About the Role:
At Toshiba, our products power critical infrastructure—and our training ensures customers and employees can operate them safely, effectively, and confidently.
As a Senior Technical Trainer, you will serve as a subject matter expert and educator, delivering high-impact training programs across classroom, field, and virtual environments. You’ll play a key role in product launches, customer success, and workforce capability development, while designing modern, engaging technical learning experiences.
This role is ideal for a hands-on technical expert who enjoys teaching, influencing, and driving continuous improvement in training programs.
What You’ll Do:
- Deliver Technical Training: Lead instructor-led training for customers, distributors, and employees across in-person, virtual, and webinar formats
- Curriculum Development: Design and continuously improve courseware, including lesson plans, manuals, training schedules, and certification assessments
- Product Expertise: Serve as a subject matter expert on current and legacy products, translating complex technical concepts into clear, practical instruction
- Customer Engagement: Build strong relationships with customers by providing consultative guidance on product application, maintenance, and best practices
- Support Product Launches: Partner with Engineering, Product Management, and Sales to develop and deliver training for new product introductions
- Virtual Learning Leadership: Plan and deliver webinars and remote learning events to support global sales and distribution teams
- Training Operations: Maintain training labs, demo equipment, and instructional materials to ensure a high-quality learning environment
- Process & Program Improvement: Identify opportunities to enhance training effectiveness, scalability, and learner engagement
- Cost Awareness: Provide input on cost-effective training delivery and operational efficiencies
- Travel: 25–50% (Domestic & International)
What You Bring:
Education:
- Associate degree in a technical field or equivalent military training required
- Bachelor’s degree preferred
Experience:
- 8–10 years of experience in technical training, field service, engineering, or related discipline
Certifications (Preferred):
- Instructional or courseware development certifications (Langevin, ATD/ASTD, CSTD, or equivalent)
Technical Skills:
- Strong understanding of electrical and/or mechanical systems
- Experience using electronic test equipment and hand tools
Core Competencies:
- Expert-level teaching and facilitation skills
- Strong communication and presentation abilities
- Ability to simplify complex technical concepts for diverse audiences
- Independent decision-making and curriculum ownership
- Continuous improvement mindset
What Sets You Apart
- Experience training in industrial, manufacturing, or power systems environments
- Proven success designing end-to-end technical training programs
- Experience delivering virtual and hybrid learning solutions
- Strong ability to influence stakeholders across engineering, sales, and operations
Work Environment & Physical Requirements:
Work is performed across customer sites, manufacturing facilities, and office environments
Exposure to electrical and mechanical systems
Ability to lift up to 50 lbs and stand for extended periods during training sessions
Why Join Toshiba:
- Visible Impact: Directly influence customer success and product adoption
- Global Exposure: Travel and engage with customers and teams worldwide
- Ownership: Lead and shape the technical training strategy and curriculum
- Career Growth: Pathways into training leadership, product management, or technical SME roles
- Innovation: Be part of a company delivering advanced energy and industrial solutions
Additional Information:
- Travel requirement: 25–50% (domestic and international)
- Additional responsibilities may be assigned based on business needs
- Toshiba is an Equal Opportunity Employer committed to diversity and inclusion
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
