Top 265 Analyst Ii Help Desk Jobs

Help Desk Analyst
Geospatial and Cloud Analytics (GCA) —Quantico, VA
- $44,000 - $56,000 a year
- Full-time
- Mid-level
- Windows
- In-person
- AD&D insurance
- Paid holidays
Quick Apply
Help Desk Analyst
VivSoft Technologies —Remote
- Full-time
- Remote
- Computer Science
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
3d
Help Desk Analyst II
Pantherx Specialty LLC —Collierville, TN
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
10d
Help Desk Analyst
MDW Associates —Huntsville, AL
- Full-time
- Mid-level
- Finance
- Bachelor's degree
- Disability insurance
- Dental insurance
Quick Apply
Tier 1 Help Desk Analyst
Apavo Corporation —Arlington, VA
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Help Desk Specialist
Evanhoe and Associates —Remote
- $39,000 - $54,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- High school diploma or GED
- Commuter assistance
- Health savings account
7d
Inventory Analyst II
Parker Management —Savannah, GA
- Full-time
- Basic math
- Mid-level
- Office
Field Auto Appraiser - North Carolina
National General —Winston-Salem, NC
- $21.20 - $50.24 an hour
- Online Application
- Customer service
- Mid-level
- Analysis skills
- Work from home
Auto Claims Adjuster
National General —New York, NY
- $50,000 - $117,700 a year
- Online Application
- Mid-level
- Case management
- US work authorization
- Work from home
17h
Help Desk Analyst
Geospatial And Cloud Analytics Inc —Quantico, VA
- $42,000 - $50,000 a year
- Full-time
- Mid-level
- Windows
- AD&D insurance
- Paid holidays
Quick Apply
Help Desk Support Technician, Tier II (Stamford, CT)
BCS365 —Stamford, CT
- $30.37 - $37.39 an hour
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Help Desk Support Analyst (Associate-Level)
Link Solutions, Inc. —Frederick, MD
- Full-time
- Office
- Windows
- Organizational skills
- Paid holidays
- Disability insurance
Tier II Help Desk
KeenLogic —Alexandria, VA
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
IT Service Desk Analyst II 11a - 7p
Greater Baltimore Medical Center, Inc. —Baltimore, MD
- $58,488.99 - $93,582.39 a year
- Weekends as needed
- Mid-level
- Office
- Windows
Quick Apply
13d
A313-two Help Desk Analysts, 12312422 and 12209532
FHR —Denver, CO
- $22 - $27 an hour
- Call employer
- Remote
- Typing
- Communication skills
- Entry level
Quick Apply
Help Desk Analyst II
Sentar —Shaw AFB, SC
- Monday to Friday
- Mid-level
- In-person
- 2 years
- Disability insurance
- Dental insurance
IT Service Desk Analyst II
Singer Equipment Company —Belcamp, MD
- $24 - $27 an hour
- Full-time
- English
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
10d
Firmwide Service Desk Analyst II (10am-6pm CT)
Kirkland and Ellis —Chicago, IL
- $73,000 - $79,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- Residential
- Health insurance
- Paid time off
Part-Time Help Desk Technician
Koniag Government Services —Arlington, VA
- $28 - $32 an hour
- Part-time
- Mid-level
- Commercial
Help Desk Analyst II (On-site) - Contract
Windward Risk Managers —Boca Raton, FL
- Full-time
- Mid-level
- Office
- Windows
13d

I want to receive the latest job alert for Analyst Ii Help Desk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Help Desk Analyst

Geospatial and Cloud Analytics (GCA)
Quantico, VA

Quick Apply

Job Details

Full-time
$44,000 - $56,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Bereavement leave
Referral program

Qualifications

Desktop computer repair
Hardware maintenance
Secret Clearance
Windows
Computer hardware
Desktop (troubleshooting support)
DoD 8570
Desktop administration
CompTIA Security+
Hardware diagnostics
IAT Level II

Full Job Description

Geospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our client located in Quantico, VA. The ideal candidate will have extensive experience in applying best practices to service delivery in a similar, large enterprise environment and a track record of meeting or exceeding contractual service level agreements.

This position offers great growth opportunities to other IT fields, such as Security Operations, Information Assurance, System Administration, Network engineering, and Unified Communications.

Responsibilities:

- Provide technical support and troubleshooting assistance to end-users
- Initiate and resolves service request/problem incidents
- Install, configure, and maintain computer hardware and software
- Assist with the setup and maintenance of user accounts and permissions
- Works with system administrators and developers to ensure services/incidents are completed
- Document all support activities and resolutions in the ticketing system
- Follow standard operating procedures for incident management and escalation
- Provides an outstanding customer service experience in a variety of circumstances across all organizational levels

Requirements:

- Proven experience as a Help Desk Analyst or Customer Service Support
- Strong knowledge of Windows operating systems and desktop support
- Ability to diagnose and resolve hardware and software issues
- Excellent problem-solving skills and attention to detail
- Active Directory experience preferred
- DoD 8570 - IAT Level II (GSEC, Security+ CE, SSCP, or CCNA-Security)
- Top Secret clearance is required to start with SCI-level adjudication; TS/SCI preferred

GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package.

Competitive Compensation
Paid Time off includes 10 federal holidays and 15 additional days.
Bereavement Leave
Parental Leave
PTO Cash out
Company Paid STD and LTD
Life and AD&D Insurance
Medical, Prescription, Dental, and Vision Coverage
401k Savings and company match
Employee referral program

If you are a motivated individual with a passion for providing technical support, we want to hear from you! Join our team as a Help Desk Analyst and help us ensure smooth operations for our end-users. We offer competitive compensation, professional development opportunities, and a supportive work environment. Apply now to take the next step in your IT career!

Job Type: Full-time

Projected Total Compensation: $44,000.00 - $56,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

IT: 2 years (Required)

License/Certification:

CompTIA Security+ (Required)

Security clearance:

Secret (Required)

Work Location: In person

Quick Apply

Refine Your Search

Analyst Ii Help Desk jobs

Help Desk Analyst

Help Desk Analyst

Help Desk Analyst II

Help Desk Analyst

Tier 1 Help Desk Analyst

Help Desk Specialist

Inventory Analyst II

Field Auto Appraiser - North Carolina

Auto Claims Adjuster

Help Desk Analyst

Help Desk Support Technician, Tier II (Stamford, CT)

Help Desk Support Analyst (Associate-Level)

Tier II Help Desk

IT Service Desk Analyst II 11a - 7p

A313-two Help Desk Analysts, 12312422 and 12209532

Help Desk Analyst II

IT Service Desk Analyst II

Firmwide Service Desk Analyst II (10am-6pm CT)

Part-Time Help Desk Technician

Help Desk Analyst II (On-site) - Contract

I want to receive the latest job alert for Analyst Ii Help Desk

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected