Top 12172 Analyst Customer Care Jobs

Benefit Configuration Analyst
MetroPlusHealth —New York, NY
- $85,000 - $95,000 a year
- Hybrid work
- 5 years
- Bachelor's degree
- Senior level
Quick Apply
Customer Care Center Analyst Level I
PassTime —Remote
- $21.50 - $23.00 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Success Operations Analyst
OpenSesame —Remote
- $110,000 - $120,000 a year
- Remote
- Mid-level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Jr. Business Analyst
Planned Systems International, Inc. —Remote
- Full-time
- Remote
- Background check
- Microsoft Outlook
- PMP
- AD&D insurance
- Disability insurance
Sr. Business Analyst
Planned Systems International, Inc. —Remote
- Full-time
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Disability insurance
Health and Annuity Customer Care Analyst II
Mutual of Omaha —Remote
- $21 an hour
- Email
- Remote
- Mid-level
- Analysis skills
- Paid holidays
- 401(k)
9d
Administrative Analyst (Remote)
American Specialty Health Incorporated —Remote
- $16.36 - $17.00 an hour
- Full-time
- Remote
- Microsoft Word
- Mid-level
- Administrative experience
- Work from home
Customer Support Analyst, Tier 1
Agfa —Remote
- Remote
- Computer Science
- Mid-level
- Windows
Technical Analyst (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $64,944 - $128,986 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- Analysis skills
- 401(k)
Quick Apply
Business Analyst - Tarzana
INFINITY AIR INC —Tarzana, CA
- $23 - $28 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
Support Operations Coordinator - US Remote
PerfectServe —Remote
- $65,000 a year
- Weekends as needed
- Remote
- Mid-level
- Leadership
- 2 years
- Paid holidays
- Disability insurance
Quick Apply
Functional Analyst I (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $47,448 - $94,237 a year
- Full-time
- Remote
- Research
- Mid-level
- Analysis skills
- 401(k)
Quick Apply
Regulatory Compliance Analyst (Remote) - Privacy
CareFirst BlueCross BlueShield —Baltimore, MD
- $54,864 - $108,966 a year
- Online Application
- Remote
- Research
- Mid-level
- Bachelor's degree
- 401(k)
Quick Apply
Business Systems Analyst – Order to Cash (OTC)
Ocean Spray Cranberries, Inc. —Middleboro, MA
- $71,500 - $98,340 a year
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Tier 1 Support Specialist - US Remote
PerfectServe —Remote
- $19 an hour
- Weekends as needed
- Remote
- English
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
12d
Insights Analyst
Quid —Remote
- $85,000 - $95,000 a year
- Full-time
- Remote
- Mid-level
- Business development experience
- Bachelor's degree
- Wellness program
- Paid parental leave
Quick Apply
Sales Operations & Business Systems Analyst
BERJE INCORPORATED —Carteret, NJ
- $90,000 - $98,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Payment Policy Analyst (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $58,320 - $115,830 a year
- Full-time
- Remote
- Nursing
- Microsoft Excel
- Mid-level
- 401(k)
Quick Apply
Business Operations Analyst II
FICO —Remote
- $70,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
- Opportunities for advancement
Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT —Remote
- $15.50 - $16.50 an hour
- 8 hour shift
- Remote
- English
- High school diploma or GED
- Older adults
Quick Apply

I want to receive the latest job alert for Analyst Customer Care

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Analyst Customer Care jobs near

Benefit Configuration Analyst

MetroPlusHealth -
New York, NY

Quick Apply

Job Details

$85,000 - $95,000 a year

Qualifications

Configuration management
Medical claims processing software

Full Job Description

Position Overview

The Benefit Configuration Analyst will be responsible for constructing the Claims Processing Systems to process new enrollments. Experienced candidates must demonstrate working understanding of claims processing systems and
working knowledge of the health care industry.

Scope of Role & Responsibilities

Configure MHP’s core systems to meet regulatory requirements and business needs.
Meet with business areas to gather configuration requirements.
Create and maintain Core Systems user guide related to configuration changes.
Create and maintain Core Systems user guide related to configuration changes.
Test system modifications and configuration changes.
Analyze business process to improve efficiencies.
Create templates on benefits to track current configuration.
Ensure system processes and services are aligned with the department’s need.
Analyze the system to ensure claims are processed correctly to prevent the company from liabilities.
Collaborate with MetroPlusHealth system consultants to correct errors, rectify omissions, and investigate questionable issues.
Identify potential system problems for claims resolution.
Analyze business processes, gather the requirements, and document the requirements in line with the strategic initiative
Review test cases making sure they are in accordance with requirements and assist the overall testing process.
Conduct ongoing reviews of systems and processes to ensure accurate and optimum setup for claims.
Attend meetings with managers regarding process plans, functionality, and business processes.
Receive, coordinate, and manage requests for Systems Modifications
Maintain and track open issues and coordinate releasing testing
Document policies and procedures
Ability to run reports utilizing sequel
Monitor and Manage Core Systems performance
Respond to escalated issues from various MetroPlusHealth Departments.
Perform and assist with any other functions as required by the Director of Core Systems Operations

Required Education, Training & Professional Experience

A Baccalaureate Degree from an accredited college or university; and
Five (5) years of progressive, responsible experience in configuration for data processing, computer systems and applications; or
A satisfactory equivalent combination of training, education and experience.

Professional Competencies

Integrity and Trust
Customer Focus
Functional/Technical skills
Written/Oral Communication

#LI-Hybrid

#MHP50

Quick Apply

Refine Your Search

Analyst Customer Care jobs

Benefit Configuration Analyst

Customer Care Center Analyst Level I

Customer Success Operations Analyst

Jr. Business Analyst

Sr. Business Analyst

Health and Annuity Customer Care Analyst II

Administrative Analyst (Remote)

Customer Support Analyst, Tier 1

Technical Analyst (Remote)

Business Analyst - Tarzana

Support Operations Coordinator - US Remote

Functional Analyst I (Remote)

Regulatory Compliance Analyst (Remote) - Privacy

Business Systems Analyst – Order to Cash (OTC)

Tier 1 Support Specialist - US Remote

Insights Analyst

Sales Operations & Business Systems Analyst

Payment Policy Analyst (Remote)

Business Operations Analyst II

Seasonal (Temporary) Customer Service Call Center Agent

I want to receive the latest job alert for Analyst Customer Care

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected