data-driven problem-solving
Stakeholder relationship building

Full Job Description

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

Join our team at FICO as a Business Operations Analyst, supporting our Customer Experience organization, where you'll play a pivotal role in enhancing the customer journey within our Platform Software business. At FICO, we are customer obsessed and established an organization of 1000 colleagues who support our customers. This role is the operational backbone of our CX organization, dedicated to helping us establish operational excellence. You'll collaborate closely with cross-functional teams to develop plans that prioritize customer satisfaction while achieving business objectives. In this role, you'll spend half of your time establishing the operational rhythm and reporting, a third of your time on analytics and insights, and the rest driving strategic initiatives. You'll be the go-to person for "how things work," the keeper of critical metrics, and a key partner in making data-informed decisions.

What You’ll Contribute

Cross-team collaboration: operational support for the Customer Success and Customer Support organizations, working collaboratively with members of these functions plus Sales, Finance, and other Operations teams.
Prioritize and orchestrate strategic initiatives that drive growth and improve business performance (e.g., improving resourcing capacity planning, streamlining the customer journey, improving tools and systems).
Develop content to support a global operating cadence: quarterly business reviews; talent and headcount reviews; customer health reviews; customer onboarding handoffs; etc.
Strategic planning including customer analysis; resource planning; compensation design; all while enabling Customer Success to achieve their targets.
Tracking KPIs and building reporting frameworks to enhance visibility, monitor organizational performance and provide senior leadership with actionable insights.
Ensuring data integrity and hygiene to enable reliable reporting and effective decision-making.
Helping teams problem solving to improve customer relationships and providing operational support to reduce noise that takes away from building healthy customer partnerships.
Capture customer feedback and identify new ways to streamline the customer journey.
Build relationships with key stakeholders to influence and improve the customer experience.

What We’re Seeking

Experience in business operations, analytics, program management, or related roles. Direct experience supporting Customer Success and/or Customer Support organizations in a B2B environment is a plus.
Strong analytical skills with advanced proficiency in Excel (pivot tables, complex formulas, data analysis).
Advanced PowerPoint skills with ability to create executive-ready presentations that translate complex challenges into clear, visually compelling narratives for diverse audiences.
Experience with CRM systems, particularly Salesforce and ServiceNow (or willingness to become an expert quickly).
Proven project management abilities with track record of driving cross-functional initiatives to completion.
Excellent communication skills - ability to translate complex data into clear narratives for diverse audiences from frontline teams to executives.
Demonstrated ability to build structure in ambiguous environments - you're comfortable working through ambiguity. Flexible, adaptable, and able to respond to shifting and competing priorities.
Collaborative mindset with ability to influence without authority and build trust across teams.
Change management expertise with ability to guide teams through organizational transitions, including stakeholder engagement, communication planning, and adoption strategies that drive sustainable transformation.
You're the right fit if you:
Think strategically but execute tactically - can zoom out to see the big picture and zoom in to fix the details.
Build clarity from complexity - Ambiguity doesn't intimidate you; you're energized by creating structure and process.
Are customer-obsessed - genuinely care about improving customer experiences and can see how operational excellence connects to customer satisfaction.
Take ownership - When you commit to something, it gets done correctly and on time. You follow through and keep others accountable as well.
Communicate effectively - can present to executives, collaborate with peers, and explain technical concepts to non-technical audiences.
Navigate change with empathy and pragmatism - You understand that change is hard and know how to bring people along the journey, addressing concerns while maintaining momentum toward the goal.
Stay calm under pressure - can manage competing priorities, tight deadlines, and shifting circumstances without losing quality or composure.
Are curious and detail-oriented - ask "why" and dig into the data to find the real story.
Work well across time zones and cultures - flexible and considerate when collaborating with global teams.
Bachelor's degree in Business, Analytics, Communications, or related field (or equivalent practical experience).

Our Offer to You

An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
The targeted base pay range for this role is: $70,000 to $110,000 with this range reflecting differences in candidate knowledge, skills and experience.

#LI-CG1

#LI-REMOTE

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.
Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy

Apply Now

Refine Your Search

Analyst Business Operations jobs

Business Operations Analyst II

Pharmacy Analyst - Business Optimization Strategist

Senior Business Analyst (Salesforce/Fonteva)

Board Certified Behavior Analyst (BCBA)

Analyst II - Product System Configuration

Business Systems Analyst - Core

IT Business Analyst

Senior Enterprise Analyst

Manager, Investor Relations

Resource Analyst/Paralegal II

Board Certified Behavioral Analyst/BCBA

Senior Business Central & Power BI Systems Analyst

IT Business Analyst- ERP

Cost Accountant / Financial Analyst

Commercial Credit Officer

Clinical Director ABA Autism Clinic - Wkly pay & Benefits day 31!

Board Certified Behavior Analyst (BCBA, LBA) - SIGN ON/RELOCATION $ (NP)

BCBA Center Director

SAP Business Integrations Support Analyst

SOC Analyst II with security clearance - Ft. Irwin, CA

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