Top 5672 Associate Manager Job Jobs

Associate Customer Success Manager
REALTIME SOFTWARE SOLUTIONS LLC —Remote
- Full-time
- Remote
- HIPAA
- Mid-level
- Bachelor's degree
- Paid parental leave
- Paid holidays
Quick Apply
Senior Tax Associate, Tax Manager
Buchholz & Garber, LLC —Eugene, OR
- $40 - $60 an hour
- Part-time
- Background check
- CPA
- 5 years
- Paid training
- Continuing education credits
Quick Apply
Associate / Lead Dentist - $10k Sign-On Bonus
Tend —Washington, DC
- $175,000 - $425,000 a year
- Email
- CPR Certification
- Dental office
- Management
- Wellness program
- Commuter assistance
Quick Apply
Associate Manager, Financial Planning
MissionSquare —New York, NY
- $84,880 - $127,330 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- 401(k)
- Tuition reimbursement
Retail Associate Manager, Verge Mobile, a T-Mobile Authorized Retailer - Goleta CA
Verge Mobile – a T-Mobile Premium Partner —Goleta, CA
- $19 an hour
- Weekends as needed
- Background check
- 18 years or older
- Mid-level
- Health insurance
- Dental insurance
11d
Regional Associate Medical Director | Physician Leader | - Sign on Bonus- $25,000
Mercy Health | GoHealth Urgent Care —Des Peres, MO
- Full-time
- Urgent Care
- Mid-level
- Administrative experience
Quick Apply
10d
Lab Manager, Research and Operations Associate
Confidential Posting —San Francisco, CA
- $70,000 - $100,000 a year
- Full-time
- Hybrid work
- Inventory management
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
Associate Operations Manager
ckfoods —Seattle, WA
- $21 - $25 an hour
- Part-time
- Spanish
- Inventory control
- Mid-level
- Employee discount
Quick Apply
13d
Associate Project Manager
Specified Water Systems, LLC —Austin, TX
- $55,000 - $70,000 a year
- Full-time
- Background check
- Clean driving record
- OSHA
- Paid holidays
- Health insurance
Quick Apply
Associate / Lead Dentist - $10k Sign-On Bonus
Tend —New York, NY
- $175,000 - $425,000 a year
- Email
- CPR Certification
- Dental office
- Management
- Wellness program
- Commuter assistance
Quick Apply
Sales Associate/Manager
Confidential —Santa Fe, NM
- $18 an hour
- Full-time
- Background check
- Sales
- Inventory management
- Paid training
- Paid time off
Quick Apply
Associate Branch Manager
Confidential —Chula Vista, CA
- $92,000 - $102,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Associate / Lead Dentist - $10k Sign-On Bonus
Tend —New York, NY
- $175,000 - $425,000 a year
- Email
- CPR Certification
- Dental office
- Management
- Wellness program
- Commuter assistance
Quick Apply
Associate / Lead Dentist - $10k Sign-On Bonus
Tend —New York, NY
- $175,000 - $425,000 a year
- Email
- CPR Certification
- Dental office
- Management
- Wellness program
- Commuter assistance
Quick Apply
Associate Category Manager
Uline —Pleasant Prairie, WI
- Full-time
- Pass drug screening
- Research
- Mid-level
- Paid holidays
- Health insurance
4d
Associate Project Manager- Bilingual Spanish/English Required
Pinnacle Construction & Maintenance —Raleigh, NC
- $45,000 - $60,000 a year
- Full-time
- Background check
- Spanish
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Associate Project Manager
Composite Approach —Redmond, OR
- $65,000 - $85,000 a year
- Email
- Engineering
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Associate Product Manager
ACON Laboratories —San Diego, CA
- $63,000 - $68,000 a year
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Associate Project Manager, Commercial Real Estate & Construction
Keyser Commercial Real Estate —Scottsdale, AZ
- $57,978.75 - $69,823.88 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Floating Associate / Manager in Training
Maplefields & R.L. Vallee —Essex Junction, VT
- $20 - $22 an hour
- Full-time
- Maintenance
- Ability to lift 50 pounds
- Travel
- Paid holidays
- Health insurance
Quick Apply

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Associate Customer Success Manager

REALTIME SOFTWARE SOLUTIONS LLC -
Remote

Quick Apply

Job Details

Full-time

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Unlimited paid time off
401(k)
Parental leave
401(k) matching
Life insurance

Qualifications

Customer communication
Clinical research
Managing clients in a customer support role
B2B business model
Bachelor's degree
SaaS platforms
Experience with SaaS (as product category for technical sales engineers)
SaaS
Technical Proficiency

Full Job Description

“Be part of a company that is influential and the standard for a rapidly evolving industry!”

WHO ARE WE?

RealTime eClinical Solutions is a Global Leader and rapidly growing SaaS technology company that provides comprehensive Software Solutions to the clinical research industry.

Our Vision is to reshape the global clinical research industry with innovative solutions that help advance medicine and save lives. Our cloud-based solutions are dedicated to solving complex problems and simplifying clinical research processes to be more organized, efficient, and cost-effective. We are based out of San Antonio, TX but are truly a remote and telecommuting company.

WHAT ARE WE LOOKING FOR?

The Associate Customer Success Manager supports the Customer Success team in delivering exceptional client experiences. Working under the guidance of the Director of Customer Success, this position serves as the primary point of contact for developing accounts, driving adoption of RealTime’s technologies through proactive communication, outreach, and account growth initiatives. The ideal candidate is an enthusiastic, customer-focused team player who is eager to learn, willing to take initiative, and excited to grow a career in customer success within the clinical research industry.

WHAT WILL YOU BE DOING?

Customer Engagement & Account Management

Serve as the day-to-day point of contact for developing accounts within an assigned book of business
Monitor customer system utilization and adoption through the CSM platform, serving as the escalation point for related client issues
Educate and upsell customers on system features most relevant to their portfolio and use case
Document customer interactions, issues, and resolutions accurately and promptly within the CSM platform

Communication & Collaboration

Deliver professional, world-class experiences at every customer touchpoint
Provide clear communication, problem-solving, and basic conflict-resolution support to customers
Collaborate with peers across the organization to share customer feedback and identify recurring trends
Participate in team meetings, contribute insights, and complete assigned action items

Product Knowledge & Continuous Learning

Build and maintain product knowledge through ongoing training and self-directed learning
Assist in preparing customer-facing materials, training documentation, and internal knowledge base articles
Apply established policies, procedures, and industry best practices in all customer interactions

Performance & Compliance

Track key performance indicators that align with the company’s customer solution strategy
Uphold the HIPAA Privacy Rule; this role may view Protected Health Information (PHI) as part of daily duties
Perform other duties as assigned by management

WHAT DO YOU NEED?

Bachelor’s degree (e.g., Life Sciences, Business, Information Technology)
1–2 years of professional experience in a B2B SaaS customer-facing role - Customer Success, Account Management, Implementation, or Technical Support, or equivalent operational experience at a clinical research site, sponsor, or CRO
Demonstrated experience managing customer accounts or owning issue resolution through a ticketing or CRM platform
Working familiarity with clinical research, healthcare, or life sciences workflows, including comfort with terms such as protocol, IRB, site, sponsor, CRO, monitor, and source documentation
Proven ability to communicate clearly and professionally with external stakeholders, both verbally and in writing
Strong organizational skills with the ability to manage competing priorities and deadlines independently
Proficiency with web-based business applications and the ability to learn new software platforms quickly
Comfort with ambiguity and adaptability in a fast-paced, evolving environment

WHAT SETS YOU APART?

Familiarity with Clinical Trial Management Systems (CTMS) or other clinical research SaaS platforms

WHAT IS IN IT FOR YOU?

The company sponsors health insurance, long-term disability, and life insurance.
Unlimited Paid Time Off.
10 paid Holidays.
Paid Parental Leave.
Work Anniversary Bonus.
Participation in the Employee of the Quarter Program.
Monthly $100 Connectivity Stipend Reimbursement.
RealTime matches employee 401K contributions at 100% of the first 3% invested and 50% of the next 2% invested.

All successful candidates must complete and pass reference and background checks.

The desired salary must be indicated for the application to be considered.

The pay rate is commensurate with experience and is determined on an individual basis after an interview has occurred.

Equal Opportunity Employer – RealTime eClinical Solutions strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including employment.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility.

Thank you for your interest in RealTime eClinical Solutions.

Quick Apply

Refine Your Search

Associate Manager Job jobs

Associate Customer Success Manager

Senior Tax Associate, Tax Manager

Associate / Lead Dentist - $10k Sign-On Bonus

Associate Manager, Financial Planning

Retail Associate Manager, Verge Mobile, a T-Mobile Authorized Retailer - Goleta CA

Regional Associate Medical Director | Physician Leader | - Sign on Bonus- $25,000

Lab Manager, Research and Operations Associate

Associate Operations Manager

Associate Project Manager

Associate / Lead Dentist - $10k Sign-On Bonus

Sales Associate/Manager

Associate Branch Manager

Associate / Lead Dentist - $10k Sign-On Bonus

Associate / Lead Dentist - $10k Sign-On Bonus

Associate Category Manager

Associate Project Manager- Bilingual Spanish/English Required

Associate Project Manager

Associate Product Manager

Associate Project Manager, Commercial Real Estate & Construction

Floating Associate / Manager in Training

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