Department Code
31301-0097
Department
D'Aniello Institute for Veterans and Military Families (IVMF)
Job Title
Associate Director, Hybrid Programs
Commitment to On-Campus Experience
Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range
$85,000 - $100,000
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Hours
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Unionized Position Code
Not Applicable
Job Description
The Associate Director, Hybrid Programs provides strategic leadership and operational oversight for a portfolio of entrepreneurship programs delivered through integrated online and in-person formats. This role is responsible for aligning program strategy and delivery with organizational priorities, ensuring consistency, quality, and measurable impact across programs serving veteran and military-connected entrepreneurs.
The Associate Director serves as a key integrator across programs and functions, leading cross-functional collaboration and supporting strategic initiatives, partnerships, and program growth. This role ensures that program design, delivery, and performance are aligned with organizational goals and funder expectations, while driving continuous improvement and innovation across the portfolio.
The Associate Director supervises a team of Program Managers and Coordinators and collaborates with cross-functional teams to ensure effective program execution and participant outcomes.
This position may be filled on a fully remote basis if the identified candidate is not currently located in Syracuse, NY (within 50 miles). Not all geographical areas within the United States are eligible. Employment offers at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Education and Experience
- Bachelor’s degree required; master’s degree preferred.
- 7-10 years of experience in program management, entrepreneurship programming, or related field.
- Demonstrated success leading multi-site or national programs.
- Supervisory experience required.
Skills and Knowledge
- Strong program management, curriculum development, and project management skills.
- Ability to manage multiple stakeholders and competing priorities.
- Experience with data tracking, reporting, and performance measurement.
- Strong communication and relationship management skills.
- Demonstrated leadership experience managing staff and cross-functional teams.
- Familiarity with CRM, LMS, and program management tools preferred.
- Experience in entrepreneurship, small business, or startup environments preferred.
Responsibilities
Strategic Program Leadership & Delivery Alignment:
- Contributes to strategic planning, including program development, portfolio alignment, and identification of emerging opportunities.
- Advises on program direction, funding opportunities, and partnership development.
- Ensures alignment with funder expectations and organizational objectives.
- Directs the design and delivery of hybrid entrepreneurship programs, including curriculum development, program structure, and delivery models.
- Ensures consistency and quality across programs and events, supporting effective participant outcomes.
- Oversees program execution at a systems level, ensuring alignment across cohorts, formats, and delivery channels.
Cross-Functional Oversight, Resource Stewardship, Stakeholder Engagement:
- Leads cross-functional coordination to align program delivery with operational support functions, including Shared Services, MarComms, Data Solutions, and PMO.
- Oversees program budgets in coordination with Shared Services and Finance, ensuring alignment with funding requirements and organizational policies.
- Ensures compliance with grant requirements, reporting standards, and operational guidelines.
- Directs resource allocation and prioritization to optimize program delivery and impact.
- Serves as a liaison with internal leadership, funders, and external stakeholders.
- Cultivates relationships with partners, subject matter experts, and collaborators to support program delivery and growth.
Staff Leadership and Development, Performance Management, Evaluation, and Continuous Improvement:
- Provides direct supervision of Program Managers and Coordinators, including assigning work, setting priorities, and evaluating performance.
- Supports staff development through coaching, feedback, and professional growth opportunities.
- Ensures alignment of team efforts with program and organizational objectives.
- Oversees program performance, including metrics, reporting, and evaluation.
- Establishes and monitors performance indicators to assess program effectiveness and impact.
- Identifies opportunities for improvement and innovation and leads enhancements to program design, delivery, and outcomes.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
