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Intake Assistant

Services For The Underserved, Inc. -
New York, NY

Apply Now

Job Details

Full-time
$55,000 - $60,000 a year

Benefits

Paid time off

Qualifications

Bachelor's degree
Bachelor's degree in human services

Full Job Description

Min: USD $55,000.00/Yr. Max: USD $60,000.00/Yr. Position Overview:

TITLE: Intake Administrative Assistant

DIVISION/DEPT.: Developmental Disabilities - Clinical

REPORTS TO: Coordinator of Intake

SCOPE OF ROLE:
The Developmental Disabilities Division believes that our role in supporting people with Intellectual and Developmental Disabilities is to live meaningful lives as determined by the person. All persons shall live a life with dignity conforming to each personal value system. Our philosophy is for the people we serve to be part of the community, to live fulfilling lives driven by their choices and to be as independent as possible. Our mission is to accomplish this with well-trained staff, access to the quality health care, clinical supports, and a clean and safe therapeutic respite home.

We are seeking an Intake Administrative Assistant will support the transition into service of those requiring residential, day habilitation, crisis prevention response services and/or IPSIDD clinical services. The Intake Administrative Assistant will effectively and efficiently assist with the intake and admission process and connect with service offerings. The selected candidate will facilitate the intake process and bridge service needs in a person-centered approach to planning supports for people with intellectual disabilities. The Intake Administrative Assistant will work closely with the S:US clinical teams and local OPWDD Regional Office with housing supports and services based on the goals and needs of each person served to enhance quality of life.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Intake

Participates in screenings of selected candidates’
Coordinates screenings /intakes with S:US Screening Teams
Ensures candidate is approved by the New York State Office for People with Developmental Disabilities, be eligible for Medicaid, enrolled in the Home and Community-Based Service.

Data Collection

Collects data and conduct certain types of assessments
Reviews Referral Packets for placement in our Residential /Day /Therapeutic Service Programs
Collects historical information prior to screening admission/intake
Generates and updates report for residential vacancies
Conducts questionnaire and completes certain documents necessary for people to be supported- Residential, Day Services, Crises Services and/or IPSIDD Therapeutic Services
Disseminates and follows up on consents required for admission or service

Scheduling

Attends AROC meetings to help facilitate individual in need of program placement
Contacts family members or circle of support to set up meetings (i.e. Meet & Greets, Pre-Planning and Admission Entrance Meetings)
Corresponds with OPWDD as necessary for all admission and intake needs
Assists with weekly phone calls to families and circle of support to relay updates
Assists with referrals and intake to CSIDD and IPSIDD clinical services
Attends Aging out meeting & reviews reports
Corresponds with CCO Care Managers for community service/Life Plans

Data Entry

Completes the Enrollment process in the agency’s electronic health record
Enters into Agency’s electronic health record diagnosis, admissions and internal transfers
Enters data information into Choices - adding and removing into Choices
Ensures necessary data pertaining to intake is being collected and documented on the agency’s electronic health platforms, i.e. PrecisionCare and Power BI
Ensures that a comprehensive system of individual records and statistical data is maintained accurately

Collaboration

Collaborates with residential, day services, Crisis Services and IPSIDD clinical teams
Participates in OPWDD Conference Calls to provide updates on the progress of our new development projects
Collaborates with the Coordinator of Intake with Program Directors and Treatment Coordinators
Consults with team members about persons supported programs and services
Attends/coordinates meetings regarding the persons supported
Assists with scheduling needs for Residential, Day Services, CSIDD, IPSIDD
Performs special project-dead filing, order supplies, special activities

Supports

Works with families, those supported and circle of supports directly on familiarizing with the intake/admission process and menu of services.
Provides support to families by attending meetings or through correspondence

KEY PERFORMANCE STANDARDS

Communication: Ability to communicate effectively with individuals and team members, appreciating their social, cultural, religious and ethnic backgrounds and their age, gender and abilities.
Integrity: Uphold personal and professional ethics and values, considering the values of the organization and respecting the culture, beliefs and abilities of individuals we serve.
Relationships: Ability to develop long-standing relationship with clients and their families as well national stakeholders.
Teamwork: Ability to work in a team-oriented environment and contribute to the leadership that creates a fun work environment where the multidisciplinary team supports one another.
Self-Motivated: Ability to demonstrate initiative and endeavor to maintain a stable level of productivity.

Qualifications:

REQUIRED EDUCATION AND EXPERIENCE

A Bachelor’s degree in a human services field
Strong background in admission/intake in a health care organization or experience with the OPWDD system.
2 years' experience working with people with IDD and behavioral health needs (strongly preferred)

PREFERRED QUALIFICATIONS & SKILLS

A Master’s degree in applied area of psychology, social work or special education.
Experience working in Admissions or health office
Able to use Microsoft Word; Microsoft Excel; PowerPoint with proficiency
Proficient in electronic health record use
Good writing and organizational skills
Excellent time management in order to complete multiple tasks simultaneously

Company Overview:

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [email protected].

ID: 2025-17511 Work Location: true

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