Top 11967 Associate Director Technical Support Jobs

Customer Support Associate
M7 Health —Remote
- Full-time
- Remote
- Mid-level
- Communication skills
- Paid training
Quick Apply
Medical Billing Manager
Saratoga Schenectady Gastroenterology Associates —Burnt Hills, NY
- $85,000 - $115,000 a year
- Full-time
- HIPAA
- Recruiting
- Contracts
- Health savings account
- Health insurance
Quick Apply
Staff Pharmacist
ShopRite Supermarkets, Inc. —Monticello, NY
- $52 - $65 an hour
- Full-time
- Background check
- CPR Certification
- Management
- Health insurance
- Dental insurance
Quick Apply
Director of Healthcare (RN or LPN)
Heritage Communities —Grand Island, NE
- Full-time
- CPR Certification
- Nursing
- Clean driving record
- Disability insurance
- Health insurance
Quick Apply
12h
Surgical Technologist Instructor - Adjunct
Rockford Career College —Rockford, IL
- $30 an hour
- Full-time
- Laboratory
- Classroom
- Nursing
- Professional development assistance
Quick Apply
Automotive Service Manager
Weelborg Ford —Redwood Falls, MN
- $87,000 - $120,000 a year
- Weekends as needed
- Microsoft Excel
- Sales
- Dealership
- Health savings account
- Health insurance
Quick Apply
14d
Electrical Construction Technology Instructor
Johnson College —Scranton, PA
- Full-time
- Classroom
- Word processing
- Mid-level
- Paid jury duty
- Disability insurance
Quick Apply
Registered Nurse - Full Time
Black Hills Special Services Cooperative —Rapid City, SD
- $31 - $35 an hour
- Full-time
- Nursing
- RN License
- HIPAA
- Health savings account
- Dental insurance
Quick Apply
Nuclear Med Tech or Nuclear-Med/Multi-Modality Tech
Kymera Independent Physicians —Roswell, NM
- Full-time
- BLS Certification
- Mid-level
- ACLS Certification
- Relocation assistance
- Health insurance
Quick Apply
IT Manager
S&N Infrastructure —Louisa, VA
- From $80,000 a year
- Full-time
- Background check
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
Associate Veterinarian
Epperson Veterinary Services —Evansville, IN
- Full-time
- Mid-level
- Surgery
- Continuing education credits
- Paid holidays
Quick Apply
Licensed Funeral Director and Embalmer
Miller-Woodlawn Memorial Park and Funeral Home —Bremerton, WA
- $24 - $32 an hour
- Full-time
- Background check
- Merchandising
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
14d
Director of Healthcare (RN or LPN)
Heritage Communities —Omaha, NE
- Full-time
- CPR Certification
- Nursing
- Clean driving record
- Disability insurance
- Health insurance
Quick Apply
Construction Instructor
Oakmont Education —Davenport, IA
- Full-time
- Laboratory
- Classroom
- Construction site
Quick Apply
COTA / Pediatric Certified Occupational Therapist Assistant ( Early Intervention )
Bloomer Health —Westchester County, NY
- Up to $71 an hour
- Choose your own hours
- Background check
- Experience working with children
- Children
- Commuter assistance
- Health insurance
Quick Apply
Surgical Technologist - $10k Sign on Bonus Offered to External Candidates!
Memorial Healthcare —Owosso, MI
- Full-time
- Surgery
- Customer service
- BLS Certification
Engineer V in San Diego
cGMPnow —San Diego County, CA
- $145,000 - $175,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Bachelor of Science
- Profit sharing
- Paid training
9d
Facility Service Technician — Mechanical
Data Airflow LLC —Buffalo, NY
- $30 - $50 an hour
- Full-time
- Mid-level
- 3 years
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
COTA / Pediatric Certified Occupational Therapist Assistant ( Early Intervention )
Bloomer Health —Manhattan, NY
- $78 an hour
- Choose your own hours
- Background check
- Experience working with children
- Children
- Commuter assistance
- Health insurance
Quick Apply
Cardiothoracic Surgery Certified Surgical Technologist
AdventHealth Port Charlotte —Port Charlotte, FL
- $23.71 - $44.09 an hour
- Full-time
- CPR Certification
- Surgery
- BLS Certification
- Paid parental leave
- Disability insurance

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Customer Support Associate

M7 Health
Remote

Quick Apply

Job Details

Full-time

Benefits

Paid training

Qualifications

Customer communication

Full Job Description

About M7 Health

M7 Health is the AI-powered workforce operations platform for healthcare, designed for the realities of clinical staffing and scheduling. We use AI to help organizations forecast demand, auto-balance schedules, and deploy the right person to fill every shift before resorting to premium labor spend. The result: health systems reduce overtime, cut contract labor costs, and give clinical leaders time back to focus on care. Built with the earned wisdom of nurses, M7 serves tens of thousands of healthcare professionals daily and activated over 100 net new hospitals across 29 states, last year alone.

M7 recently raised a $10M Series A, backed by Threshold and First Round Capital, and we're building the team to match our ambition.

What You'll Do at M7

As a Customer Support Associate, you'll be the person nurses and hospital leaders turn to when they need help fast and you'll make sure every interaction leaves them feeling confident and supported.

This role goes beyond answering tickets. You'll sit at the intersection of our users and our product, turning real-world feedback into platform improvements that make M7 better for the thousands of nurses we serve. You'll own pieces of our support infrastructure, work directly with Product, Engineering, and our Director of Customer Support, and help shape how we scale our customer experience as M7 grows.

Your Responsibilities Will Include…

Customer Support

Be a responsive, empathetic first point of contact for M7 users via phone, email, and text during business hours (M–F, 8am–6pm)
Troubleshoot platform questions and route technical issues to the right teams with clear context
Log and synthesize customer interactions to surface patterns and inform ongoing improvements

Cross-Functional Collaboration

Work closely with your fellow support teammates and Director of Customer Support to align on priorities, share learnings, and continuously raise the bar on the support experience
Work with Customer Operations to flag and triage urgent issues, ensuring nothing falls through the cracks
Serve as connective tissue between frontline user experience and the internal teams building and improving the platform
Own and iterate on our customer support automations, identifying opportunities to reduce friction and improve response quality at scale
Partner with Product and Engineering to advocate for user needs — translating support trends into actionable feedback that influences our roadmap

You'll Thrive in This Role If You:

Are a strong communicator: You listen well, respond clearly, and know how to make people feel supported — whether it's a stressed nurse manager or a frustrated hospital admin
Stay calm under pressure: When users are overwhelmed, you're the steady, solution-oriented presence they need
Are reliable and detail-oriented: You follow through, log things accurately, and take ownership of your work without needing a lot of hand-holding
Are comfortable with technology — and explaining it: You pick up new tools quickly and can translate the technical into the simple for users of all backgrounds
Attitude and Culture: You are aligned with M7's values: you act with urgency, bring relentless curiosity, lead with kindness, and hold yourself to a high standard of craft. You're passionate about the mission of making health systems stronger and show it every day

Working Requirements

Hourly role with shifts during business hours (8am-6pm EST)
Must be based in the United States

Compensation and Benefits

This role offers industry-competitive hourly compensation, plus:

Paid training and onboarding
Flexible scheduling opportunities
The chance to join a fast-growing, mission-driven company supporting frontline healthcare

Equal Opportunity Employer

At M7 Health, we aim to foster a workplace free from discrimination. We believe that diversity of experience, perspectives, and backgrounds leads to a better environment for our people and a better product for our clients. M7 Health is an equal-opportunity employer and encourages all applicants from every background and life experience to apply.

Quick Apply

Refine Your Search

Associate Director Technical Support jobs

Customer Support Associate

Medical Billing Manager

Staff Pharmacist

Director of Healthcare (RN or LPN)

Surgical Technologist Instructor - Adjunct

Automotive Service Manager

Electrical Construction Technology Instructor

Registered Nurse - Full Time

Nuclear Med Tech or Nuclear-Med/Multi-Modality Tech

IT Manager

Associate Veterinarian

Licensed Funeral Director and Embalmer

Director of Healthcare (RN or LPN)

Construction Instructor

COTA / Pediatric Certified Occupational Therapist Assistant ( Early Intervention )

Surgical Technologist - $10k Sign on Bonus Offered to External Candidates!

Engineer V in San Diego

Facility Service Technician — Mechanical

COTA / Pediatric Certified Occupational Therapist Assistant ( Early Intervention )

Cardiothoracic Surgery Certified Surgical Technologist

I want to receive the latest job alert for Associate Director Technical Support

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About M7 Health

What You'll Do at M7

Your Responsibilities Will Include…

You'll Thrive in This Role If You:

Working Requirements

Compensation and Benefits

Equal Opportunity Employer

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