Top 864 Applications Support Analyst Jobs

Claims Administrative Analyst
MetroPlusHealth —New York, NY
- $65,000 - $70,000 a year
- Hybrid work
- Inventory management
- Mid-level
- Analysis skills
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Application Analyst - IV
Brooksource —Charlotte, NC
- $70 an hour
- Contract
- Hybrid work
- Background check
- 5 years
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Service Desk Analyst
Emergent Staffing —Minneapolis, MN
- $35 - $50 an hour
- Full-time
- Mid-level
- 3 years
- SQL
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Electronic Health Record Business Analyst
Adelphoi Village Inc —Latrobe, PA
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- 403(b) matching
- Dental insurance
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Electronic Health Record Business Analyst
Adelphoi Village Inc —Greensburg, PA
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- 403(b) matching
- Dental insurance
Quick Apply
Service Desk Analyst
Emergent Staffing —Washington, DC
- $35 - $50 an hour
- Full-time
- Mid-level
- 3 years
- SQL
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Execution Services Analyst
Phillip Capital Inc. —Chicago, IL
- $95,000 - $115,000 a year
- Email
- Hybrid work
- Background check
- Computer Science
- 5 years
- Free parking
- Paid parental leave
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Application Production Support Engineer / Production Support Analyst (Charlotte)
Experis —Charlotte, NC
- $65.06 an hour
- Contract
- 5 years
- SQL
- Senior level
- Health insurance
- Dental insurance
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3d
ADOBE AEM Analyst (Only US Citizen, Green Card Holder can apply.)
Sonsoft Inc —Milwaukee, WI
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
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Release Management Process Analyst
Delta Dental —San Francisco, CA
- $80,500 - $174,300 a year
- Full-time
- Hybrid work
- Background check
- Azure
- Office
- Paid holidays
- Health insurance
Pega ( Analyst )
Sonsoft Inc —San Jose, CA
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
ServiceNow Business Analyst
Robert Half —Columbus, OH
- $110,000 - $120,000 a year
- Mid-level
- Office
- 3 years
- Disability insurance
- Dental insurance
Quick Apply
11d
Payroll Analyst
Vaco by Highspring —Bellevue, WA
- $40 - $45 an hour
- Contract
- Mid-level
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
11d
Technology Analyst
Sonsoft Inc —Stanton, CA
- Full-time
- Oracle
- Mid-level
- US work authorization
Quick Apply
Release Management Process Analyst
Delta Dental —Alpharetta, GA
- $80,500 - $174,300 a year
- Full-time
- Hybrid work
- Background check
- Azure
- Office
- Paid holidays
- Health insurance
Product Analyst, Digital Experience
Insperity Services, L.P. —Kingwood, TX
- Full-time
- Microsoft Excel
- Marketing
- Mid-level
- Health insurance
- Dental insurance
Release Management Process Analyst
Delta Dental —Oakland, CA
- $80,500 - $174,300 a year
- Full-time
- Hybrid work
- Background check
- Azure
- Office
- Paid holidays
- Health insurance
Workday Recruiting & Learning Analyst
INSPYR Solutions —Atlanta, GA
- $130,000 - $135,000 a year
- Hybrid work
- 5 years
- Organizational skills
- Senior level
Quick Apply
13d
.NET MVC AngularJS Analyst ( USC & GC ) ONLY
Sonsoft Inc —Bentonville, AR
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
Application Support Analyst II (Back Office Credit Union)
Jack Henry & Associates —Allen, TX
- $48,350 - $72,450 a year
- Extended hours
- Hybrid work
- Research
- Mid-level
- 2 years

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Claims Administrative Analyst

MetroPlusHealth -
New York, NY

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Job Details

$65,000 - $70,000 a year

Qualifications

Bachelor's degree
CRM system proficiency
Productivity software
Technical Proficiency

Full Job Description

Position Overview

The Salesforce Analyst is accountable for performing analysis and administrative support specifically to Salesforce (SF) for the Claims Department. Incumbent will triage new cases and route/reroute cases as needed, assign salesforce cases to staff, will monitor, analyze, track and trend salesforce cases, will assist with compilation of key salesforce case metrics and will perform routine administrative case functions within the salesforce system. Salesforce will also make recommendations for improvement to the SF application to improve department efficiency and quality.

Scope of Role & Responsibilities

Under direction from manager, coordinates the administration aspects of the Salesforce tool and inventory management of cases.
Under direction from manager, manually assigns cases to staff and/or routes to queues.
Triages new cases, tracking and trending and routing appropriately.
Assists with monitoring of case age and routing.
Performs administration case updates in salesforce application as appropriate.
Supports preparation of case activity and production reports.
Works with Salesforce IT team to develop reports.
Assists with any Salesforce training needs.
Performs other duties, as assigned by management.

Required Education, Training & Professional Experience

Bachelor’s degree required.
Minimum 3 years’ health plan experience with a CRM tool; Salesforce a plus.
Proficient in MS Office applications.

Professional Competencies

Integrity and Trust.
Customer Focus.
Functional/Technical skills.
Excellent verbal and written communication skills, with the ability to effectively communicate.
Strong organizational and analytical skills.
Ability to solve practical problems and recommend solutions.
Ability to plan work, work with staff, at all levels of the organization.
Show initiative and flexibility.
Ability to manage time and make decisions within the scope of assigned authority.
Ability to multi-task.
Must be able to work in a fast-paced environment.

#LI-Hybrid

#MHP50

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Refine Your Search

Applications Support Analyst jobs

Claims Administrative Analyst

Application Analyst - IV

Service Desk Analyst

Electronic Health Record Business Analyst

Electronic Health Record Business Analyst

Service Desk Analyst

Execution Services Analyst

Application Production Support Engineer / Production Support Analyst (Charlotte)

ADOBE AEM Analyst (Only US Citizen, Green Card Holder can apply.)

Release Management Process Analyst

Pega ( Analyst )

ServiceNow Business Analyst

Payroll Analyst

Technology Analyst

Release Management Process Analyst

Product Analyst, Digital Experience

Release Management Process Analyst

Workday Recruiting & Learning Analyst

.NET MVC AngularJS Analyst ( USC & GC ) ONLY

Application Support Analyst II (Back Office Credit Union)

I want to receive the latest job alert for Applications Support Analyst

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