Top 289735 Application/Technical Support Jobs

Part-Time, Technical Support for a Cloud-based Multichannel e-Commerce platform - Remote
LTVplus —Remote
- $45 an hour
- Part-time
- Remote
- Communication skills
- Entry level
Technical Services Manager
GL Solutions —Kalispell, MT
- $84,000 - $96,000 a year
- Full-time
- Background check
- 5 years
- System design
- Health insurance
- Dental insurance
Quick Apply
Cybersecurity, Senior (ISSM)
Torch Technologies —Kettering, OH
- Email
- Background check
- Doctoral degree
- Master's degree
- Health savings account
- Paid holidays
Materials Applications Engineer
Struers LLC —Westlake, OH
- Full-time
- Clean driving record
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
Underwriter/Senior Underwriter
CIS Trust —Wilsonville, OR
- $100,092 - $137,311 a year
- Online Application
- Hybrid work
- Background check
- 5 years
- Public speaking
- Health insurance
- Dental insurance
13d
COMPUTER & SYSTEMS SUPPORT SPECIALIST (ERP Support)
Trece, Inc —Adair, OK
- From $70,000 a year
- Full-time
- Background check
- Microsoft Excel
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
Assistive Technology Coordinator
TARC, Inc —Topeka, KS
- From $39,811.20 a year
- Online Application
- Experience working with individuals with developmental disabilities
- Mid-level
- Supervising experience
- Health savings account
- Health insurance
Quick Apply
9d
FA Engineer
Wiwynn International Corporation —El Paso, TX
- From $62,100 a year
- Full-time
- Mid-level
- Windows
- Residential
- Health savings account
- Health insurance
Quick Apply
Pharmacy Analyst
SYSTEM West Virginia University Health System —Morgantown, WV
- Full-time
- Computer Science
- English
- Mid-level
Solutions Sales Support Specialist Americas
PAL SOLUTIONS, LLC —Lake Elmo, MN
- From $100,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Databases
- Disability insurance
- Health insurance
Quick Apply
Field Service Engineer
Bauer, Inc. —Bristol, CT
- Full-time
- Background check
- Schematics
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Senior Network Engineer (firewall experience required)
Heico —Hollywood, FL
- $90,000 - $135,000 a year
- Full-time
- Computer Science
- Customer service
- 5 years
- Health savings account
- Health insurance
Quick Apply
Senior Software Engineer
Great River Technology —Albuquerque, NM
- From $125,000 a year
- Full-time
- Background check
- 7 years
- Computer Science
- Paid jury duty
- Health savings account
Quick Apply
IT Technician – MSP Onsite & Help Desk
LDD Consulting, Inc. —Albuquerque, NM
- From $20.42 an hour
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Broadcast Engineer
Reach Media LLC —Washington, DC
- $87,000 - $110,000 a year
- Overnight shift
- Azure
- 5 years
- English
- Health savings account
- Relocation assistance
Quick Apply
EDI Integration Specialist
Advanced Rehab Management Services —Grand Blanc, MI
- $65,000 - $70,000 a year
- Full-time
- Background check
- Salesforce
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Senior CNO Developer (Cyber246)
Research Innovations —Saint Petersburg, FL
- Full-time
- Writing skills
- Research
- Office
- Paid parental leave
- Health insurance
Lead Controls Systems Specialist - OSI PI
The Hershey Company —Lancaster, PA
- Online Application
- Bachelor of Science
- Engineering
- Basic math
Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)
The MIL Corporation —Washington, DC
- $131,000 - $145,000 a year
- Bachelor of Science
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Tuition reimbursement
Sr SC Digital Systems Ops
The Hershey Company —Annville, PA
- Online Application
- Computer science
- Computer Science
- 3 years

I want to receive the latest job alert for Application/Technical Support

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Application/Technical Support jobs near

Part-Time, Technical Support for a Cloud-based Multichannel e-Commerce platform - Remote

LTVplus -
Remote

Apply Now

Job Details

Part-time
$45 an hour

Qualifications

Jira
Email customer support
Inventory management software
Managing clients in a customer support role
Customer support
Defect tracking tools
Email support
Client interaction via phone calls

Full Job Description

MRF 306886

Is This YOU? Then We Want to Meet You!
Our client is GoDaddy's multichannel listing and inventory management platform. It enables eCommerce sellers to list and sell products across major platforms like Amazon, eBay, Etsy, Walmart, and Google, while managing their inventory, orders, and shipping from a single centralized dashboard. As a PartTime, Tier 1 Support Guide in the Customer Care department, you serve as the first line of support for our client's merchants, focusing on resolving issues quickly and delivering an exceptional customer experience to help them grow their businesses.

Requirements

Experience 1+ year of customer support experience, preferably in SaaS, eCommerce, or technical support.
Industry Knowledge Familiarity with online marketplaces (Amazon, eBay, Etsy, Walmart) and how sellers manage listings, inventory, and orders.
Communication Skills Strong written communication skills, as the role is primarily asynchronous chat and emailbased.
Technical Skills Ability to troubleshoot technical issues methodically, such as API connections, data syncs, and browserbased applications.
Multitasking Comfort working with multiple tools simultaneously, including Intercom, billing platforms, admin dashboards, and Jira.
Mindset Customerfirst mindset with a dedicated focus on firstcontact resolution.

Who We Are LTVplus – Your Global Remote Team
At LTVplus, we’re all about delivering WOWworthy customer experiences for brands worldwide. We’re a remotefirst company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.

When you join LTVplus Your Mission will be to

Frontline Support Provide support to merchants via Intercom (async chat, inapp messaging, and email), maintaining a response time of under 5 minutes and a CSAT score of 95% or above.
Core Troubleshooting Troubleshoot core product issues including inventory sync discrepancies, listing publishing errors, channel connection/authentication problems, order management, and shipping label generation via the ShipEngine integration.
Integration Support Support marketplace integrations across Amazon, eBay, Etsy, Walmart, and Google Shopping Actions by understanding unique channel requirements, listing templates, and itemspecific fields.
Shopping Cart Connections Assist with shopping cart connections (Shopify, WooCommerce, BigCommerce), troubleshooting API connectivity, product import, and sync issues.
Billing & Subscription Management Guide merchants through billing and subscription inquiries using Recurly, including plan upgrades, downgrades, trialtopaid conversions, invoice issues, and cancellation flows.
Onboarding Support Support onboardingphase merchants during their 30day free trial with initial channel setup, product catalog creation, SKU management, listing template configuration, and first inventory syncs.
Internal Tool Optimization Leverage internal tools (Sellbrite Admin tool, Intercom workflows/Resolution Bot, Recurly, Jira Service Management, and the 245+ article knowledge base) to diagnose and resolve merchant issues efficiently.
Technical Escalation Escalate complex issues involving APIlevel failures, data integrity concerns, or platform bugs to Tier 2/TAM team members or engineering via Jira and the #sellbritecustomerissues Slack channel.
Documentation Contribution Contribute to knowledge base maintenance by identifying documentation gaps and flagging recurring issues in monthly QA summaries.

Nice to have

Experience with multichannel eCommerce platforms such as Sellbrite, ChannelAdvisor, Listing Mirror, Zentail, or similar systems.
Understanding of SKU management, inventory sync logic, FBA (Fulfillment by Amazon), and 3PL integrations like ShipStation or Deliverr/Flexport.
Familiarity with subscription billing systems like Recurly or Stripe.
Experience using Intercom or similar CRM/messaging platforms for customer support.
Basic understanding of APIs, webhooks, and how cloudbased integrations work.

Working conditions

Weekend Requirements Participation in a weekend oncall rotation.
Environment Part of a tightknit, collaborative team environment within GoDaddy's broader Commerce organization that operates under the philosophy of "Teamwork, not Meanwork".

Tech Checklist – Gotta Have It!
A reliable computer (preferably younger than 3 years) and a stable high

speed internet connection.
Experience working with Marketplace platforms such as Amazon, eBay, Etsy, Walmart, and Google Shopping Actions, et al.
A quiet, cozy workspace to handle calls and chats like a pro.

PLEASE FILL OUT THIS FORM Skills Assessment Form

(only shortlisted candidates will be contacted)

Rate USD45 per hour

Work type

Part-time

Department

Operations

Location

Remote

Apply Now

Refine Your Search

Application/Technical Support jobs

Part-Time, Technical Support for a Cloud-based Multichannel e-Commerce platform - Remote

Technical Services Manager

Cybersecurity, Senior (ISSM)

Materials Applications Engineer

Underwriter/Senior Underwriter

COMPUTER & SYSTEMS SUPPORT SPECIALIST (ERP Support)

Assistive Technology Coordinator

FA Engineer

Pharmacy Analyst

Solutions Sales Support Specialist Americas

Field Service Engineer

Senior Network Engineer (firewall experience required)

Senior Software Engineer

IT Technician – MSP Onsite & Help Desk

Broadcast Engineer

EDI Integration Specialist

Senior CNO Developer (Cyber246)

Lead Controls Systems Specialist - OSI PI

Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)

Sr SC Digital Systems Ops

I want to receive the latest job alert for Application/Technical Support

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected