Top 3019 Assistant Manager Opportunity Jobs in Atlanta, GA

Member Experience & Communications Manager
Rx Valet, LLC —Lawrenceville, GA
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Marketing
- 5 years
- Bachelor's degree
- Health insurance
- Dental insurance
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3d
Multifamily Assistant Project Manager
Everforth —Atlanta, GA
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Dental insurance
- 401(k)
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10d
Assistant Project Manager
Everforth —Atlanta, GA
- Full-time
- Construction site
- Mid-level
- Driver's License
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10d
Assistant Property Manager
RAM Partners, LLC —Atlanta, GA
- $27 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
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Program Manager, Atlanta
The Knowledge House Fellowship, Inc —Atlanta, GA
- $70,000 - $78,000 a year
- Full-time
- Hybrid work
- Classroom
- Mid-level
- Office
- Commuter assistance
- Health savings account
8d
Assistant Manager
Hungry AF —Atlanta, GA
- $50,000 - $70,000 an hour
- Part-time
- ServSafe
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
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Retail Assistant Store Manager-CUMBERLAND MALL
Bath & Body Works —Atlanta, GA
- $23.50 - $27.75 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Store discount
- Paid parental leave
10d
Assistant Store Manager, People and Community
Wayfair —Atlanta, GA
- $90,000 - $110,000 a year
- Weekends as needed
- Customer service
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Office Manager / Administrative Assistant
T5 Data Centers —Atlanta, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
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Assistant Manager Cooperative Housing
Fairburn Towne Houses —Atlanta, GA
- $22 - $25 an hour
- Full-time
- Addiction Medicine
- Mid-level
- Social Work
- Health insurance
- Dental insurance
Quick Apply
14d
Corporate Office Manager
Authority Brands —Atlanta, GA
- From $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- 401(k)
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Assistant Manager
Planet Fitness —Atlanta, GA
- $18.27 an hour
- Inventory management
- Mid-level
- Team management
Quick Apply
Assistant General Manager - Atlanta
F1 Arcade —Atlanta, GA
- From $85,000 a year
- Full-time
- Bar
- Mid-level
- 3 years
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Practice Administrator
26 Health,Inc —Atlanta, GA
- $70,000 - $105,000 a year
- Full-time
- Master's degree
- Clinic
- Bachelor's degree
Quick Apply
6d
Assistant Manager
Madewell —Atlanta, GA
- Weekends as needed
- Merchandising
- Mid-level
- Training & development
- Paid holidays
- Health insurance
Assistant Manager
Foot Locker —Atlanta, GA
- $18.50 an hour
- Weekends as needed
- Mid-level
- Retail management experience
- Leadership
- Paid parental leave
- Health insurance
Assistant Studio Manager
Orangetheory - Franchise #0105 —Atlanta, GA
- Full-time
- Management
- Entry level
- Paid training
- Flexible schedule
Quick Apply
6d
Retail Assistant Manager
The Athlete's Foot NC | Atlantic Station —Atlanta, GA
- $18 - $22 an hour
- Weekends as needed
- Background check
- Spanish
- Management
- Health insurance
- Paid time off
Quick Apply
Assistant Manager
Too Groovy Salon —Atlanta, GA
- Email
- Microsoft Outlook
- Computer literacy
- Mid-level
Assistant Studio Manager
F45 Training CP008206 —Marietta, GA
- $50,000 - $85,000 a year
- 8 hour shift
- CPR Certification
- Management
- Sales
- Flexible schedule
Quick Apply

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Member Experience & Communications Manager

Rx Valet, LLC
Lawrenceville, GA

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year
3 days ago

Benefits

Internet reimbursement
Health insurance
Dental insurance
401(k)
Paid time off
Cell phone reimbursement
Employee assistance program
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

AI chatbots
Teamwork
Texting/chatbox tools
Project management experience in technology
Phone communication
Team leadership
Team development
IVR
Machine intelligence
Bachelor's degree
Organizational skills
Leading team collaboration initiatives
Managing projects
Telephone systems
Business Administration
AI-driven automation
Email automation
Call center management
Senior leadership
Team building

Full Job Description

Job Overview

The Member Experience & Communications Manager is responsible for designing, managing, and continually improving every communication channel that connects Rx Valet with its members.

This executive-level leadership role oversees our AI-powered communication strategy, phone systems, IVR technology, member texting platforms, written communications, customer engagement initiatives, and digital communication technologies.

The Director will ensure that every member interaction reflects the high-touch concierge experience that distinguishes Rx Valet from traditional pharmacy benefit managers.

This role combines customer experience leadership, communications strategy, technology management, artificial intelligence, operational excellence, and analytics to create an industry-leading member experience.

The Director will work closely with Executive Leadership, Operations, Shield PBM, Customer Service, Account Management, Pharmacy Operations, Marketing, and Information Technology to develop innovative communication strategies that improve engagement, increase efficiency, and enhance member satisfaction.
We are seeking a dynamic and energetic Member Experience & Communications Manager to lead our organization’s member engagement and communication strategies. This pivotal role involves crafting compelling content, managing media relations, and enhancing member interactions across multiple channels. The ideal candidate will thrive in a fast-paced environment, bringing a passion for storytelling, public relations expertise, and a knack for building meaningful connections with diverse audiences. Your leadership will ensure our messaging is clear, engaging, and aligned with our organizational goals, fostering a vibrant community that feels valued and informed.

Duties

Key Leadership ResponsibilitiesMember Experience Leadership

Own the end-to-end member communication experience across every communication channel, ensuring every interaction is timely, professional, empathetic, and consistent with the Rx Valet brand.

Develop communication strategies that increase member satisfaction, engagement, trust, and long-term loyalty.

Establish communication standards, service expectations, quality assurance processes, and continuous improvement initiatives.

AI Communication Strategy

Lead the organization’s AI communication roadmap.

Responsibilities include:

· AI-powered phone systems

· Intelligent call routing

· AI voice assistants

· Conversational AI

· Automated member engagement

· AI-generated communications

· Workflow automation

· Communication analytics

· Emerging communication technologies

Evaluate new technologies that improve the member experience while increasing operational efficiency.

Enterprise Communications

Provide leadership for all member communications including:

· Phone systems

· IVR design

· Text messaging platforms

· Email communications

· Automated notifications

· Member outreach campaigns

· Website communications

· Member portals

· Chat technologies

· Educational materials

· FAQs

· Letters and correspondence

· Digital communication strategies

Ensure every communication is clear, accurate, compassionate, compliant, and aligned with the organization’s mission.

Customer Engagement & Member Outreach

Design proactive engagement strategies that improve:

· Member participation

· Prescription adherence

· Program enrollment

· Customer satisfaction

· First-call resolution

· Communication responsiveness

· Digital engagement

· Member retention

Create communication journeys that anticipate member needs before they arise.

Analytics & Performance Management

Develop dashboards and KPIs to measure communication effectiveness, including:

· Call center performance

· AI utilization

· Member satisfaction

· Text engagement

· Email engagement

· Response times

· Communication quality

· Customer feedback

· Operational efficiency

Use data-driven insights to continuously optimize the member experience.

Leadership & Collaboration

Serve as the organizational leader for member communications by partnering with:

· Executive Leadership

· Operations

· Shield PBM

· Customer Service

· Pharmacy Operations

· Clinical Services

· Account Management

· Marketing

· IT

Qualifications Required

· Bachelor’s degree in Communications, Business Administration, Marketing, Healthcare Administration, Information Technology, or a related field.

· 5+ years of leadership experience in communications, customer experience, contact center operations, member engagement, or healthcare operations.

· Exceptional written and verbal communication skills.

· Experience leading communication technologies, phone systems, IVR platforms, and digital engagement initiatives.

· Experience implementing or managing AI-enabled customer communication platforms.

· Strong leadership and team development skills.

· Excellent analytical, organizational, and project management abilities.

· Proven ability to manage multiple priorities in a fast-paced environment.

Join us as a Member Experience & Communications Manager if you are passionate about creating impactful narratives that resonate with communities. Bring your expertise in media relations, content creation, and strategic communication to foster an inclusive environment where members feel connected, informed, and inspired. This is an exciting opportunity to lead innovative outreach efforts that make a meaningful difference!

Why Join Rx Valet?

This is a unique opportunity to build and lead one of the most innovative member engagement programs in healthcare.

As Director of Member Experience & Communications, you will help define how AI and human interaction work together to create an exceptional healthcare experience. Your leadership will directly influence how thousands of members access affordable medications while positioning Rx Valet as the industry leader in member communications and concierge service.

If you are passionate about customer experience, communication, technology, innovation, and making a meaningful difference in people’s lives, we encourage you to apply.

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Cell phone reimbursement
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Internet reimbursement
Life insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in Lawrenceville, GA 30044

Quick Apply

Refine Your Search

Assistant Manager Opportunity jobs in Atlanta, GA

Member Experience & Communications Manager

Multifamily Assistant Project Manager

Assistant Project Manager

Assistant Property Manager

Program Manager, Atlanta

Assistant Manager

Retail Assistant Store Manager-CUMBERLAND MALL

Assistant Store Manager, People and Community

Office Manager / Administrative Assistant

Assistant Manager Cooperative Housing

Corporate Office Manager

Assistant Manager

Assistant General Manager - Atlanta

Practice Administrator

Assistant Manager

Assistant Manager

Assistant Studio Manager

Retail Assistant Manager

Assistant Manager

Assistant Studio Manager

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