Top 39 Arrowhead Global Solutions Jobs

Insurance Service Representative - Life & Health (Remote)
One80 Intermediaries —Remote
- $17.50 an hour
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- Financial services
Customer Solutions Analyst
Primo Brands —Coppell, TX
- $72,119 - $86,712 a year
- Full-time
- English
- Mid-level
- Office
- Commuter assistance
- Health savings account
Customer Account Associate
One80 Intermediaries —Remote
- $49,000 - $55,000 a year
- Full-time
- Microsoft Word
- Mid-level
- Finance
14d
Associate Director, Regulatory Affairs (Global Regulatory Advertising and Promotion)
Arrowhead Pharmaceuticals —Los Angeles, CA
- $180,000 - $200,000 a year
- 7 years
- Office
- Bachelor's degree
Accident & Health Claim Examiner
One80 Intermediaries —Remote
- $15 - $18 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
Service Support Representative (Remote)
One80 Intermediaries —Illinois
- $16.50 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
10d
Marketing Coordinator (Hybrid After Training)
One80 Intermediaries —Albany, NY
- $21.35 an hour
- Full-time
- Marketing
- Word processing
- Mid-level
Manager, Data Integrity
Arrowhead Pharmaceuticals —Madison, WI
- $115,000 - $130,000 a year
- Computer Science
- 5 years
- Engineering
Quick Apply
GxP Laboratory Systems Administrator
Arrowhead Pharmaceuticals —Madison, WI
- $90,000 - $115,000 a year
- Microsoft Word
- Computer science
- Computer Science
Quick Apply
Assistant Account Manager (Boat & Yacht Insurance)
One80 Intermediaries —Remote
- $17.79 - $21.64 an hour
- Full-time
- Microsoft Outlook
- Office
- Organizational skills
Associate Medical Director / Medical Director
Arrowhead Pharmaceuticals —Los Angeles, CA
- $260,000 - $310,000 a year
- Full-time
- Medicine
- Office
- Doctor of Philosophy
Quick Apply
Account Executive - Professional Liability (Remote Sales)
One80 Intermediaries —Illinois
- $24.04 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Marketing
5d
Client Executive (AVMA)
One80 Intermediaries —Remote
- $64,800 - $80,000 a year
- Full-time
- Marketing
- 5 years
- Office
Warehouse Operator - Plastics
DSV —Little Hocking, OH
- 12 hour shift
- Computer literacy
- Basic math
- English
Underwriting Assistant
One80 Intermediaries —Ohio
- $24 - $30 an hour
- Full-time
- Mid-level
- Office
- Finance
Customer Care Representative - Personal Insurance
One80 Intermediaries —New York, NY
- $23 - $24 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Client Relations Account Representative
One80 Intermediaries —Illinois
- $21.63 an hour
- Full-time
- Marketing
- Mid-level
- Bachelor's degree
Office Services Technician (Onsite/Peoria Heights)
One80 Intermediaries —Peoria Heights, IL
- $16.50 an hour
- Full-time
- Office
- High school diploma or GED
- In-person
3d
Regional VP, Life Insurance Brokerage (Northeast)
One80 Intermediaries —Remote
- $50,000 - $60,000 a year
- Full-time
- Marketing
- 5 years
- Bachelor's degree
- Life insurance
Business Development Manager - Professional Liability
One80 Intermediaries —Remote
- $64,800 - $120,000 a year
- Full-time
- Marketing
- Mid-level
- Driver's License

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Insurance Service Representative - Life & Health (Remote)

One80 Intermediaries -
Remote

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Job Details

Full-time
$17.50 an hour

Qualifications

Insurance claims inquiry response
Customer records maintenance
Managing customer accounts
Insurance products customer support
Customer relationship building
Email customer support
Account maintenance
Phone communication
Health insurance customer support
HIPAA
Process improvement
High school diploma or GED
Managing clients in a customer support role
Healthcare privacy protection
Customer engagement
Coordinating with insurance clients
Health information regulatory compliance
Financial services
CRM system proficiency
Billing issue inquiries
Handling account queries
1 year
Life & Health Insurance License
Customer interaction during outreach
Communication skills
Technical Proficiency
Entry level
Customer data entry

Full Job Description

The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and partners by responding to inquiries and resolving issues related to coverage, claims, billing, and account information. The CSR handles both inbound and outbound customer interactions to ensure needs are met accurately, efficiently, and with empathy. This role contributes directly to customer satisfaction, retention, and the overall success of the Affinity Customer Service team. Collaboration, teamwork, and strong communication within the team are key to success.

Your Impact:

Respond to inbound calls, emails, and other inquiries from customers and carriers in a professional, courteous, and timely manner.
Place outbound calls as needed to follow up on customer inquiries, resolve outstanding issues, or provide updates.
Maintain accurate and complete customer service notes and documentation in the CRM system.
Process client requests, policy changes, and updates received via phone, mail, or email.
Identify opportunities for process improvement and communicate recurring issues or suggestions to the Team Lead or Supervisor.
Follow established procedures to ensure compliance with company, client, and regulatory requirements, including HIPAA.
Meet or exceed individual performance goals related to SLA, quality, and customer satisfaction.
Participate in ongoing training to maintain up-to-date knowledge of products, procedures, and systems.
Collaborate effectively within the team by sharing information, assisting peers, and contributing to a supportive and communicative environment.
Support departmental initiatives, quality reviews, and process enhancements.
Uphold a positive and professional demeanor that reflects the organization’s customer-centric culture.

Successful Candidates Will Have:

High School diploma or equivalent with 1 to 2 years of customer service experience ideally in a call center or similar environment.
Strong technical aptitude with ability to manage and transition between multiple systems, applications, and communication channels throughout the workday.
Insurance, healthcare, or financial services industry experience preferred.
Life & Health license (IL) preferred but not required.

One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem. For more information, please visit one80.com.

Pay Range:

$17.50 - $17.50 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers.

Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice .

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (“Recruiting Vendors”). Recruiting Vendors must have a valid written agreement and receive prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

Apply Now

Refine Your Search

Arrowhead Global Solutions jobs

Insurance Service Representative - Life & Health (Remote)

Customer Solutions Analyst

Customer Account Associate

Associate Director, Regulatory Affairs (Global Regulatory Advertising and Promotion)

Accident & Health Claim Examiner

Service Support Representative (Remote)

Marketing Coordinator (Hybrid After Training)

Manager, Data Integrity

GxP Laboratory Systems Administrator

Assistant Account Manager (Boat & Yacht Insurance)

Associate Medical Director / Medical Director

Account Executive - Professional Liability (Remote Sales)

Client Executive (AVMA)

Warehouse Operator - Plastics

Underwriting Assistant

Customer Care Representative - Personal Insurance

Client Relations Account Representative

Office Services Technician (Onsite/Peoria Heights)

Regional VP, Life Insurance Brokerage (Northeast)

Business Development Manager - Professional Liability

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