Top 512 Answering Service Operator Jobs

Pre-Service Specialist (Patient Access)
Saratoga Hospital —Saratoga Springs, NY
- $18.00 - $27.45 an hour
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- Computer literacy
- Windows
- Health insurance
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CONTINENTAL MESSAGE SOLUTION 2 LLC —Columbus, OH
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Bay Area Medical Exchange —Clearwater, FL
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Telstar Networks —Las Cruces, NM
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PBX OPERATOR/RECEPT, TELECOMM
Pomona Valley Hospital Medical Center —Pomona, CA
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Answering Service Care —Margate, FL
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TicketSummit —Edgewater, FL
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ITCON Services —Bethesda, MD
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ROBERT DAVID MALOVE PA —Fort Lauderdale, FL
- $40,000 - $50,000 a year
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PBX Operator
University of California San Francisco —San Francisco, CA
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Froedtert South, Inc. —Kenosha, WI
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CLARITY CHILD GUIDANCE CENTER —San Antonio, TX
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Operator
St Johns Community Health —Los Angeles, CA
- $30 an hour
- Temporary
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Telephone Operator|FT|Chestnut Hill
Temple University Health System —Philadelphia, PA
- Full-time
- Hospital
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11d
PBX Operator - Call Center
Central Maine Medical Center —Lewiston, ME
- Full-time
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VIA, Visually Impaired Advancement —Erie, PA
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Customer Service Representative
Redirect Health Inc —Phoenix, AZ
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Pre-Service Specialist (Patient Access)

Saratoga Hospital -
Saratoga Springs, NY

Apply Now

Job Details

Full-time
$18.00 - $27.45 an hour

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Retirement plan

Qualifications

Computer operation
Patient scheduling systems
Medical insurance coverage verification
Computer literacy
CHAA
Assisting medical staff
Windows
Phone call screening
Transcription
Healthcare referral management
Fax machines
Clinical information systems
Customer engagement
Desktop applications
Data entry
Manual chart audits
Telephone systems
Multi-line phone systems
Typing
Handling patient inquiries
Patient registration
Faxing
Associate's degree
Medical terminology
Patient scheduling via phone
Entry level

Full Job Description

Pre-Service Specialist

Salary Range: $18.00-$27.45/hr based on experience and qualifications

About Saratoga Hospital

At Saratoga Hospital, we’ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach—creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people.

About the Role

We’re looking for a dedicated Pre-Service Specialist to join our team and help us continue delivering the level of care our patients and families deserve. In this role, the Pre-Service Specialist I (PSS) is responsible for answering scheduling phone calls and scheduling patients within guidelines, taking messages, utilizing templates, and routing clinical inquires to appropriate RN team, clinical or administrative team. The PSS pre-registers patients, verifies insurance eligibility, informs patient of financial responsibility, and collects pre-service payments. The PSS works in a call center environment and provides exceptional service to patients, colleagues, and providers of Saratoga Hospital.

What You’ll Do

Answers scheduling phone calls for assigned clinics or modalities within a scheduling POD. Responsible for accurately scheduling patients within guidelines, taking messages, utilizing templates, and routing clinical inquires to appropriate RN team, clinical or administrative team.
Pre-registers patients and verifies insurance eligibility.
Informs patient of financial responsibility and collects pre-service.
Maintain a strong customer focus while working collaboratively within POD/Team to meet multiple demands and high-volume patient scheduling needs.
Meets Patient Engagement Center service standards, and Saratoga Hospital FAMILY Caring Standards.
Meets established job performance standards for position.
Cross-trained in Operator Responsibilities, provides support as needed including:
Answers phone calls for multiple phone lines. Responsible for utilizing protocols to assess needs of the caller, answer questions of the caller, transferring the caller to the appropriate destination, and transcribing messages.
Assists with clerical tasks including receiving and routing of incoming faxes and documents, entering referrals into the EMR system, running reports and auditing charts to ensure closed loop referrals, and other tasks.

What You Bring

Associates degree preferred or comparable experience
Experience working in a medical office or hospital patient access or customer service setting
Medical terminology understanding
Experience using a ‘windows based personal computer’ with proficient keyboard entry using a mouse as well as multiple computer programs

Certifications / Licensure

CHAA (Certified Healthcare Access Associate) Certification Preferred

Why Saratoga Hospital

A caring, community-focused culture rooted in teamwork and trust
Supportive leadership that invests in your development and well-being
Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide.
Opportunities to grow within the Albany Med Health System
Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions

Our Commitment

We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you’re passionate about healthcare and community service—even if you don’t meet every qualification listed—we’d still love to hear from you.

How to Apply

Click the ‘apply’ button to submit your resume and complete our online application. Applications are reviewed on a rolling basis—apply today and discover what makes Saratoga Hospital a special place to grow your career.

Location: Saratoga Hospital · Patient Engagement Center
Schedule: Full-Time, 830a-5p

Apply Now

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