Top 50581 Apparel/customer Service Manager Jobs

Production Manager – Screen Print & DTF Operations
Chillybears, Inc. —Wilton, NH
- $75,000 - $90,000 a year
- Full-time
- English
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- Paid holidays
- Health insurance
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Production Floor Manager
Dignity Apparel —New Tazewell, TN
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Uptime EV Charger —Farmington Hills, MI
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Traveling Automotive Technician
Vintage Broncos, LLC —Buford, GA
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Property Manager
Confidential —Plainfield, IN
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Assistant Store Manager Hiring Event!! 7/15/26
Extra Space Storage —Charleston, SC
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Store Manager
Max Mara Fashion Group —Palo Alto, CA
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Account Manager/Inside Sales and Online eStores
Laux Sporting Goods —Buffalo, NY
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AR Chargeback Specialist
AG Jeans —South Gate, CA
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Community Manager - Longwood at Southern Hills
FREEMAN WEBB COMPANY REALTORS, LLC —Nashville, TN
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Retail Store Manager
DUER —San Francisco, CA
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Assistant Store Manager
Extra Space Storage —Charleston, SC
- $17.00 - $17.50 an hour
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Mobile Store Manager-Georgia
Scrubs On Wheels —Macon, GA
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Retail Sales Associate and Assistant Manager-Whaler's Village
Crazy Shirts —Lahaina, HI
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Store Manager
Road to Nowhere —Sag Harbor, NY
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Assistant Store Manager
Extra Space Storage —Mount Pleasant, SC
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Assistant Store Manager
Extra Space Storage —Mount Pleasant, SC
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Apartment Property Manager
AGP Services Inc —Princeton, IN
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Women's Boutique Stylist
Walla Walla Clothing Co —Kirkland, WA
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Account Manager / Inside Sales Representative
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Production Manager – Screen Print & DTF Operations

Chillybears, Inc.
Wilton, NH

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Job Details

Full-time
$75,000 - $90,000 a year

Benefits

Paid holidays
Health insurance
401(k)
Paid time off
401(k) matching

Qualifications

Manufacturing management
Teamwork
Operations management
Screen printing presses
Supplier management experience
Team leadership
Equipment malfunction troubleshooting
Team development
Schedule management
Supervising experience
Bachelor's degree
Attention to detail
Technical troubleshooting support
Process management
Leadership
Managing paper production or printing teams
Printing facility experience
Supply chain planning

Full Job Description

About Chillybears

Chillybears is a leading custom apparel decorator serving customers nationwide through screen printing, embroidery, Direct-to-Film (DTF), and fulfillment services. For decades, we have built our reputation on quality craftsmanship, exceptional customer service, and a commitment to delivering products that exceed expectations.

As our industry continues to evolve, Chillybears is investing in new decoration technologies and production efficiencies to better serve our customers. We are seeking an experienced Screen Print & DTF Production Manager to lead our production team, optimize operations, and help shape the future of our apparel decoration business.

Position Summary

The Production Manager – Screen Print & DTF Operationswill oversee all aspects of apparel decoration production, including traditional screen printing and Direct-to-Film (DTF) operations. This hands-on leadership role is responsible for ensuring production runs efficiently, profitably, and to the highest quality standards while helping guide the company's continued growth and adoption of emerging decoration technologies.

The ideal candidate will possess strong screen printing expertise, practical DTF experience, and the ability to evaluate incoming jobs and determine the most effective decoration method based on customer needs, artwork requirements, garment types, production timelines, and profitability.

This role requires a leader who can manage people, improve processes, maintain production equipment, and build a culture of accountability, teamwork, and continuous improvement.

Key ResponsibilitiesProduction Leadership

Manage day-to-day operations of the screen printing and DTF departments.
Create and manage production schedules to ensure on-time delivery.
Lead, coach, and develop production staff.
Monitor workflow and proactively address bottlenecks.
Ensure efficient utilization of labor, equipment, and materials.
Maintain a safe, organized, and productive work environment.

Screen Printing Operations

Oversee setup, registration, and operation of automatic screen printing presses.
Troubleshoot production and print-quality issues.
Ensure accurate color matching and adherence to customer specifications.
Maintain high standards of print consistency and quality control.
Monitor production metrics and identify opportunities for efficiency improvements.

DTF Production Management

Oversee Direct-to-Film production workflows and output quality.
Ensure proper maintenance and operation of DTF equipment.
Troubleshoot technical and production issues related to DTF printing.
Develop efficient workflows that maximize DTF productivity and profitability.
Train team members on DTF production processes and best practices.

Decoration Strategy & Process Improvement

Evaluate incoming jobs and determine the most effective decoration method, including Screen Printing or DTF.
Help guide the company's long-term transition toward increased DTF capabilities where appropriate.
Identify opportunities to improve production efficiency, reduce waste, and increase profitability.
Stay informed on emerging decoration technologies, equipment, and industry trends.
Partner with ownership to recommend process improvements and operational enhancements.

Team Leadership

Hire, train, and mentor production staff.
Conduct performance evaluations and provide ongoing coaching.
Foster a culture of accountability, teamwork, and continuous improvement.
Promote workplace safety and adherence to company policies and procedures.

Inventory & Equipment Management

Manage inventory levels for inks, films, screens, chemicals, garments, and production supplies.
Coordinate preventative maintenance and equipment repairs.
Work with vendors and suppliers as necessary.
Ensure all production equipment is operating efficiently and reliably.

Quality Control & Customer Satisfaction

Implement and maintain quality control procedures throughout production.
Review completed jobs for accuracy and consistency.
Collaborate with customer service and sales teams to ensure successful project execution.
Support continuous improvement initiatives that enhance customer satisfaction and operational performance.

Qualifications Required

5+ years of apparel decoration production experience.
2+ years of production leadership or supervisory experience.
Strong experience operating and managing automatic screen printing presses.
Working knowledge of Direct-to-Film (DTF) production processes.
Ability to determine the most effective decoration method based on order requirements.
Strong troubleshooting and problem-solving skills.
Excellent organizational and communication abilities.
Ability to manage multiple priorities in a fast-paced production environment.
Ability to stand for extended periods and occasionally lift up to 50 pounds.

Preferred

Experience managing both screen printing and DTF operations.
Bilingual English and Portuguese communication skills.
Experience in custom apparel decoration, embroidery, or fulfillment operations.
Lean manufacturing, process improvement, or continuous improvement experience.
Familiarity with production management software and workflow systems.

Compensation & Benefits

Competitive salary of $75,000–$90,000+ annually based on experience.
Health insurance.
401(k) plan.
Company 401(k) match.
Paid time off (PTO).
Paid holidays.
Professional development and training opportunities.
Stable year-round employment.
Opportunity to play a key leadership role in a growing company.
Collaborative and supportive team environment.

Why Join Chillybears?

This is an opportunity to lead a respected New Hampshire apparel decoration company while helping shape its next phase of growth. You'll have the ability to make a direct impact on production operations, team development, technology adoption, and overall company success.

If you're passionate about apparel decoration, operational excellence, leadership, and continuous improvement, we'd love to hear from you.

Apply today and help lead the future of production at Chillybears.

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

Application Question(s):

Do you have hands-on experience operating automatic screen printing presses?

Education:

Bachelor's (Preferred)

Experience:

screen printing production: 5 years (Preferred)
supervising: 2 years (Preferred)

Work Location: In person

Quick Apply

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