Top 971 Applications Support Analyst Jobs

Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
Quick Apply
Production Support Analyst – ACH Payments
Finzly —Remote
- Night shift
- Remote
- 7 years
- SQL
- Analysis skills
IT Service Desk Support Analyst-Level 1- Operations Support Mgr
TELUS Agriculture & Consumer Goods —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
Application Support Analyst
Star Source Consulting —Norwood, OH
- On call
- Computer science
- Computer Science
- SQL
- Paid holidays
- 401(k)
Quick Apply
Client Support Analyst II
Origami Risk LLC —Remote
- $66,000 - $82,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- Health savings account
11d
IT Support Analyst
D-Patrick —Evansville, IN
- Monday to Friday
- Mid-level
- Driver's License
- In-person
- Health savings account
- Health insurance
Quick Apply
GIS Analyst
McMahon Associates, Inc. —Neenah, WI
- From $70,000 a year
- Online Application
- Addiction Medicine
- 5 years
- SQL
- Profit sharing
- Disability insurance
Quick Apply
Sr. Financial Systems Analyst
American Heart Association —Dallas, TX
- Full-time
- Oracle
- 5 years
- Office
- Wellness program
- Paid holidays
Application Production Support Engineer / Production Support Analyst (Charlotte)
Experis —Charlotte, NC
- $65.06 an hour
- Contract
- 5 years
- SQL
- Senior level
- Health insurance
- Dental insurance
Quick Apply
2d
Electronic Health Record Business Analyst
Adelphoi Village Inc —Greensburg, PA
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- 403(b) matching
- Dental insurance
Quick Apply
Electronic Health Record Business Analyst
Adelphoi Village Inc —Latrobe, PA
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- 403(b) matching
- Dental insurance
Quick Apply
Claims Administrative Analyst
MetroPlusHealth —New York, NY
- $65,000 - $70,000 a year
- Hybrid work
- Inventory management
- Mid-level
- Analysis skills
Quick Apply
ADOBE AEM Analyst (Only US Citizen, Green Card Holder can apply.)
Sonsoft Inc —Milwaukee, WI
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
Sales Operations Senior Analyst
HCL Technologies —San Francisco, CA
- $95,000 - $100,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- SQL
- Health savings account
- AD&D insurance
Quick Apply
9d
Application Analyst - IV
Brooksource —Charlotte, NC
- $70 an hour
- Contract
- Hybrid work
- Background check
- 5 years
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Knowledge Management Analyst
Leidos —Odenton, MD
- $59,150 - $106,925 a year
- Full-time
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
5d
Financial Systems Analyst
Vaco by Highspring —Newport Beach, CA
- $45 - $55 an hour
- Mid-level
- Finance
- SQL
- Health insurance
- Dental insurance
Quick Apply
11d
Business Systems Analyst
Acara Solutions —Buffalo, NY
- $57 an hour
- Call employer
- Remote
- Background check
- 6 years
- Word processing
Quick Apply
Release Management Process Analyst
Delta Dental —San Francisco, CA
- $80,500 - $174,300 a year
- Full-time
- Hybrid work
- Background check
- Azure
- Office
- Paid holidays
- Health insurance
Product Analyst, Digital Experience
Insperity Services, L.P. —Kingwood, TX
- Full-time
- Microsoft Excel
- Marketing
- Mid-level
- Health insurance
- Dental insurance

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Applications Support Analyst jobs near

Application Support Analyst I (Remote Position)

Omnigo Software LLC -
St. Louis, MO

Quick Apply

Job Details

Full-time

Qualifications

Report preparation
Customer communication
Technical documentation
Windows
High school diploma or GED
Firewall
Network switching
IP networking
Network routing
Windows Server administration

Full Job Description

Position Summary:

The Application Support Analyst position is a client-centric role, dedicated to providing comprehensive support and resolving challenges related to a diverse range of technical issues. We are seeking a highly motivated individual who possesses a fervent passion for technology, coupled with an unwavering commitment to deepening their understanding of our product suite. The successful candidate will excel in a dynamic environment, offering solutions to complex customer issues, responding to inquiries about application functionalities, and overseeing the customization of reports and other technical services. This role requires the provision of exceptional customer service, ensuring client satisfaction and fostering positive relationships.

Key Responsibilities:

Direct engagement with clients to troubleshoot and resolve application-related issues that are of moderate complexity, including service disruptions, and to assist with application updates and maintenance operations.
Exercise discretion in the efficient resolution of issues to ensure client satisfaction, minimize downtime, and prevent budget overruns.
Appropriately field or escalate incoming queries to ensure rapid and effective resolution.
Gather comprehensive details to accurately categorize requests, facilitating the determination of the most effective resolution strategy.
Apply professional judgment in the analysis of issues, aiming to resolve hardware/software challenges via telephone support or determining the necessary level of maintenance to address the problem effectively.
Offer guidance on hardware specifications and basic software configurations, including instruction on fundamental features, user permissions, system configurations, and overall functionality.
Maintain open and continuous communication with clients, providing regular updates on the status of their issues until resolution.
Troubleshoot and resolve issues related to the maintenance and configuration of specific business applications and their supporting systems, including interfaces, databases, and other application components, both in cloud-based and on-premises environments.
Contribute to the after-hours on-call rotation, ensuring that critical support is available outside of standard business hours. Docusign.

Requirements:

High school diploma required; 2-to-4-year college degree preferred. Pertinent experience can be substituted for a degree.
Excellent verbal and written communication skills, including the ability to create organized and informative reports, as well as comprehensive accurate documentation.
Demonstrated focus on customer service and satisfaction.
Ability to analyze and solve problems both individually and as a team.
Strong understanding of MS Windows Desktop and Server operating systems along with TCP/IP, routing, switching, firewalls, DNS and DHCP.
Positive and friendly demeanor

EOE/M/F/Disabled/Vet

This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

Quick Apply

Refine Your Search

Applications Support Analyst jobs

Application Support Analyst I (Remote Position)

Production Support Analyst – ACH Payments

IT Service Desk Support Analyst-Level 1- Operations Support Mgr

Application Support Analyst

Client Support Analyst II

IT Support Analyst

GIS Analyst

Sr. Financial Systems Analyst

Application Production Support Engineer / Production Support Analyst (Charlotte)

Electronic Health Record Business Analyst

Electronic Health Record Business Analyst

Claims Administrative Analyst

ADOBE AEM Analyst (Only US Citizen, Green Card Holder can apply.)

Sales Operations Senior Analyst

Application Analyst - IV

Knowledge Management Analyst

Financial Systems Analyst

Business Systems Analyst

Release Management Process Analyst

Product Analyst, Digital Experience

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