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Assistant General Manager, Fulfillment & Nursery Operations

Fast Growing Trees -
Tyler, TX

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Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance
Retirement plan

Qualifications

Operational analysis
Teamwork
Team supervision
Outdoor work experience
Team development
Leading team collaboration initiatives
Managing teams as a warehouse supervisor
Task assignment
Process management
Delegation
Team motivation (leadership skill)
Team building

Full Job Description

Company: Fast Growing Trees

Location: Tyler, TX (100% On-site)

Reports To: General Manager, Fulfillment & Nursery Operations

Position Overview

Fast Growing Trees is seeking a high-energy, execution-focused Assistant General Manager (AGM) to serve as the heartbeat of our new Tyler, TX facility. As the hands-on, day-to-day operational leader, you will be responsible for synchronizing all on-site activities across inbound logistics, e-commerce fulfillment, and nursery (horticultural) management.

You will directly manage a team of department Leads, ensuring that safety, plant health, order accuracy, and shipping deadlines are met daily. This is a 100% on-site role that requires a leader who loves dynamic, hands-on execution, solving real-time problems, and building a high-performing, collaborative team culture from the ground up.

Key Responsibilities Daily Operations & Execution

Cross-Department Oversight: Own the day-to-day execution of all facility departments, including Inbound/Receiving, Inventory Control, Nursery/Plant Care, Pick/Pack, and Shipping.
Labor & Resource Planning: Manage daily staffing levels, shifting labor dynamically between the nursery and fulfillment teams to meet fluctuating order volumes and operational priorities.
Performance Metrics: Hold the team accountable to daily Key Performance Indicators (KPIs) spanning safety, quality (plant health and order accuracy), throughput, and cost.
Problem Solving: Serve as the first line of escalation for daily operational bottlenecks, equipment issues, or inventory discrepancies.

People Leadership & Development

Team Management: Directly lead, coach, and mentor a team of department Leads, fostering a culture of accountability and continuous improvement.
Onboarding & Training: Lead the hands-on training and upskilling of frontline associates, ensuring standardized workflows are followed correctly.
Employee Relations: Maintain a visible, positive presence across the facility, promoting safety compliance, open communication, and high team morale.

Quality & Nursery Care

Plant Health Standards: Partner with the nursery leads to ensure proper irrigation, fertilization, and climate care protocols are strictly maintained so that customers receive premium-quality plants.
Inventory Accuracy: Oversee regular cycle counts and inventory audits across both live plant stock and fulfillment packaging materials.

GM Partnership & Continuous Improvement

Strategic Alignment: Partner closely with the General Manager to translate high-level site launch and growth goals into daily, actionable plans.
Process Optimization: Identify operational inefficiencies and implement workflow improvements to enhance facility organization and reduce waste.

Qualifications

Experience: 5+ years of operations leadership experience in e-commerce fulfillment, distribution, manufacturing, agriculture, or a related high-volume environment.
Leadership: At least 2–3 years of experience directly managing team leads or frontline personnel, with a proven track record of developing talent.
Industry Knowledge: Experience in e-commerce logistics (pick/pack/ship) and/or horticulture, agriculture, or nursery operations is highly preferred.
Adaptability: Ability to thrive in a fast-paced, startup-style facility launch environment. Comfortable balancing the structured world of logistics with the variable world of live plants.
Communication: Strong interpersonal skills with the ability to clearly delegate tasks, motivate a diverse workforce, and provide concise operational updates to the GM.
Physical/Schedule Requirements: Ability to remain active and moving throughout the facility for extended periods; comfortable working in outdoor or greenhouse environments as required by nursery operations.

What We Are Looking For

A "Doer" Who Leads from the Front: You don't just sit in an office; you prefer a hands-on approach, working directly alongside your team to audit processes and remove roadblocks.
A Master of Logistics & Labor: You know how to balance operational metrics but excel at balancing physical labor across competing priorities in real-time.
A Team Champion: You take pride in watching your leads grow into strong facility managers.

Why Join Fast Growing Trees?

Play a foundational role in launching a critical new facility in Tyler, TX.
Enjoy a high-impact, visible role with a direct line of sight to career growth as our fulfillment network expands.
Work within a collaborative, fast-paced, and growth-oriented culture.

Fast Growing Trees, LLC values diversity and is an equal opportunity employer.

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

What is your expected compensation range for this role as you understand it?

Location:

Tyler, TX 75799 (Preferred)

Ability to Commute:

Tyler, TX 75799 (Required)

Work Location: In person

Quick Apply

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