Top 19 Application Support Analyst Jobs in New Jersey

Application Production Support Analyst I
Brown Brothers Harriman —Jersey City, NJ
- $80,000 - $95,000 a year
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
- Profit sharing
Application Support Analyst
RevSpring Inc —Township of Hamilton, NJ
- Part-time
- Sales
- Bachelor of Science
- Mid-level
Quick Apply
Application Support Analyst
Intone Networks —Jersey City, NJ
- Contract
- Mid-level
- 3 years
NJ - Technical Support Analyst
Radwell International —Willingboro, NJ
- $26.50 - $34.00 an hour
- 8 hour shift
- Office
- Windows
- High school diploma or GED
End User Support Analyst - II
AmNet Services, Inc. —New Jersey
- Contract
- Microsoft Excel
- Mid-level
- Analysis skills
Quick Apply
Business and Data Analyst - Jersey City
Photon —Jersey City, NJ
- $44,000 - $154,000 a year
- Full-time
- Mid-level
- SQL
- Paid holidays
- Health insurance
Sensory Analyst, CIMR
Takasago International Corporation U S A —Rockleigh, NJ
- $63,000 a year
- Full-time
- Mid-level
- Math
- Bachelor's degree
- Health insurance
- Tuition reimbursement
6d
AVP, Product Solutions Analyst (Insurance Policy Admin)
Everest Group, Ltd. —Warren, NJ
- $152,000 - $175,000 a year
- Full-time
- 6 years
- Computer Science
- Office
- Wellness program
- Paid holidays
Commercial Business Systems Analyst
Church & Dwight —Ewing, NJ
- $93,500 - $131,700 a year
- Full-time
- Hybrid work
- 5 years
- Office
- SQL
- Profit sharing
- Paid parental leave
Incidents Business Analyst
Katalyst Healthcares & Life Sciences —Morristown, NJ
- Contract
- 6 years
- Data analysis skills
- Microsoft Office
Quick Apply
Programmer Analyst
Zylog Systems —Edison, NJ
- Full-time
- Computer Science
- Mid-level
- 3 years
Workday Integration Analyst
Bristol-Myers Squibb —Princeton, NJ
- $65,790 - $79,722 a year
- Email
- Hybrid work
- Mid-level
- Travel
- Fair chance
- Paid holidays
- Disability insurance
Senior IT Business Analyst
Bristol-Myers Squibb —Princeton, NJ
- $94,180 - $114,124 a year
- Email
- Hybrid work
- Inventory management
- 5 years
- Bachelor of Science
- Paid holidays
- Disability insurance
Regulatory Business Analyst
Katalyst Healthcares & Life Sciences —Avenel, NJ
- Contract
- Hybrid work
- 5 years
- Bachelor of Science
- Bachelor's degree
Quick Apply
5d
Test Architect/Sr. QA analyst
Zylog Systems —Edison, NJ
- Full-time
- Computer Science
- Bachelor of Science
- Bachelor's degree
Epic Certified Willow Home Infusion Analyst 6340181
Accenture —Morristown, NJ
- $52 - $56 an hour
- Full-time
- System design
- HIPAA
- Mid-level
- Disability insurance
- Health insurance
Manager, Request Operations Business Analyst
Bristol-Myers Squibb —Princeton, NJ
- $94,180 - $114,124 a year
- Email
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Disability insurance
14h
Pricing Analyst - Cranbury, NJ
Cooper Electric —Cranbury, NJ
- $55,000 - $65,000 a year
- Full-time
- Research
- Mid-level
- Office
- Wellness program
- Paid parental leave
4d
Sr. Programmer Analyst
Mpower Logic —Piscataway, NJ
- Online Application
- 5 years
- Master's degree
- SQL

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Application Production Support Analyst I

Brown Brothers Harriman -
Jersey City, NJ

Apply Now

Job Details

Full-time
$80,000 - $95,000 a year

Benefits

Profit sharing

Qualifications

Defect resolution root cause analysis
Computer Science
Technical documentation
Incident report management
Enterprise software
Bachelor of Science
Triage
Defect analysis
IT system monitoring
Incident management software
Bachelor's degree in business
Information Systems
Mid-level
Incident Escalation
Enterprise software support
Bachelor's degree
Incident management operations support
Issue tracking
Splunk
Log analysis tools
Resolving technical support tickets
Computer Information Systems
ServiceNow
Production monitoring
Problem management
Application Maintenance
Productivity software
Business
Bachelor's degree in computer science
Escalation handling

Full Job Description

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Application Production Support Analyst

Position Summary:

Support the execution of application production support activities with a focus on the functional and technical features of assigned BBH applications. Work as part of a team to help maintain application performance, stability, and availability. Assist in incident resolution, monitoring, and routine support tasks under the guidance of senior team members.

Contribute to troubleshooting efforts, documentation updates, and basic root cause analysis. Learn and develop technical and business knowledge of supported applications. Collaborate with team members and technical specialists to resolve production issues and meet business needs.

PRINCIPAL RESPONSIBILITIES:

Incident Management

Assist in the triage and resolution of application incidents under supervision.
Support incident management processes, including updating tickets and communicating status as needed.
Escalate issues to senior team members when appropriate.
Respond to basic business inquiries related to supported applications, with guidance as needed.

Systems Health / Performance Monitoring

Perform routine monitoring of application systems using established procedures.
Identify and report abnormalities or issues to senior team members.
Follow daily operational checklists and support tasks to ensure system stability.

Problem Management

Support root cause analysis efforts by gathering information and documenting findings.
Ensure incidents and recurring issues are properly logged and tracked in central repository (e.g., ServiceNow).
Assist in maintaining documentation for known issues and solutions.

Event/Crisis Support

Participate in event or incident calls as a supporting team member.
Assist with troubleshooting activities during outages or service disruptions.
Provide updates to team members on assigned tasks and progress.

KNOWLEDGE, SKILLS, AND ABILITIES:

BA/BS degree in Computer Science, Information Systems, Business, or related field (or equivalent experience)
2-5 years of relevant experience (internships or entry-level IT/support experience acceptable)
Strong attention to detail and willingness to learn in a fast-paced environment
Foundational technical understanding of application support concepts (incident and problem management, monitoring, escalation, etc.)
Familiarity with Microsoft Office applications
Good communication and teamwork skills
Ability to follow documented procedures and escalate appropriately

Preferred (not required):

Exposure to financial services or enterprise applications
Familiarity with IT Service Management platforms such as ServiceNow
Familiarity with observation and monitoring tools like Splunk
Basic understanding of ITIL concepts

Salary Range

Jersey City: $80,000 - $95,000 salary + annual performance bonus

BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

Apply Now

Refine Your Search

Application Support Analyst jobs in New Jersey

Application Production Support Analyst I

Application Support Analyst

Application Support Analyst

NJ - Technical Support Analyst

End User Support Analyst - II

Business and Data Analyst - Jersey City

Sensory Analyst, CIMR

AVP, Product Solutions Analyst (Insurance Policy Admin)

Commercial Business Systems Analyst

Incidents Business Analyst

Programmer Analyst

Workday Integration Analyst

Senior IT Business Analyst

Regulatory Business Analyst

Test Architect/Sr. QA analyst

Epic Certified Willow Home Infusion Analyst 6340181

Manager, Request Operations Business Analyst

Pricing Analyst - Cranbury, NJ

Sr. Programmer Analyst

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