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Credit Manager

Bank of Ann Arbor -
Ann Arbor, MI

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Job Details

Full-time

Qualifications

Commercial banking expertise
Cash flow analysis
Underwriting guidelines adherence
Underwriting
Finance
Regulatory compliance
Employee relationship building
Finance
Bachelor's degree
Industry knowledge of financial regulations
Conflict management
Relationship management
Corporate finance analysis experience in risk and credit
Real estate (financial collateral)
Real estate analysis experience in risk and credit
Collateral evaluation (loan underwriting)
Portfolio risk management
Delegation
Portfolio management in underwriting
Analytics

Full Job Description

Description:

Position Overview

The Credit Manager plays a central role in maintaining the safety and soundness of the bank’s credit portfolio. This position leads credit underwriting, approval, and portfolio oversight across commercial, commercial real estate, and private banking relationships.

The role blends strong technical expertise with decisive, results-oriented leadership—ensuring credit decisions align with the bank’s appetite, regulatory expectations, and growth objectives, while fostering accountability, collaboration, and disciplined execution across lending and risk functions. At times, there could be periods of work induced stress and extended hours.

Key Responsibilities

Credit Risk Management & Underwriting

Oversee credit underwriting and approval processes across all assigned portfolios.
Approve loans within delegated authority; escalate as appropriate to Senior Management or Loan Committees, including the Board of Directors.
Ensure high-quality credit analysis, including financial, cash flow, collateral, and guarantor evaluation.
Apply credit policy and regulatory guidance consistently across all decisions.

Portfolio Oversight & Risk Monitoring

Monitor and assess overall portfolio performance, including covenant compliance, policy exceptions, and emerging risk trends
Lead periodic and annual credit reviews to validate risk ratings, loan structure, guarantor support, and overall credit quality
Oversee the real estate appraisal and appraisal review process to ensure compliance and sound collateral valuation
Identify, analyze, and escalate emerging credit risks, supporting timely and well-informed risk mitigation strategies
Serve as a trusted advisor to the Chief Credit Officer by providing proactive insight into developing risks, complex credits, and trends that may adversely impact portfolio performance
Support the development and execution of portfolio strategies to maintain credit quality and align with the bank’s risk appetite

Problem Loan & Risk Mitigation

Partner with Special Assets and lending teams on problem loan identification and resolution strategies
Support credit actions including modifications, downgrades, and exit strategies
Drive timely resolution of credit issues through disciplined follow-through and accountability

Leadership & Collaboration

Partner closely with relationship managers, loan operations, compliance, and finance to support prudent growth
Coach and develop credit analysts, ensuring strong analytical standards, sound judgment, and consistent execution
Provide clear direction on complex transactions and structuring considerations
Foster an environment of constructive dialogue by respectfully challenging assumptions and encouraging balanced, well-supported credit decisions

Reporting & Governance

Oversee the preparation of reports on portfolio trends, risk metrics, and exception reporting to senior management and committees
Support internal audits, loan review, and regulatory examinations with timely and accurate information
Recommend enhancements to credit policy, processes, and underwriting standards

Requirements:

Education & Experience

Bachelor’s degree in Finance, Accounting, Economics, or related field required; advanced degree preferred.
7+ years of progressive commercial credit experience, including underwriting and portfolio management.
Strong experience analyzing complex financials, global cash flow, collateral structures, and guarantor support.
Solid understanding of commercial lending structures, risk rating systems, and loan policy governance.
Knowledge of applicable banking regulations and supervisory expectations.
Prior leadership or mentoring experience preferred.
Artificial Intelligence (Ai) experience preferred.

Skills & Competencies

Strong credit judgment and risk assessment, with the ability to balance risk and growth objectives
Advanced financial analysis and problem-solving skills with a practical, solutions-oriented mindset
Willingness to respectfully challenge others and engage in constructive conflict to arrive at the best credit decision
Confidence to form, articulate, and advocate for well-reasoned viewpoints
Results-oriented with a strong sense of ownership and accountability
Ability to make sound, timely decisions within authority limits and drive issues through to resolution
Clear, confident and persuasive written and verbal communication skills
Comfortable operating in a fast-paced environment with multiple competing priorities
Demonstrated ability to influence, guide, and align others toward a defined outcome
Strong interpersonal skills with the ability to build trust, and foster collaboration across functions
High level of professional maturity, objectivity, and sound judgment

Leadership Responsibilities

Provide day-to-day direction, coaching, and quality oversight to credit analysts and support staff including workflow prioritization, performance feedback, and team development.
Clearly communicate expectations, establish priorities, and hold team members accountable for results and quality standards
Lead with a proactive, action-oriented approach that drives execution and ensures work is completed effectively and on time
Serve as a role model for professionalism, sound judgment, and constructive engagement across the organization
Lead by example in supporting the bank’s commitment to community engagement by actively participating in and promoting community service initiatives and fostering a culture that reflects the values and visibility expected of a community banking organization.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate.

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