Top 770 Applications Support Analyst Jobs

Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
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Applications Support Analyst
Cathay Bank —Rosemead, CA
- $36.05 - $43.27 an hour
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Health savings account
- Disability insurance
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Experienced Technical Support Analyst
ArcLight Information Technology —Newton, MA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Electronic Health Record Business Analyst
Adelphoi Village Inc —Greensburg, PA
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- 403(b) matching
- Dental insurance
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Electronic Health Record Business Analyst
Adelphoi Village Inc —Latrobe, PA
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- 403(b) matching
- Dental insurance
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Java Apps Developer Lead Analyst - Vice President
Citi —New York, NY
- $142,320 - $213,480 a year
- Full-time
- Computer science
- 6 years
- Computer Science
- Paid holidays
- Disability insurance
Pega ( Analyst )
Sonsoft Inc —San Jose, CA
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
ADOBE AEM Analyst (Only US Citizen, Green Card Holder can apply.)
Sonsoft Inc —Milwaukee, WI
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
.NET MVC AngularJS Analyst ( USC & GC ) ONLY
Sonsoft Inc —Bentonville, AR
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
Technology Analyst
Sonsoft Inc —Stanton, CA
- Full-time
- Oracle
- Mid-level
- US work authorization
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Execution Services Analyst
Phillip Capital Inc. —Chicago, IL
- $95,000 - $115,000 a year
- Email
- Hybrid work
- Background check
- Computer Science
- 5 years
- Free parking
- Paid parental leave
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Application Analyst - IV
Brooksource —Charlotte, NC
- $70 an hour
- Contract
- Hybrid work
- Background check
- 5 years
- Mid-level
- Health savings account
- Paid holidays
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Product Analyst, Digital Experience
Insperity Services, L.P. —Kingwood, TX
- Full-time
- Microsoft Excel
- Marketing
- Mid-level
- Health insurance
- Dental insurance
Sr. Risk and Controls Analyst
CF Industries —Northbrook, IL
- $94,700 - $124,900 a year
- Full-time
- 7 years
- CPA
- Analysis skills
- Disability insurance
- Health insurance
10d
Business Analyst
Technology Crest Corporation —Remote
- From $85 an hour
- Full-time
- Remote
- Bachelor's degree
- SharePoint
- Training & development
Quick Apply
Production Support Analyst – ACH Payments
Finzly —Remote
- Night shift
- Remote
- 7 years
- SQL
- Analysis skills
Applications Analyst - Biomedical Device Integration (BMDI) Support Analyst - Onsite
Northwell Health —Melville, NY
- $66,300 - $108,311 a year
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Digital Tech Support Analyst
Caterpillar —Chicago, IL
- $99,840 - $133,810 a year
- Full-time
- Computer Science
- Pass drug screening
- Research
- Health savings account
- Paid holidays
Applications Support Analyst (Tier 2)
CyberLinx Solutions LLC —Leonardtown, MD
- Full-time
- Mid-level
Quick Apply
Help Desk / Service Desk Analyst I -4P/663
4P Consulting Inc. —Atlanta, GA
- Full-time
- Office
- Analysis skills
- Communication skills
Quick Apply

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Application Support Analyst I (Remote Position)

Omnigo Software LLC -
St. Louis, MO

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Job Details

Full-time

Qualifications

Report preparation
Customer communication
Technical documentation
Windows
High school diploma or GED
Firewall
Network switching
IP networking
Network routing
Windows Server administration

Full Job Description

Position Summary:

The Application Support Analyst position is a client-centric role, dedicated to providing comprehensive support and resolving challenges related to a diverse range of technical issues. We are seeking a highly motivated individual who possesses a fervent passion for technology, coupled with an unwavering commitment to deepening their understanding of our product suite. The successful candidate will excel in a dynamic environment, offering solutions to complex customer issues, responding to inquiries about application functionalities, and overseeing the customization of reports and other technical services. This role requires the provision of exceptional customer service, ensuring client satisfaction and fostering positive relationships.

Key Responsibilities:

Direct engagement with clients to troubleshoot and resolve application-related issues that are of moderate complexity, including service disruptions, and to assist with application updates and maintenance operations.
Exercise discretion in the efficient resolution of issues to ensure client satisfaction, minimize downtime, and prevent budget overruns.
Appropriately field or escalate incoming queries to ensure rapid and effective resolution.
Gather comprehensive details to accurately categorize requests, facilitating the determination of the most effective resolution strategy.
Apply professional judgment in the analysis of issues, aiming to resolve hardware/software challenges via telephone support or determining the necessary level of maintenance to address the problem effectively.
Offer guidance on hardware specifications and basic software configurations, including instruction on fundamental features, user permissions, system configurations, and overall functionality.
Maintain open and continuous communication with clients, providing regular updates on the status of their issues until resolution.
Troubleshoot and resolve issues related to the maintenance and configuration of specific business applications and their supporting systems, including interfaces, databases, and other application components, both in cloud-based and on-premises environments.
Contribute to the after-hours on-call rotation, ensuring that critical support is available outside of standard business hours. Docusign.

Requirements:

High school diploma required; 2-to-4-year college degree preferred. Pertinent experience can be substituted for a degree.
Excellent verbal and written communication skills, including the ability to create organized and informative reports, as well as comprehensive accurate documentation.
Demonstrated focus on customer service and satisfaction.
Ability to analyze and solve problems both individually and as a team.
Strong understanding of MS Windows Desktop and Server operating systems along with TCP/IP, routing, switching, firewalls, DNS and DHCP.
Positive and friendly demeanor

EOE/M/F/Disabled/Vet

This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

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Refine Your Search

Applications Support Analyst jobs

Application Support Analyst I (Remote Position)

Applications Support Analyst

Experienced Technical Support Analyst

Electronic Health Record Business Analyst

Electronic Health Record Business Analyst

Java Apps Developer Lead Analyst - Vice President

Pega ( Analyst )

ADOBE AEM Analyst (Only US Citizen, Green Card Holder can apply.)

.NET MVC AngularJS Analyst ( USC & GC ) ONLY

Technology Analyst

Execution Services Analyst

Application Analyst - IV

Product Analyst, Digital Experience

Sr. Risk and Controls Analyst

Business Analyst

Production Support Analyst – ACH Payments

Applications Analyst - Biomedical Device Integration (BMDI) Support Analyst - Onsite

Digital Tech Support Analyst

Applications Support Analyst (Tier 2)

Help Desk / Service Desk Analyst I -4P/663

I want to receive the latest job alert for Applications Support Analyst

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