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The Creek, Culinary Room Chef

Seneca Gaming Corporation -
Buffalo, NY

Apply Now

Job Details

Full-time
$61,366.77 a year

Qualifications

Customer communication
Microsoft Excel
Guest relations
Coaching
In-person customer service
Team development
Seafood
Conflict management
Productivity software
Team building

Full Job Description

The Culinary Room Chef is responsible for a specific dining room kitchen, and ensures that the kitchen provides nutritious, safe, eye-appealing, properly flavored food while maintaining a safe and sanitary work environment for all employees. Other duties include menu planning, preparation of budgets, maintenance of payroll, food cost, and other records. Specific duties involving food preparation and establishment of quality standards, training of employees in cooking methods, presentation techniques, portion control and retention of nutrients. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Report to work well-groomed in full uniform and on time with badge on upper left side of uniform.
2. Provide prompt, friendly, and courteous service of food and beverage to all our guests.
3. Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
4. Evaluate, reward and discipline kitchen personnel as appropriate.
5. Orient and train kitchen personnel in property and department rules, policies and procedures.
6. Train kitchen personnel in food production principles and practices. Establish quality standards for all menu items and for food production practices.
7. Plan and price menus. Establish portion sizes and standards of service for all menu items.
8. Maintain clean work areas, utensils, and equipment.
9. Prepare food in a safe manner dictated by company standards and policies.
10. Schedule kitchen employees in conjunction with business forecasts and predetermined budget. Maintain payroll records for submission to payroll department.
11. Control food costs by establishing purchasing specifications, storeroom requisition systems, product storage requirements, standardization recipes and waste control procedures.
12. Train kitchen personnel in safe operating procedures of all equipment, utensils and machinery.
13. Relay all guest complaints and or compliments to manager or supervisor on duty.
14. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
15. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
16. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
17. Must complete all required SGC Training programs within nine (9) months from commencement of employment.
18. Attend all necessary meetings.
19. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.

QUALIFICATIONS/REQUIREMENTS:

Education/Experience:
1. Must be 18 years of age or older upon employment.
2. Degree from a postsecondary culinary arts training program.
3. A minimum of four (4) years as Sous Chef and two (2) years in a food preparation position in a high volume, 24-hour restaurant.
4. Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required.
5. Extensive knowledge of fine seafood, protein and poultry.
6. Computer literate in all Microsoft Office applications including Excel, Word, and email as well as automated restaurant systems.

Language Skills and Reasoning Ability:
1. Must possess excellent communication skills, including the ability to read, write and speak effectively to employees as well as customers.
2. Must have the ability to deal effectively and interact well with the customers and employees.
3. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

Physical Requirements and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.
1. Must be able to stand, walk and move through all areas of the casino.
2. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
3. Work involves moderate exposure to high temperatures and/or loud noises.
4. Moderate physical activity is required along with the handling of objects up to fifty (50) pounds
5. Work environment involves some exposure to physical risk, which requires following basic safety precautions.

Salary Starting Rate:

$61,366.77

Compensation is negotiable based on experience and education.

Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.

Apply Now

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