Top 6223 Associate Manager Job Jobs

Associate Customer Success Manager
Verint Systems Inc. —Remote
- $70,000 - $82,000 a year
- Full-time
- Background check
- Pass drug screening
- Bachelor's degree
Lab Manager, Research and Operations Associate
Confidential Posting —San Francisco, CA
- $70,000 - $100,000 a year
- Full-time
- Hybrid work
- Inventory management
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
Regional Associate Medical Director | Physician Leader | - Sign on Bonus- $25,000
Mercy Health | GoHealth Urgent Care —Des Peres, MO
- Full-time
- Urgent Care
- Mid-level
- Administrative experience
Quick Apply
11d
Associate Manager, Financial Planning
MissionSquare —New York, NY
- $84,880 - $127,330 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- 401(k)
- Tuition reimbursement
Associate Project Manager
Scale - Design/Build and Owners Representation —Miami, FL
- $65,000 - $75,000 a year
- Full-time
- 5 years
- Research
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Associate / Lead Dentist - $10k Sign-On Bonus
Tend —Washington, DC
- $175,000 - $425,000 a year
- Email
- CPR Certification
- Dental office
- Management
- Wellness program
- Commuter assistance
Quick Apply
Retail Associate Manager, Verge Mobile, a T-Mobile Authorized Retailer - Goleta CA
Verge Mobile – a T-Mobile Premium Partner —Goleta, CA
- $19 an hour
- Weekends as needed
- Background check
- 18 years or older
- Mid-level
- Health insurance
- Dental insurance
11d
Associate Category Manager
Uline —Pleasant Prairie, WI
- Full-time
- Pass drug screening
- Research
- Mid-level
- Paid holidays
- Health insurance
4d
Senior Tax Associate, Tax Manager
Buchholz & Garber, LLC —Eugene, OR
- $40 - $60 an hour
- Part-time
- Background check
- CPA
- 5 years
- Paid training
- Continuing education credits
Quick Apply
Commercial Sales Associate / Project Manager | $75K-$90K+ | Company Car
CertaPro Painters of Duluth & Norcross, GA —Duluth, GA
- $75,000 - $95,000 a year
- Full-time
- Construction site
- Mid-level
- Business development experience
- Paid holidays
- Paid time off
Quick Apply
Associate Director - External Data Acquisition Lead (EDAL)
Genmab —Plainsboro, NJ
- $157,360 - $236,040 a year
- Online Application
- Master's degree
- Bachelor's degree
- Mentoring
- Commuter assistance
- Paid parental leave
Floating Associate / Manager in Training
Maplefields & R.L. Vallee —Essex Junction, VT
- $20 - $22 an hour
- Full-time
- Maintenance
- Ability to lift 50 pounds
- Travel
- Paid holidays
- Health insurance
Quick Apply
Associate Direct Support Manager
Mosaic —Oakdale, CT
- $21.26 an hour
- Management
- Residential
- High school diploma or GED
- Dental insurance
- Vision insurance
Quick Apply
Associate / Lead Dentist - $10k Sign-On Bonus
Tend —New York, NY
- $175,000 - $425,000 a year
- Email
- CPR Certification
- Dental office
- Management
- Wellness program
- Commuter assistance
Quick Apply
Floating Associate / Manager in Training
Maplefields & R.L. Vallee —South Burlington, VT
- $20 - $22 an hour
- Full-time
- Maintenance
- Ability to lift 50 pounds
- Travel
- Paid holidays
- Health insurance
Quick Apply
Associate / Lead Dentist - $10k Sign-On Bonus
Tend —New York, NY
- $175,000 - $425,000 a year
- Email
- CPR Certification
- Dental office
- Management
- Wellness program
- Commuter assistance
Quick Apply
Associate / Lead Dentist - $10k Sign-On Bonus
Tend —New York, NY
- $175,000 - $425,000 a year
- Email
- CPR Certification
- Dental office
- Management
- Wellness program
- Commuter assistance
Quick Apply
Store Manager - #474 - Training Associate
Sheetz, Inc —Mansfield, PA
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Health insurance
4h
Associate Project Manager, Construction & Tenant Services
Federal Realty Investment Trust —Pembroke Pines, FL
- Full-time
- Customer service
- Mid-level
- Office
- Opportunities for advancement
Business Continuity & Technology Resiliency Lead Associate
Fannie Mae —Plano, TX
- $96,000 - $124,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Relocation assistance
11d

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Associate Customer Success Manager

Verint Systems Inc. -
Remote

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Job Details

Full-time
$70,000 - $82,000 a year

Qualifications

Customer communication
Product presentation
Software product demonstrations
Managing clients in a customer support role
Conflict management
Meeting facilitation

Full Job Description

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .

Overview of Job Function:

The Associate Customer Success Manager (CSM) serves as a customer and company advocate. The role displays customer service skills, striving to become a trusted advisor to the customer. The CSM is passionate about the product, engaging customers, ensuring their happiness, and showing the value of the overall solution. The CSM will be responsible for learning the Verint Product Solutions and applying this knowledge in all aspects of the job.

Principal Duties and Essential Responsibilities:

Assist in delivering value to customers by understanding customer outcomes, business challenges, key KPIs, and providing recommendations.
Support creating and delivering a success roadmap that aligns with each customer's unique business goals and objectives.
Help drive product adoption, education, and usage across your portfolio to deliver meaningful business outcomes that ensure all contacts are Verint evangelists.
Collaborate with customers to increase their usage and adoption of our solutions to ensure they achieve their desired outcomes.
Learn and become a subject matter expert on assigned Verint Product Solutions so that you can speak and demonstrate intelligently about the product's value and usage.
Assist in the ongoing assessment of the business value being delivered and acknowledged by the client that can be leveraged for renewals and business growth discussions.
Identify Expansion Opportunities to drive revenue growth.
Work with the customers to: Increase usage and adoption, ensure retention, and create an environment of customer delight.
Evaluate the health scores of our customers using tools like Totango and assign a health score to each customer. Document the rationale for each health score assigned.
Bring intelligent product feedback and recommendations from customers back to the product team.
Advocate customer needs/issues cross-departmentally.
Act as one of the functions echoing the voice of the customer within Verint, ensuring that customer feedback and needs are effectively communicated within the organization.

Minimum Requirements:

Bachelor’s degree or equivalent experience
Minimum of 0-3 years of experience in a customer-facing role focused on Customer Success
Proficiency in quickly learning and understanding software, with the ability to effectively communicate and demonstrate their capabilities, whether in a presentation format or through direct demonstrations in a lab environment
A “do what it takes” mentality
A strong sense of urgency to perform actions quickly
Detail-oriented
Strong team player but a self-starter that can operate independently
Proficiency in multitasking, such as handling escalation calls in the morning, conducting best practices calls during mid-day, facilitating onboarding meetings in the afternoon, etc.
Ability to effectively and successfully handle customer service issues and conflict situations
Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations

Preferred Requirements:

Proven ability to support continuous value of our product(s), with a passion for customers to help them succeed
Prior experience in closing renewals and/or professional services opportunities
Experience managing customers of various sizes and knowing how/why to manage them differently
Experience with Totango or other success platforms
Experience in a CCaaS or CX Automation environment
Experience with Verint products

MIN: 70K

MAX: 82K

Apply Now

Refine Your Search

Associate Manager Job jobs

Associate Customer Success Manager

Lab Manager, Research and Operations Associate

Regional Associate Medical Director | Physician Leader | - Sign on Bonus- $25,000

Associate Manager, Financial Planning

Associate Project Manager

Associate / Lead Dentist - $10k Sign-On Bonus

Retail Associate Manager, Verge Mobile, a T-Mobile Authorized Retailer - Goleta CA

Associate Category Manager

Senior Tax Associate, Tax Manager

Commercial Sales Associate / Project Manager | $75K-$90K+ | Company Car

Associate Director - External Data Acquisition Lead (EDAL)

Floating Associate / Manager in Training

Associate Direct Support Manager

Associate / Lead Dentist - $10k Sign-On Bonus

Floating Associate / Manager in Training

Associate / Lead Dentist - $10k Sign-On Bonus

Associate / Lead Dentist - $10k Sign-On Bonus

Store Manager - #474 - Training Associate

Associate Project Manager, Construction & Tenant Services

Business Continuity & Technology Resiliency Lead Associate

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