At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.
Supervise and support the operational team(s), ensuring the health and safety of all.
Responsible for hiring, coaching, performance appraisal, and disciplining subordinate staff.
Maintain a safe, clean, and organized storage areas by ensuring proper labeling, categorization, and placement of inventory.
Responsible for implementing and adopting practices for accurate inventory by performing regular stock checks, audits, reconciliations, following regular Cycle Count, and PI timelines.
Implement security measures to prevent theft, damage, or loss of inventory. Identify and report discrepancies, losses, damaged goods. Maintain documentation for audits/compliance reviews.
Customer Satisfaction and Communication:
Proactively manage demand plan and urgent requests. Work with the Planning and Warehouse Team to provide updates on repair status and inventory. Address/resolve customer concerns regarding repair quality or turnaround times.
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
High School Diploma or GED (minimum requirement)
2-5 years of experience in warehouse, logistics, or distribution operations
Prior supervisory or leadership experience is preferred
Experience with inventory management systems is beneficial
SKILLS, KNOWLEDGE AND ABILITIES
Build Connections: Problem-solve and influence across teams, project a one-company mindset, connect others to Purpose and Company Goals
Embrace Change: Inspire a growth mindset and leverage change as a catalyst for growing the company.
Grow Self and Others: Enable and empower growth in yourself and others.
Be an Inclusive Leader: Respect and value differences to create an environment for teammates to reach their greatest potential.
Deliver Results Today, prepare for the Future: Take ownership, acting with speed and agility to drive results today while staying focused and preparing for evolving market needs and opportunities.
Customer/Patient-Focused: Invest time to understand customer’s/patients’ objectives, then ties activities directly to the achievement of those objectives.
Effective Communicator: Writes and speaks clearly, concisely, and transparently with business teammates.
Strong Leadership: Passion for health and well-being is deeply found in the desire to help others and be a positive and inspiring role model with proven experience in operations. Requires minimal supervision, thrives as a self-starter who proactively senses and responds to problems and opportunities.
Proficiency in software skills (i.e., Microsoft Office Suite, computer programs/applications, developing and interpreting spreadsheets, and inventory software.)
Intermediate level mathematical proficiency
Certificates, Licenses, Registrations or Professional Designations
Knowledge of safety and compliance regulations (OSHA, DOT, FDA, and CHAD).
Must meet eligibility requirements for certification with State regulatory agencies of medical oxygen, where required by law.
Responsible for scheduling a daily work plan to meet productivity and quality goals. Coordinate shifts and schedules, account for attendance, to ensure sufficient staffing for operational needs.
Budget Management: Responsible for own cost center budgets. Track parts and supplies spending, budget forecasting, reporting, and analysis.
Team Leadership & Training:
Lead, supervise, and support the repair team lead, technicians, data entry clerks, ensuring productivity, efficiency, quality, and safety standards are met.
Ensure skills (technical, administrative) are tracked and single points of failure reduced or eliminated to foster a culture according to IDEAL values, teamwork, and continuous improvement.
Ensure training of all repair teammates. (i.e. Proper repair protocols according to manufacturer guidelines, standard operating procedures (SOPs), and conduct training sessions to enhance team skills in diagnostics, repairs, and safety procedures.)
Ensures all Human Resources, Regulatory, Joint Commission, FDA, and Legal training is completed on time and that all internal and external policies are understood and adhered to.
Quality Assurance & Compliance:
Ensure products and services meet company’s quality standards, customer expectations, and compliance regulations. Ensure quality assurance checks on all products and parts received before stocking or distributing.
Conduct final inspections of repaired equipment to verify performance and safety. Ensure quality control and oversee documentation and record-keeping for all repairs/maintenance activities.
Support the review and update of the percentage of Operational Verification Procedures. Investigate and implement corrective action on non-conformances.
Safety & Maintenance:
Actively participate in and/or lead the Safety Committee functions, including weekly and monthly safety checks, to ensure a safe and healthy work environment throughout the facility.
Conduct regular safety audits and enforce workplace safety procedures and protocols. Ensure the proper use, functionality, and maintenance of repair tools, equipment, and techniques.
Investigate and document safety incidents, injury, property damage, equipment failures and implement corrective actions timely.
Cost Control & Process Improvement:
Monitor and control repair costs, optimizing resource utilization.
Optimize efficiency, identify and implement process improvements to streamline operations, reduce waste, adopt best practices.
Lead and facilitate Lean activities, such as Gemba walks, 5S, waste identification, root cause analysis, visual management, process improvement, etc. Share best practices with peers and teammates within the facility and support continuous improvement.
Inventory Management:
Responsible for timely procurement of goods and tracking inventory movement, including ordering and receiving, track and monitor inventory levels, and ensure proper accounting, safe handling, accurate storage, and distribution of repair materials
Must maintain training certifications for Medical Gases, Hazmat and PIT Training.
MHE/Forklift Certification.
Lean skills required.
Language Skills
English (reading, writing, verbal)
PHYSICAL DEMANDS
Work Environment: The role may require occasional evening or weekend shifts. This role is 100% onsite required. No remote or hybrid work option.
Physical Demands: This is an active position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also requires occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. This position also may require the occasional lifting of equipment up to 50 lbs.
OTHER INFORMATION
The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual’s position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform essential functions.
As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages. We’ve got you and your family covered with benefits that support your health, finances, and overall wellness.
If you feel this opportunity could be the next step in your career, we encourage you to apply.
Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
