Top 143 Assistant Collections Manager Jobs

Assistant Manager, Collections
Suffolk Credit Union —Medford, NY
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Management
- Mid-level
- 3 years
- Health insurance
- 401(k) matching
Quick Apply
Branch Collection & Underwriting Assistant Manager
JDBCLT / National Auto Group —Charlotte, NC
- $55,000 - $100,000 a year
- Full-time
- Management
- Dealership
- Customer service
- Health insurance
- Dental insurance
Quick Apply
RCM Accounts Receivable Manager (Medical collections and management experience required- in office)
Team Select Home Care —Phoenix, AZ
- Up to $75,000 a year
- Full-time
- 5 years
- Office
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
Assistant Property Manager - Tax Credit HUD LIHTC
JWilliams Staffing, Inc. —Fairfield, CA
- $22 - $27 an hour
- Full-time
- Mid-level
- US work authorization
- Fair chance
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Loan Office Manager
Cash Security Loans/Horizon Credit Loans —Tulsa, OK
- $12 - $14 an hour
- Full-time
- Background check
- Customer service
- Basic math
- Dental insurance
- Paid time off
Quick Apply
Credit Manager/Office Assistant
Fick & Sons —Grayling, MI
- From $16 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Profit sharing
- Paid holidays
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Office Manager/ Billing specialist/ Treatment coordinator
endodontics PC —Dallas, TX
- Full-time
- Bilingual
- Private practice
- Spanish
- 401(k) matching
Quick Apply
Long-Term Care Billing Office and AR Manager
Delmar Gardens of Lenexa —Lenexa, KS
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
5d
Assistant Property Manager - Tax Credit HUD LIHTC
JWilliams Staffing, Inc. —Sacramento, CA
- $20.50 - $22.00 an hour
- Full-time
- Mid-level
- US work authorization
- Fair chance
Quick Apply
Customer Accounts Assistant Manager - Collections
Herc Rentals —Bonita Springs, FL
- $75,000 - $85,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
- Paid parental leave
- Health savings account
Collections Assistant Manager
Foundation Finance Company, LLC —Rothschild, WI
- $51,000 - $60,000 a year
- Weekends as needed
- Remote
- Marketing
- Word processing
- Mid-level
- Paid parental leave
- Health savings account
11d
Assistant Collections Manager
George Washington's Mount Vernon —Mount Vernon, VA
- $20 an hour
- Overtime
- Word processing
- Mid-level
- Master's degree
- Free parking
- 403(b) matching
Quick Apply
12d
AR Auditing and Collections Assistant Manager
Garden Communities CA —San Diego, CA
- $35.39 - $43.74 an hour
- Weekends as needed
- Mid-level
- Office
- Ability to climb stairs
Assistant Manager of Collections
University of Michigan Credit Union —Ann Arbor, MI
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager of Collections & Exhibitions
Grounds For Sculpture —Township of Hamilton, NJ
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick Apply
12d
Collections Assistant Manager
State Employees Credit Union —Santa Fe, NM
- $56,222.40 - $70,262.40 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- 5 years
Quick Apply
ASSISTANT MANAGER COLLECTIONS
BUDDY'S HOME FURNISHINGS AZ, TX —Rosenberg, TX
- Weekends as needed
- Inventory management
- Mid-level
- Driving
Quick Apply
Technical Assistant III (Educ - Herbarium Collections Manager)
University of Massachusetts Amherst —Amherst, MA
- Full-time
- Management
- Mid-level
- High school diploma or GED
Collections - Office Manager
TruNorth Resolution Group LLC —Williamsville, NY
- $20 - $27 an hour
- Full-time
- Mid-level
- Recruiting
- Computer skills
Quick Apply
6d
Collection Manager (Full Time, In Office)
Bullcity Financial Solutions —Durham, NC
- $70,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- In-person
- 401(k)
- Paid time off
Quick Apply

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Assistant Manager, Collections

Suffolk Credit Union -
Medford, NY

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year

Benefits

Health insurance
401(k) matching

Qualifications

Fair Credit Reporting Act (FCRA)
Staff supervision
Confidential information handling
Management
Operational management
Coaching
Regulatory compliance
Bad debt management
Loan loss mitigation
Banking
Collections account management
Bankruptcy

Full Job Description

At Suffolk Credit Union, we empower our members and strengthen our community by promoting financial wellness, transparency, and respect. Join us to enjoy comprehensive benefits, including health plans, 401(k) matching, and support for work-life balance, along with employee engagement activities and opportunities for community involvement.

Role Overview:

The Assistant Manager of Collections oversees daily operations of the Collections Department, supervising, coaching, and managing the performance of collections staff. This role ensures work is completed accurately, timely, and in compliance with credit union policies and regulatory requirements. Serving as the department's primary operational lead, the Assistant Manager handles escalations, monitors workflows, and ensures consistent application of collection strategies. The position partners closely with the Manager of Collections to support departmental goals, process improvements, and performance initiatives, with a strong focus on member experience, compliance, and accountability.

Key Responsibilities:

Supervises collections staff and manages daily work queues, assignments, and priorities.
Serves as primary point of contact for staff questions, coaching, and issue resolution.
Oversees daily collection activities, including delinquency management, payment plans, skip tracing, and follow-ups.
Monitors staff productivity, call quality, service standards, and procedural compliance.
Provides coaching, training, onboarding, and performance feedback, partners with Manager on corrective actions and improvement plans.
Reviews and approves routine collection actions, documentation, and extensions within authority.
Acts as escalation point for member complaints and complex collection issues.
Reviews delinquency reports, payment plan logs, exception reports, and ensures accurate documentation and system updates.
Oversees workflows for bankruptcies, deceased accounts, restraints, charge-offs, repossessions, and foreclosures.
Coordinates with repossession vendors, auction partners, and deficiency agencies; escalates exceptions as needed.
Assists with reporting, metrics tracking, audits, examinations, and process or system improvements.
Serves as acting Manager in the Manager's absence and upholds Suffolk Credit Union's mission, values, and service standards.

Essential Qualifications:

Strong working knowledge of collections operations, delinquency management, and loss mitigation.
Demonstrated supervisory and coaching skills with the ability to motivate and hold staff accountable.
Solid understanding of applicable regulations including FDCPA, FCRA, bankruptcy, and NCUA guidance.
Strong organizational and time-management skills with the ability to manage competing priorities.
Effective verbal and written communication skills.
Proficiency with core banking systems (DNA preferred) and collection platforms; working knowledge of Temenos LMS strongly preferred.
High level of professionalism, judgment, and discretion when handling sensitive information.
Ability to balance firm collection practices with empathy and member service.

Education Requirement: Associate or bachelor's degree preferred, or equivalent combination of education and related experience.

Years of Experience Requirement: 3–5+ years of experience in first party or third-party collections. 1-2+ years of supervisory, lead, or senior-level collections experience preferred.

Apply today and discover a rewarding career! We offer competitive salaries, great benefits, and most importantly the opportunity to make a difference.

Suffolk Credit Union provides equal employment opportunities to all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.

The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience, and other qualifications.

Quick Apply

Refine Your Search

Assistant Collections Manager jobs

Assistant Manager, Collections

Branch Collection & Underwriting Assistant Manager

RCM Accounts Receivable Manager (Medical collections and management experience required- in office)

Assistant Property Manager - Tax Credit HUD LIHTC

Loan Office Manager

Credit Manager/Office Assistant

Office Manager/ Billing specialist/ Treatment coordinator

Long-Term Care Billing Office and AR Manager

Assistant Property Manager - Tax Credit HUD LIHTC

Customer Accounts Assistant Manager - Collections

Collections Assistant Manager

Assistant Collections Manager

AR Auditing and Collections Assistant Manager

Assistant Manager of Collections

Assistant Manager of Collections & Exhibitions

Collections Assistant Manager

ASSISTANT MANAGER COLLECTIONS

Technical Assistant III (Educ - Herbarium Collections Manager)

Collections - Office Manager

Collection Manager (Full Time, In Office)

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